Jeanie LovelightLocal Guide · 52 reviewsTotal number of Google reviews Jeanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNice experience Used the sauna and the salt room
Relax Salt Rooms
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%98+62.3Reliability 28%99+28Replies to reviews 8%100+8.2Experts Score= 98Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 112 medical spasPosition by Experts Score among all companies we track in this category. · better than 73%
5.0 ★★★★★ 316 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Oct 2026latest review
Relax Salt Rooms at a glance
Customers describe the salt room, sauna, and red light therapy sessions as clean, peaceful, and effective for relieving respiratory congestion and promoting relaxation. Recurring themes include attentive staff who provide tea and clear explanations, a welcoming atmosphere, and convenient access to a gift shop. The facility is frequently noted for its quiet environment and professional maintenance, with many visitors recommending the experience for stress relief. One mixed review described the session as interesting but distinct from typical spa expectations, though the overall sentiment remains overwhelmingly positive.
- Google rating: 5.0 out of 5 from 316 reviews (98% five-star).
- Reviews on this page: 316 Google reviews (267 with written comments, 8 with photos).
- Owner responses: the business replied to 98% of reviews.
- Most recent review: October 10, 2026.
- Service: Medical Spa serving Gainesville, Florida.
Data from Google, last updated October 27, 2026.
Score profile vs other medical spas
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Relax Salt Rooms: 98/100 on this factor. Category median: 95.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Relax Salt Rooms: 99/100 on this factor. Category median: 93.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Relax Salt Rooms: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Relax Salt Rooms: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Relax Salt Rooms: 100/100 on this factor. Category median: 81.A
100
Bar = this company · dark tick = category median.
Star ratings
316 Google reviews we collected
- 5 stars31098%
- 4 stars52%
- 3 stars10%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 267 written reviews
- Praise22299%
- Complaints21%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude8538%
- Quality & results5022%
- Would recommend4721%
- Communication178%
- Speed & response157%
- Price & value94%
- Honesty & trust10%
What customers talk about
We read 267 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Just the aura of the event was enough to fill my being with a kind of overall soothing feeling.”
“Wonderful experience at Relax Salt Rooms, very soothing and balanced energetic atmosphere.”
“I have horrible allergies, and chronic sinus and ear issues and the salt room helps alleviate congestion and pain.”
“It was a wonderful experience and highly recommend it to everyone!”
“I love how it was explained where it started and what to exspect after!”
“I immediately started feeling the benefits of the salt opening up my sinuses and helping me breathe better.”
“We splurged and booked the whole room to ourselves which was totally worth it!”
“Her kindness, professionalism, and genuine passion for wellness set the tone for what quickly becomes a standout experience.”
People customers mention
- Megan 17 reviews
- Himalayan 5 reviews
- Lynn 4 reviews
- Meg 3 reviews
- Alexandra 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Suzie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
This past Friday, I was running errands, with my wife, in Gainesville. and found that I had 2+ hours of free time to fill before my next engagement. We decided to treat ourselves to a Relax Salt Room experience. I had never had an experience quite like this, as I found myself transcended to a rather quiet, peaceful…
April7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I have taken advantage of the serenity of the salt room many times. It makes a great "experience" gift for friends, is near some great restaurants, and has a wonderful gift shop. Highly, highly, highly recommend!
CBLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Incredibly relaxing and meditation was awesome. Very clean and professional setting.
MissyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Love this place, extremely relaxing the meditation sessions are the best. It's a lovely shop too!
Sylvia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Always so relaxing and healing. So grateful you are in our community. My sinuses love it too!
PaulaLocal Guide · 263 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Wonderful experience at Relax Salt Rooms, very soothing and balanced energetic atmosphere. Very helpful staff and the shop has some unique items. Really enjoyed the whole experience from being greeted, preparing a nice cup of tea and enjoying the salt room with my best friend! Highly recommended and will definitely return.
