How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%84+11.9Replies to reviews 7%98+6.9Craft & service penalty97−0.3Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREReimer Heating, Cooling & Plumbing
Tonawanda, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 sump pump installation services · 4.9★ from 9,778 Google reviews
Report card
Percentile vs other sump pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Reimer Heating, Cooling & Plumbing for 8 kinds of job.
Reimer Heating, Cooling & Plumbing for toilet repair
Clear ✕All 42 Google reviews tagged “Toilet repair” · showing 40
Don’t send that guy here no more his communication and happy skills are off mad I ever started calling this company about 5k in so my loss for not building a relationship with a local professional these people come to your house soulless and heartless or maybe they just don’t get out enough to communicate with colored people ‼️🤷🏿♂️
Cody was amazing. Very professional and easy to talk to. With a one toilet house when a "easy repair" goes sideways on a holiday, there is no one I would trust but Reimer! If anything plumbing related goes astray, hope to see Cody at the door. He was professional, knowledgeable, and his expertise outstanding. Very likable! Thank you Cody!
I can’t speak highly enough about Mark and the amazing job that he did over multiple days at my house with a complicated issue. He absolutely went above and beyond in every aspect. He was incredibly knowledgeable, professional, personable, and took the time to explain everything he was doing and make sure that I…
My father past almost a year ago. He fixed everything in my parents home. Since things are different now, Reimer has been there for every sort of plumbing and electrical/ heat problem. Every technician is very knowledgeable and kind. Incredible service. I called in the evening, and within an hour, a nice,…
Adam D arrived ready to work. He was efficient with his time and went out of his to explain the process to me, just to appease my curiosity. Thanks again for the work.
Knowledgeable about the plumbing situation and was sure to do true testing of each concern. He was warm and friendly about how to best handle the problems. Happy to have made Reimer my choice for repairs.
Mike was great! Took extra care to explain everything and ensure the job was done right!
They did a good job and quickly and kept the area clean. Couldn't expect more.
Doug was professional and made everything stress free. Very knowledgeable and personable guy He’s an Asset to this company Top notch !!!
Every Reimer employee that has been to our house has been kind, respectful, and extremely competent. Today was no exception.
Joe N. was dispatched to work on my power flush toilet. He has over 15 years experience and got my power flush up and running very quickly. Very personable, honest and reliable. Definitely will be calling Reimer again and requesting Joe for plumbing projects. I've used Reimer in the past and they always deliver great results.
Joe N was very helpful and got us a great deal on a new toilet that started leaking yesterday. He showed up on time and with all the answers we were looking for. Also, super honest and straight forward with us. Happy that we were able to get it figured out in a quick manner.
Sam did a fantastic job diagnosing the issue and was completely honest throughout the process. He clearly explained the potential problems and solutions without any sugarcoating, which I really value. Once we agreed on the approach, he got the job done professionally and efficiently. The plumbing is working…
We needed plumbing services, initially when they called around 5 pm we were not home. I was certain no one would show up that day since it was late already but they were true to their word and Mike came around 7 pm. He did a thorough inspection and because our plumbing was quite old, it could not be fixed in that…
Mark was efficient , very thorough .
Adam David, put my toilet in, in record time, tested it several times and was courteous.
Evan and Jesus were on site when they were scheduled they were very thorough and made sure everything was working with no problems. T hey were professional and kept me updated on progress throughout the job. I would highly recommend reimer for any job. Thank you
I was extremely satisfied with the work and help that Steven Lake provided the 2 times he was at my home to solve several problems He is very professional, knowledgeable, a great problem solver, and helpful. He is very good explaining the problem and solution.He is an excellent representative for Reimer.
Jeffrey Didio replaced a a toilet seat cover. He selected a better quality than was on it. It is just what I wanted. He was polite and professional.
The technician was here quickly and offered to fix my toilet or install a new one. I chose a new one and he put it in within a half an hour! I greatly appreciate Reimer!
Great service. They were able to make it same day to fix an issue in our only bathroom. I felt they were very up front about the cost and professional.
Prompt response tech was here in 4 hours Tech was easy to work with and thorough Great service!
Trey came out to assess our problem. He was extremely knowledgeable in explaining what the issues were and what needed to be done to fix them. He was very professional and is a good representation of Reimer. We'd recommend them to anyone! Mark and Hezekiah came and did all the plumbing work today. We couldn't be…
You are terribly overpriced, highway robbery. I needed a toilet handle replaced. He charged me $50.00 for the part and said that’s what it costs anywhere. Afterwards I checked Home Depot and it cost approximately &12.00 for the same part. Shame on you for ripping off your customers. Never again Reimer.
Nate was very nice
I am glad to say that I was shopping around until I found this heating and cooling and plumbing company. They will very excellent with my needs. I needed a toilet repair and with only one toilet in the house. They came right out. No problem, it was just a little simple thing. I just needed to do with the toilet, but…
Knowledgeable quick but meticulous. Fair & informative. Will use again
Mike was professional and courteous. He answered my questions honestly about the repairs that I needed. I plan to call Reimer again when I need a plumber.
Emanuel Got right to the problem. Very easy to talk to & work with ! I’d recommend them for sure !!!
Ken Hill came in today and did a fantastic job on my AC issue. Ken took his time to explain the problem and offer the membership to Riemer and the services i can get with it. Ken was a very nice person.
Joe was very knowledgeable and curteous. We enjoyed having him in our home.
Have 2 broken toilets. Mike came out promptly and attempted to fix them with no luck getting a working handle. He was very courteous and efficient. Unfortunately the quoted price to replace the toilets completely was around 1k each, so we will not be using them for the replacements.
$292+tax for $30 worth of parts for toilet that wasn’t flushing right. At the time when given cost I guess I thought it was something serious. Only to research later to see how ridiculous this was. My brothers had a good laugh at that cost. Too bad none of them were around. I did call the company only to get the…
Ken Hill did a wonderful job with our AC inspection. Was very informative and professional
Chris was fantastic. Absolutely no issues
Had a problem with a sink. Called after dinner and someone was here within an hours time. Fixed the problem in a very efficient manner. Price for repair was reasonable. Join Their Club You'll Save Money. Yearly Maintenance On Furnace, Air, Hot Water Tank. This Company Has The Nicest Most Curtious People. There's No Hard Sell. Try Them.
Sam was here today to do a hot water tank flush and plumbing inspection. Very professional and was willing to talk about a few other issues that I had. He ended up helping with our biggest problem, the master bath toilet. That was a very large plus. All is working out and will contact Reimer for our next service.
Kevin replaced all the parts in my Kohler toilet.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 393 | $19–$192 |
| Heating system maintenance | 364 | $19–$148 |
| A/C system maintenance | 281 | $26–$271 |
| Heating system repair | 263 | $57–$667 |
| Heating system installation | 211 | $1.2k–$2.1k |
| HVAC system repair | 195 | $104–$658 |
| Cleaning | 119 | $25–$195 |
| Installation | 104 | $1.1k–$2.1k |