How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREReimer Heating, Cooling & Plumbing
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 9,778 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Reimer Heating, Cooling & Plumbing for 8 kinds of job.
Reimer Heating, Cooling & Plumbing for repair HVAC
Clear ✕All 36 Google reviews tagged “Repair HVAC”
Demetri was very professional and courteous.
Thank you so much to Will B. You were awesome! I appreciate your professionalism and honesty. Thank you Reimer 😉❤️
Seth did a great job, curtious and professional in his work
Answered all my questions very satisfied with all he did.very knowledgeable.he took care of my water on demand.
Have worked with the Reimer crew for many years since I purchased my home. On time, pleasant professional service. Take time to answer all of my questions. Have yet to be disappointed with their work.
Will was quick and knowledgeable
Andrew was great, very friendly and smart. Knowledgeable in his field. Recommend Reimer to everyone!
I just had a new furnace and a/c installed by Chad and Ben. The quality of workmanship by these two techs is top notch and I highly recommend their services.
Serviceman was excellent. Explained everything. Never felt I was being pushed to have more done
Always courteous, knowledgeable, and polite. Derrick was in & out quickly, explained everything in terms I understood and made sure I knew how to follow up if I had further questions or issues. I highly recommend this company for all your HVAC needs. Thank you Reimer for another job well done!
I am blown away at the service we received today from Reimer. Denise was beyond helpful over the phone getting us scheduled. Incredibly friendly and understanding. Greg from sales sold us exactly what we needed. No more and no less. He actually advised us against a more efficient unit because the cost would not have…
Chris came out during the given window and fixed up my furnace, very nice, helpful and professional, would recommend!
My furnace broke down on the weekend of a big ice storm, this was the only place that was able to send someone the SAME DAY. Scott was able to diagnose the problem immediately and got it repaired within about 40 minutes! Definitely will call again!
Very friendly and professional thank you
Excellent service from repairman Craig Appreciate all he did however the people whom answer the phones were not easy to deal with. I had to call a few times before they would send him out
Used this company for routine cleaning/maintenance of heating furnace. The tech, Craig, was very professional and friendly! 5 stars for him! Katie, the answering secretary/ appt coordinator was less than friendly and the experience with her was ridiculous. My schedule appt was 9-12 and nobody showed up or called.…
Chris Reimer is the best. He answered my call in 15 min for an emergency AC problem. So professional and answered all my questions. I can’t thank him enough. Diane Witczak, Williamsville, NY 14221
Reimer came to replace my 30+ year old furnace boiler and hot water tank with a combo tankless system. The team showed up on time and were very friendly and professional. Needless to say my house is a mixed bag of construction and additions, and they had to overcome some challenges. Unfortunately some baseboards…
Excellent service- staff knowable and friendly
These guys saved us during a tough time. Our furnace died suddenly And the weather outside was extremely cold. They were able to make a late night service call and get us up and running again! The tech was honest and upfront, And only replaced what was needed to get us going again. I would highly recommend using this company.
They were amazing and addressed our leaking baseboard in a cost effective way! They always pickup the phone and respond.
The service person Lou was fast efficient and on time. He explained the issue and was helpful in making the decision on replacing the furnace. I will be using Reimer for new unit.
This is T from Texas and I had the absolute best service from Louis from Reimer home services. He even came to Texas to troubleshoot my issue. Now that's going above and beyond! Will hire him again soon!
Highly recommend reimer and service tech andrew was excellent !! Thanks again!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 393 | $19–$192 |
| Heating system maintenance | 364 | $19–$148 |
| A/C system maintenance | 281 | $26–$271 |
| Heating system repair | 263 | $57–$667 |
| Heating system installation | 211 | $1.2k–$2.1k |
| HVAC system repair | 195 | $104–$658 |
| Cleaning | 119 | $25–$195 |
| Installation | 104 | $1.1k–$2.1k |