How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREReimer Heating, Cooling & Plumbing
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 9,778 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Reimer Heating, Cooling & Plumbing for 8 kinds of job.
Reimer Heating, Cooling & Plumbing for sewer repair
Clear ✕All 15 Google reviews tagged “Sewer repair”
Adam was extremely cordial and reviewed the water collection problem in the back of the house. He was extremely patient as we discussed another area, and said we could address later. Adam was thorough, informed, and called his Manager to discuss the problem. Afterwards, he returned with an appointment and a plan for…
Mostly dealt with Austin and Chris and they were both fantastic, incredibly knowledgeable and got the job done quickly and competently. Add on Kevin for the most recent project they tackled for me. Wouldn’t call anyone else.
I have a water leak in my old basement pipes and few other messy plumbing issues. I couldn't be more pleased with the service that I received including the ease of getting on the schedule fast. Evan Birkemeler came out and quickly identified the cause of the leak and walked me through exactly what would be needed…
We had a major sewer line replaced from the house to the street. While the initial encounter was pleasant and informative, the plans changed and it was hard to decipher what was taking place at my home. A simple write up to explain the plan would’ve been nice. There was a lot of miscommunication and things misinterpreted
Prompt. Kind. Quality work. Cleaned up their mess after they finished the job. Will be contacting will future needs.
I have used them before for a previous issue and was very satisfied with their work. I had an unknown water issue in my basement so I called them again. The technician Kenny Kaufman came over and said it looked like a backup from the draining system. He suggested a few valves that should prevent the issue from…
Nate was a pleasant, personable and knowledgeable tech. He quickly located the issue and explained the needed repair.
Furnace quit during 2022 blizzard. Call to Reimer resulted in almost immediate Facetime call back from Dennis who guided us in restoring heat. Appearance of corrosion (of which we were aware) caused us to request free followup safety check. When Scott arrived a few days later - on time and date we wanted - he used…
Good timing and responsive
Marty was incredible! He was so personable and kind and knowledgeable.
Chris was awesome and very knowledgeable. Reimer was quick to respond, and service was quicker than any other plumber called. 2-3 weeks? nah, how about 2-3 hours. 10/10 would recommend.
So happy with this company. They installed a tankless hot water heater a week ago and when we ran into an unrelated plumbing issue this week with a pump in our yard we called them back. Very professional, courteous and knowledgeable. I will be using them for years to come.
My husband Joe called Reimer about the sewer line since the Town of Amherst thought we had a sewer break issue. Chris @ Reimer scoped the line and did not see a problem so he suggested I call the Town and have them come back and investigate further and offered to return when they were there. It turned out it was…
Chris came by to give our sewer line a diagnostic as it has been backing up periodically. He was able to assess the situation and suggested a course of action to fix the issue. The entirety of the project was explained and all our questions were answered. Chris was a great help throughout the process!
They had to do a complete sewer dig and replacement for me, and did a great job. From initial diagnosis, to cleaning up the site after all the digging, all was done very professionally. Jeremy was the crew leader, and explained everything along the way. He was great. It is never fun to write a check for…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 393 | $19–$192 |
| Heating system maintenance | 364 | $19–$148 |
| A/C system maintenance | 281 | $26–$271 |
| Heating system repair | 263 | $57–$667 |
| Heating system installation | 211 | $1.2k–$2.1k |
| HVAC system repair | 195 | $104–$658 |
| Cleaning | 119 | $25–$195 |
| Installation | 104 | $1.1k–$2.1k |