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Relaxing Station

Massage spa · Seattle, WA · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%10+0.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 19 reflexologyPosition by Experts Score among all companies we track in this category. · better than 50%
4.8 ★★★★★ 136 Google reviews · 23 photos
92%five-star reviews
4.81★last 12 monthsAverage stars on reviews from the last 12 months only.
2.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Relaxing Station at a glance

Google reviewers rate Relaxing Station 4.8 out of 5 based on 136 reviews, frequently highlighting affordable pricing, clean facilities, and professional deep tissue or foot reflexology services. Customers often appreciate the convenient walk-in policy and consistent quality of care for chronic pain or relaxation. However, a small number of lower-rated reviews criticize communication issues regarding appointment confirmations and suggest that some massages lacked specific therapeutic effectiveness for targeted muscle soreness.

  • Google rating: 4.8 out of 5 from 136 reviews (92% five-star).
  • Reviews on this page: 136 Google reviews (110 with written comments, 15 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Reflexologist serving Seattle, Washington.

Data from Google, last updated November 1, 2026.

Score profile vs other reflexology

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction84Reliability83Craft & service–Value100Momentum100Replies to reviews10Satisfaction: 84 (median 84)Reliability: 83 (median 82)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 10 (median 40)
Relaxing StationReflexology median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Relaxing Station: 84/100 on this factor. Category median: 84.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Relaxing Station: 83/100 on this factor. Category median: 82.A
83
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Relaxing Station: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Relaxing Station: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Relaxing Station: 10/100 on this factor. Category median: 40.F
10

Bar = this company · dark tick = category median.

Star ratings

136 Google reviews we collected

  • 5 stars12592%
  • 4 stars64%
  • 3 stars21%
  • 2 stars11%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 110 written reviews

  • Praise15197%
  • Complaints53%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2492%
  • Reasonable28%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Price & value4629%
  • Staff & attitude4227%
  • Would recommend3019%
  • Quality & results2315%
  • Honesty & trust74%
  • Speed & response64%
  • Communication21%

What customers talk about

We read 110 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “If you’re looking for an affordable relaxing experience, this is the perfect place.”
  • “As always, you have been excellent, professional, courteous, and warm.”
  • “My go-to massage place because I don’t need an appointment and I feel great when I leave.”
  • “I go once a month or so and have a different staff member every time, but they all do a wonderful job identifying my problem spots while checking in throughout.”
  • “Came here with my father and honestly one of the best massages ive ever had!”
    “Got the full body massage, the people here dont know what they are doing, walked out feeling like we got scammed and in some what pain.”
  • “Most of the people that work here are excellent, intuitive, hard working, and responsive.”
  • “After all this ordeal, I just give up so I don’t have to get up to request a change of table, and listened to the squeaky noise on and off.”

People customers mention

  • Ballard 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

HTLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Love coming here for foot massages. Excellent experience and ambiance. Super reasonably priced as well.

PhiliciaLocal Guide · 267 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Omg what a hidden gem, I come to the area all the time and so sad I havent come sooner. Professional and nice deep tissue chinese massage! Will be back again soon! Jason did amazing, loved the foot reflexology Zhi is amazing. He really got into my sore lower back muscle. I didnt even tell him, he could feel it…

Great price
Jackson6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

As always, you have been excellent, professional, courteous, and warm. Thank you for bringing us such wonderful experiences.

Customer photo from Jackson's reviewCustomer photo from Jackson's review
Great price
Kiki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I just finished a date with my good friend and went to a massage shop. The environment was elegant, comfortable, and pleasant. We chose a one-hour foot massage. Throughout the session, the masseuse performed various pressure-point massages on the soles of our feet, which felt amazing. We soon felt drowsy and fell…

Customer photo from Kiki's reviewCustomer photo from Kiki's review
Great price
DianaLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great massages, every time. Clientele are all genders. Windows open to the street to show it’s a legitimate business. A great place to get those kinks out of your neck and back. They even do foot/ leg massage and chair massages. My go-to massage place because I don’t need an appointment and I feel great when I…

Reasonable price
Gabriel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

If you’re looking for an affordable relaxing experience, this is the perfect place. You can’t beat the prices, and the massages feel great. I recently moved to Ballard and I go here very often, I’ve never had a bad experience! I like to get the combination 30 minute body and 30 minute foot reflexology.

