Landscaper · Bloomington, IL · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%85+20.6Value 14%80+11.3Replies to reviews 7%100+7.1Craft & service penalty75−2.5Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 20 landscape architectsiPosition by Experts Score among all companies we track in this category. · better than 37%
4.9★★★★★80 Google reviews · 24 photos
95%five-star reviews
4.85★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite professional communication, punctuality, and high-quality workmanship in landscaping projects such as retaining walls, pavers, and plant selection. Recurring themes include friendly staff interactions and a strong commitment to community involvement and customer service. One common criticism involves snow removal services, with complaints that docks were not properly cleared or salted, creating safety hazards for vehicles and pedestrians.
Google rating: 4.9 out of 5 from 80 reviews (95% five-star).
Reviews on this page: 81 Google reviews (48 with written comments, 2 with photos).
Owner responses: the business replied to 99% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reinhart Landscaping & SnowLandscape Architects median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reinhart Landscaping & Snow: 90/100 on this factor. Category median: 91.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Reinhart Landscaping & Snow: 85/100 on this factor. Category median: 89.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Reinhart Landscaping & Snow: 75/100 on this factor. Category median: 97.B
75
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Reinhart Landscaping & Snow: 80/100 on this factor. Category median: 93.A
80
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Reinhart Landscaping & Snow: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Reinhart Landscaping & Snow: 100/100 on this factor. Category median: 74.A
100
Bar = this company · dark tick = category median.
Star ratings
81 Google reviews we collected
4.9of 5
5 stars7795%
4 stars22%
3 stars00%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 48 written reviews
96%praise
Praise5596%
Complaints24%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
88%fair
Great price563%
Reasonable225%
Overpriced113%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1832%
Quality & results1323%
Speed & response1119%
Would recommend916%
Communication24%
Price & value24%
Honesty & trust24%
What customers talk about
We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…am as a trusted partner and have been consistently impressed by their professionalism, communication, and commitment to excellence.…”
“From design to installation, the experience was top-notch.”
“Their team is organized, responsive, and genuinely focused on delivering a high-quality experience for their clients.”
“Highly recommended and definitely will be using Reinhart again!”
“…artner and have been consistently impressed by their professionalism, communication, and commitment to excellence.…”
“The quality is unbeatable, the price is fair, and they are fantastic to work with!”
“We've had the pleasure of working with the Reinhart team as a trusted partner and have been consistently impressed by their professionalism, communica…”
People customers mention
Maintenance3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Reinhart Landscaping & Snow for 4 kinds of job. Pick one to see what they paid and said.
DDaniel4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Awesome experience with this team. We've worked with them for years and they never disappoint. They continually go above and beyond taking that next step the makes the landscape awesome instead of just good.
MulchingGroundskeeping
DDelanie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
what an amazing company, couldn’t recommend more. ally is great and deserves a raise!
Great priceService not listed
KKaleb6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Ally is great! Very helpful and professional. Would give 10 stars if possible. Thank you Ally!
Great price
LLisa3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The guys totally transformed our backyard and we couldn’t be more pleased.
Thanks again!
JJan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
After finishing the renovation on my house, it was time to tackle the landscaping. I reached out to Reinhart and couldn’t be more pleased with the end result. From design to installation, the experience was top-notch. Shout out to Bobby and Gannon for their attention to detail an exceptional workmanship on the brick…
CCarrie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We've had the pleasure of working with the Reinhart team as a trusted partner and have been consistently impressed by their professionalism, communication, and commitment to excellence. Their team is organized, responsive, and genuinely focused on delivering a high-quality experience for their clients.
What stands…
Awesome experience with this team. We've worked with them for years and they never disappoint. They continually go above and beyond taking that next step the makes the landscape awesome instead of just good.
Services: Mulching, Groundskeeping
Response from the owner · 3 months ago
Thank you for your continued trust and support over the years! We’re proud to have a team that consistently goes above and beyond, and we truly appreciate your wonderful review!
D
Delanie Fisher1 reviewiTotal number of Google reviews Delanie has written across all businesses on Google Maps, not just this one.
what an amazing company, couldn’t recommend more. ally is great and deserves a raise!
