Analyzing 5,403,8675.4M ReviewsFor 14,52514.5K Experts

Reliance Heating & Air Conditioning logo
Reliance Heating & Air Conditioning
Phoenix, AZ · 5.0★ (1,026)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%63+9.5Craft & service 20%61+12.2Value 10%45+4.5Momentum 8%74+5.9Track record 7%86+6Accountability 5%69+3.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64
RankPosition by Experts Score among all companies we track in this category.#17
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$278
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0.6%

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Reliance Heating & Air Conditioning for thermostat repair

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Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,800–2,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 40

All 13 Google reviews tagged “Thermostat repair”

Rita10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent, professional and very fair. Happy to heartily recommend.

Thermostat repair
Barb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Reliance is a great company. They are friendly and helpful when I call to schedule an appointment and they can always get me in quickly. The technicians let me know when they are on their way and are courteous and knowledgeable. I would recommend them to anyone who is looking for an honest HVAC company!

Paid $1,800–2,000Reasonable priceThermostat repairA/C filter replacementHVAC duct & vent cleaning
EricLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Dylan is very personable and professional.

HVAC system maintenanceInstall thermostatInstallation+ Responsiveness+ Punctuality+ Quality
JosephLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Raul was my service advisor and he explained everything he was going to do. He is very easy to get along with and very knowledgeable. I recommend this company to anyone.

HVAC system repairRepair HVACThermostat repair+ Responsiveness+ Punctuality+ Quality
carlin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Updated 1-18-23. I continue to use Reliance air and continue to recommend them to anyone I know. You won’t be disappointed. Honest and trustworthy as well as professionals who are reliable. Thank you always. Reliance air has been the company I go to for all of my HVAC needs. I first met Dalen about 6 years ago.…

Heating system maintenanceHVAC system maintenanceInstall AC
TriciaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brayden and Jamie were very professional and friendly. They explained everything very well.

Thermostat repair+ Responsiveness+ Punctuality+ Quality
Melinda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent Service Knowledgeable Technician Took time to complete service

Thermostat repair+ Responsiveness+ Punctuality+ Quality
JoeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Braydon was our service man for this call. He was outstanding with his service and knowledge. He was on the job earlier than planned and finished it in record time. Truly an outstanding tech. and employee. This company is hands down one of the very best in Scottsdale, AZ. Thank you once again. Joe K.

A/C system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
MichealEdited 3 years ago★★★★★

Rating only, no written review.

A/C system repairHeating system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
Randy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Heating system installationA/C system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Install thermostatThermostat repair+ Responsiveness+ Punctuality+ Quality
Trevor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
Ricardo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Thermostat repair+ Responsiveness+ Punctuality+ Quality

Why it scores 64How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%63+9.5Craft & service 20%61+12.2Value 10%45+4.5Momentum 8%74+5.9Track record 7%86+6Accountability 5%69+3.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction65
Reliability63
Craft & service61
Value45
Momentum74
Track record86
Accountability69

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