Great price

Photos

Customer reviews

4.8 ★★★★★ 136 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
HTLocal Guide · 15 reviewsTotal number of Google reviews HT has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love coming here for foot massages. Excellent experience and ambiance. Super reasonably priced as well.

Philicia SaephanLocal Guide · 267 reviewsTotal number of Google reviews Philicia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Omg what a hidden gem, I come to the area all the time and so sad I havent come sooner. Professional and nice deep tissue chinese massage! Will be back again soon! Jason did amazing, loved the foot reflexology Zhi is amazing. He really got into my sore lower back muscle. I didnt even tell him, he could feel it just from massaging. And I feel so much better. Thank you!

  • Price assessment: Great price
Jackson lee Stuu6 reviewsTotal number of Google reviews Jackson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As always, you have been excellent, professional, courteous, and warm. Thank you for bringing us such wonderful experiences.

  • Price assessment: Great price
Kiki Chai2 reviewsTotal number of Google reviews Kiki has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I just finished a date with my good friend and went to a massage shop. The environment was elegant, comfortable, and pleasant. We chose a one-hour foot massage. Throughout the session, the masseuse performed various pressure-point massages on the soles of our feet, which felt amazing. We soon felt drowsy and fell asleep before we knew it. When we put on our shoes, oh my goodness, it feels like walking on clouds. The entire body feels extremely relaxed and comfortable... A trustworthy store for collecting... We will be coming back often... Recommended to all my friends who know me.❤️

  • Price assessment: Great price
Diana DLocal Guide · 52 reviewsTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great massages, every time. Clientele are all genders. Windows open to the street to show it’s a legitimate business. A great place to get those kinks out of your neck and back. They even do foot/ leg massage and chair massages. My go-to massage place because I don’t need an appointment and I feel great when I leave. Place across the street took their name. Support this business as they benefit our community. 100%.

  • Price assessment: Reasonable price
  • Payment method: Cash
Vinayak DubeyLocal Guide · 13 reviewsTotal number of Google reviews Vinayak has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Went for a foot massage. Friendly staff and amazing quality. Highly recommend.

  • Price assessment: Great price
  • Payment method: Cash
Gabriel Baltazar2 reviewsTotal number of Google reviews Gabriel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you’re looking for an affordable relaxing experience, this is the perfect place. You can’t beat the prices, and the massages feel great. I recently moved to Ballard and I go here very often, I’ve never had a bad experience! I like to get the combination 30 minute body and 30 minute foot reflexology.

  • Price assessment: Great price
Sarah QiangLocal Guide · 54 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very happy with my experience, and I purchased the packages. Sometimes it could be quite a wait but it’s so worth it. 我强烈大力推荐,真的好,一秒回国

  • Price assessment: Great price
Dusty RogersLocal Guide · 8 reviewsTotal number of Google reviews Dusty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My husband, teenage daughter, and I stopped in while on vacation from Wisconsin. Didn’t know what to expect but tried out the 30 minute full body massage and it was amazing! Excellent customer service, professionalism, technique, and price. Wish we had found this place at the start of our trip - we would have gone here more than once!

  • Price assessment: Great price
Hilal Çakaner15 reviewsTotal number of Google reviews Hilal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best in & out massage place , clean ,professional and good massage . May she is the star therapist ✨️

Relaxing Station on Google Maps →

Business details

  • Address: 2019C NW Market St, Seattle, WA 98107
  • Phone: (425) 655-5555
  • Service area: Seattle, WA