Photos
Customer reviews
5.0 ★★★★★ 316 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Suzie Roach1 reviewTotal number of Google reviews Suzie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis past Friday, I was running errands, with my wife, in Gainesville. and found that I had 2+ hours of free time to fill before my next engagement. We decided to treat ourselves to a Relax Salt Room experience. I had never had an experience quite like this, as I found myself transcended to a rather quiet, peaceful state of self reflection and relaxation. Just the aura of the event was enough to fill my being with a kind of overall soothing feeling. I think/know the rest of my day was much more productive. I and look forward to a repeat visit. My wife treats all the ladies that visit our home to the Salt Room experience. Michael Roach
Response from the owner · 3 weeks ago
Michael, it is always wonderful to have you and Susie in the building. Thank you for taking the time to leave us such a kind review!
April Clark7 reviewsTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have taken advantage of the serenity of the salt room many times. It makes a great "experience" gift for friends, is near some great restaurants, and has a wonderful gift shop. Highly, highly, highly recommend!
Response from the owner · 3 weeks ago
April, you are so sweet to leave such a kind review. Thank you so much and it is always such a joy to have you in with us!
CB KLocal Guide · 10 reviewsTotal number of Google reviews CB has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIncredibly relaxing and meditation was awesome. Very clean and professional setting.
Response from the owner · 2 years ago
Thank you so much for leaving such a kind review. We are so glad you enjoyed your time with us!
Missy WatsonLocal Guide · 23 reviewsTotal number of Google reviews Missy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove this place, extremely relaxing the meditation sessions are the best. It's a lovely shop too!
Response from the owner · a year ago
Missy it was great to meet you and we are so glad you enjoyed your salty time with us!
Sylvia Montesinos2 reviewsTotal number of Google reviews Sylvia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways so relaxing and healing. So grateful you are in our community. My sinuses love it too!
Response from the owner · 4 months ago
Sylvia, you are always such a joy to have in the building! Thank you for leaving such a kind review.
Paula AmadorLocal Guide · 263 reviewsTotal number of Google reviews Paula has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWonderful experience at Relax Salt Rooms, very soothing and balanced energetic atmosphere. Very helpful staff and the shop has some unique items. Really enjoyed the whole experience from being greeted, preparing a nice cup of tea and enjoying the salt room with my best friend! Highly recommended and will definitely return.
Sheri Inks4 reviewsTotal number of Google reviews Sheri has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe Himalayan salt room really makes a difference with my allergies and congestion. It is very relaxing and I look forward to my next visit.
Response from the owner · 2 months ago
Hi Sheri- it is always such a joy when you come in. Thank you for leaving us a review :)
Joan Barry3 reviewsTotal number of Google reviews Joan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt was amazing to me how hard it was to shut my brain down and relax for 40 minutes! It was a wonderful experience and highly recommend it to everyone! I left feeling totally relaxed and refreshed. Facilities were very well maintained and my host was very knowledgeable and kind.’
Response from the owner · 6 months ago
Joan we are so happy to hear you enjoyed your time in the Red Light Therapy room! Thank you for leaving such a kind review and it was great meeting you.
Debbie ViolettLocal Guide · 16 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy Relax Salt Room experiences NEVER disappoint!! Megan is the 5-Star hostess with the mostest!! She makes sure everyone feels welcome and comfortable, introducing us to each other and to what to expect from the experience. (Did I mention the toasty neckwarmers?!? And the tea with warmed honey??) My husband and I have enjoyed two crystal singing bowl sessions with Lynn. They feel like a magic carpet ride to a land of complete relaxation. The Reiki Healing and Strawberry Moon guided meditations with Kaitlyn have left me feeling inspired, detoxed, and restored! The salt helps open my sinuses and lungs, making my breathing deeper, and my head clearer. At 61, I can’t think of a better way to spend my money and time than on this kind of self-care. Highly recommend!!!
Response from the owner · 3 months ago
Deborah! Holy Cow what a sweet review. I will share this with Lynn & Caitlyn. Thank you so much for the kind words. You are always such a ray of sunshine to have in the building!
Business details
- Address: 4936 NW 39th Ave Ste a, Gainesville, FL 32606
- Phone: (352) 554-0386
- Website: relaxsaltrooms.com
- Service area: Gainesville, FL