Price assessment: Great price
Services: Service not listed
Response from the owner · 3 months ago
Thank you so much for the wonderful review and recommendation! We’re glad you had such a great experience with Ally. We’ll be sure to share your kind words with her!
K
Kaleb Lane6 reviewsiTotal number of Google reviews Kaleb has written across all businesses on Google Maps, not just this one.
Ally is great! Very helpful and professional. Would give 10 stars if possible. Thank you Ally!
Price assessment: Great price
Response from the owner · 3 months ago
Thank you for the wonderful review! We’re so glad Ally provided you with helpful and professional service. We’ll be sure to share your kind words with her!
D
dominique #!*2 reviewsiTotal number of Google reviews dominique has written across all businesses on Google Maps, not just this one.
lovely help with my decorations. great customer service!
Price assessment: Great price
Services: Garden decorating
Response from the owner · 3 months ago
Thank you for the kind review! We’re so glad you had a great experience with our team and were happy with the service and value you received. We truly appreciate your business!
L
Lisa Verraros3 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
The guys totally transformed our backyard and we couldn’t be more pleased.
Thanks again!
Response from the owner · 3 months ago
Thank you for the wonderful review! We’re thrilled to hear how pleased you are with your backyard transformation. Thank you for trusting the Reinhart team with your project!
J
Jan Racine2 reviewsiTotal number of Google reviews Jan has written across all businesses on Google Maps, not just this one.
After finishing the renovation on my house, it was time to tackle the landscaping. I reached out to Reinhart and couldn’t be more pleased with the end result. From design to installation, the experience was top-notch. Shout out to Bobby and Gannon for their attention to detail an exceptional workmanship on the brick edging, plant selection, and final product.
Thank you again for adding the finishing touch and completing the look.
Response from the owner · 3 months ago
Thank you so much for your wonderful review! We truly appreciate you trusting Reinhart Landscaping & Snow to complete your landscaping after your home renovation. We're thrilled to hear you had a great experience from design to installation. Bobby and Gannon will be especially excited to hear your kind words about their attention to detail and exceptional craftsmanship. We'll be sure to share your feedback with them. Thank you again for choosing Reinhart. We hope you enjoy your new landscape for many years to come!
J
JJ Staes2 reviewsiTotal number of Google reviews JJ has written across all businesses on Google Maps, not just this one.
We've had the pleasure of working with the Reinhart team as a trusted partner and have been consistently impressed by their professionalism, communication, and commitment to excellence. Their team is organized, responsive, and genuinely focused on delivering a high-quality experience for their clients.
What stands out most is their dedication to continuous improvement and their willingness to invest in the systems, processes, and technology needed to better serve their customers. Every interaction with their team reflects a strong culture of accountability, operational excellence, and customer care.
It's been a pleasure collaborating with Reinhart.
Response from the owner · 4 months ago
Thank you so much for your thoughtful review! We truly appreciate your partnership and are grateful for the opportunity to work alongside your team. Your kind words about our professionalism, communication, and commitment to continuous improvement mean a great deal to us.
At Reinhart, we're always looking for ways to better serve our clients through our people, processes, and technology, so it's rewarding to know those efforts are making a difference. Thank you for your trust and collaboration. We look forward to continuing to work together!
B
Brittany PayneLocal Guide · 13 reviewsiTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Reinhart Landscaping is a professional and highly respected company that consistently delivers exceptional results. Their team is knowledgeable, responsive, and committed to providing outstanding service.
Response from the owner · 4 months ago
Thank you for the kind words and recommendation! We truly appreciate your support. Our team takes great pride in delivering quality work and excellent service, and it's rewarding to hear that reflected in your experience. Thank you for choosing Reinhart!
D
Days of Grace Fellowship1 reviewiTotal number of Google reviews Days has written across all businesses on Google Maps, not just this one.
Reinhart Landscaping has done an outstanding job on maintaining the church grounds. The employees are awesome. This is a great company. We would highly recommend them.
Price assessment: Great price
Services: Groundskeeping
Response from the owner · 7 months ago
Thank you for the kind words and recommendation. We appreciate your trust in our team and are grateful for the opportunity to care for your property.
