How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREReimer Heating, Cooling & Plumbing
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 9,778 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Reimer Heating, Cooling & Plumbing for 8 kinds of job.
Reimer Heating, Cooling & Plumbing for plumbing leak detection
Clear ✕All 37 Google reviews tagged “Plumbing leak detection”
my mother said the technician had a attitude and didn't talk to her right she said he wasn't nice he is not welcome in my house you don't come to my house and be rude to my mother
Joe Hammerschmidt was polite and friendly, answered all my questions. He did furnace maintenance. I'm Very pleased
Alex and Mike were fantastic, they explained all the electrical work they were going to do, and then clearly showed us what was completed. They were thorough and friendly and cleaned up any messes. Thank you guys
Adam was extremely cordial and reviewed the water collection problem in the back of the house. He was extremely patient as we discussed another area, and said we could address later. Adam was thorough, informed, and called his Manager to discuss the problem. Afterwards, he returned with an appointment and a plan for…
I was in need of a new plumber when the one I used before did not return my call after several attempts to reach him. I found Reimer Home Services online and after reading reviews thought I'd give them a try. Chris Lorenz came to my home the next day and explained the work needed. He ordered the parts for the…
I can’t speak highly enough about Mark and the amazing job that he did over multiple days at my house with a complicated issue. He absolutely went above and beyond in every aspect. He was incredibly knowledgeable, professional, personable, and took the time to explain everything he was doing and make sure that I…
The technician was professional, knowledgeable, and thorough. Would highly recommend Reimer.
Corey Leger is the man! He took me through all the issues he found re: original installation of my heat pump and explained what was wrong and how/when it should be addressed. He also liked my dog.
Joseph N. is amazing. He is super knowledgeable and took extra time to make sure everything was fixed correctly and that we understood everything that was done. Very polite and professional. Would highly recommend Reimer and especially Joseph N.
I have a water leak in my old basement pipes and few other messy plumbing issues. I couldn't be more pleased with the service that I received including the ease of getting on the schedule fast. Evan Birkemeler came out and quickly identified the cause of the leak and walked me through exactly what would be needed…
Mitchell jones was great in explaining everything thoroughly. Great work ethics and very professional.
Joe was nice, professional, knowledgeable and answered all our questions.
Very polite, knowledgeable, and professional. Throughly explained all aspects of service. Would highly recommend .
Todd was very knowledgeable and professional!
I discovered a pipe leaking into the basement and Evan from Reimer came the same day that I called the company. He discovered the source of the leak, explained the issue to me and proposed two solutions. He then came back the next day and fixed the problem. I found the service to be prompt, efficient, and…
Chris Lorenz was great...fixed my plumbing leak fast and for a decent price. He was knowledgeable and very friendly. I have been with Reimer for years and will continue as long as you guys keep up the great service. Thanks for everything!! P.S. Even the lady that took my call, was very nice and understanding. Keep up the good work!!
I had a leak somewhere under my kitchen sink that was getting under my floor. I could not find it so I called a couple companies who couldn't get here for 3 days, I called Reimer and I was greeted by a very pleasant young lady who assured me they could help and would be here today. About an hour later I received a…
Our house is a challenge to figure out repairs due to the footage and complexity of how it was built. The technician Mike, was not intimidated like so many plumbers that have entered and then walked out. He was knowledgeable, trustworthy and so nice to deal with. We are so grateful we had someone resourceful at…
Evan arrived as scheduled. There was water in my morning room from upstairs bathroom. He explained everything. He showed me everything that was done. Evan was very knowledgeable and extremely friendly and polite. Thanks so much!! Reimer is my go to company for my furnace, air conditioner and tankless hot water tank…
Todd and Mike were very nice. They explained everything they were doing. Answered all our questions. Cleaned up everything when they finished.
Sam Hamadan technician was very informative. Provided detailed anticipated work on first meeting. Work was agreed upon and completed to my satisfaction. Sam then informed me of additional issues. He felt I should be aware of theses. He did not apply any pressure. I appreciated this information. Sam is a very…
I had a major disaster in my bathroom when the faucet broke off while I was trying to turn on the hot water, causing water to gush everywhere! I couldn't find the shut-off valve under the sink or locate the main water supply. It was chaos, and I was overwhelmed with panic and anxiety! In a rush, I started calling…
Very friendly and professional and quick service.
Mike McQueen did an awesome job today completing the air pressure testing on our home gas lines. Much appreciated!
I have used them before for a previous issue and was very satisfied with their work. I had an unknown water issue in my basement so I called them again. The technician Kenny Kaufman came over and said it looked like a backup from the draining system. He suggested a few valves that should prevent the issue from…
Very satisfied with Reimer Mike did an excellent job installing a new hot water tank. He also replaced some water valves that were leaking. The job was done quickly and effigy. Would definitely recommend Reimer to friends.
Bryce was very professional & friendly. He explained everything very well. Highly recommend
Professional and explained why things should be done preventatively. Marty Rosso was so very helpful. He showed me prices for different options. Spent a long time figuring out the best options for me. Second review: Michael Warrenwas very professional and explained to me exactly why he was making his…
Great experience - technician Joseph N was very professional and answered all of my questions . He was also very friendly and understanding of home owners concerns.
Marty was incredible! He was so personable and kind and knowledgeable.
Todd and Steven were very thorough and professional, they identified the issue and took care of it in less than 30 minutes. I humbly thank you and appreciate your services.
My husband Joe called Reimer about the sewer line since the Town of Amherst thought we had a sewer break issue. Chris @ Reimer scoped the line and did not see a problem so he suggested I call the Town and have them come back and investigate further and offered to return when they were there. It turned out it was…
Reimer just installed a new furnace for me, and I've also used them for various small plumbing issues, as well as AC and furnace repair on older units. Service has always been prompt and professional with high quality work. Smaller repairs have always been done for a reasonable price rather than up-selling a larger unnecessary job.
Fantastic service! Explained everything that needed to be done Workmanship is top quality Highly recommend Reimer
I called Reimer on a Saturday morning.. I had not one, but two leaking drain in my bathroom.. They got me in a acceptable amount of time and Austin and Tyler took care of the rest.. They were on time and had both drain leaks taken care of very quickly! They even managed to ignore my obnoxious dogs barking at them!…
Chris L was very professional he was very knowledgeable about our pipe issues and worked on it immediately. I would definitely recommend him and the company to everyone.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 393 | $19–$192 |
| Heating system maintenance | 364 | $19–$148 |
| A/C system maintenance | 281 | $26–$271 |
| Heating system repair | 263 | $57–$667 |
| Heating system installation | 211 | $1.2k–$2.1k |
| HVAC system repair | 195 | $104–$658 |
| Cleaning | 119 | $25–$195 |
| Installation | 104 | $1.1k–$2.1k |