How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%63+9.5Craft & service 20%61+12.2Value 10%45+4.5Momentum 8%74+5.9Track record 7%86+6Accountability 5%69+3.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCOREReliance Heating & Air Conditioning
Better than 75% of HVAC contractors · #17 of 67
Reliance Heating & Air Conditioning for HVAC system repair
Clear ✕All 104 Google reviews tagged “HVAC system repair” · showing 20
Reliance Refrigeration has always been very responsive and reliable for our HVAC units.
First of all I have never used Reliance before but I am dam glad I found them. From my first contact with there front office to Dalean the Tech who was extremely helpful and professional. Everyone was honest and experienced in what they do and straight up from the very beginning. I will be a Reliance AC and Heating…
Great service! Technician was very nice and knew exactly what needed to be done. Finished the job quickly and efficiently. I would highly recommend this company.
I really like this company after having some bad experiences last year with 2 others. They were fair and honest in their assessment and repairs. No upselling - just the facts. Raul has been out twice for 2 separate issues now and is reliable, dependable and speaks in terms the customer can clearly understand. They…
Excellent thorough and courteous service. A true gentleman and representative for your company.
They had a tech work on my AC system on a Saturday. I was impressed that someone answered the phone at 7:00 AM. The tech explained the problem and had our AC running in under 2 hours. He was professional, polite, and cleaned up the little mess he made. We have used Reliance for routine maintenance and repairs for…
I called them on a Saturday morning when my A/C unit stopped working. They had a technician, Raul, at my home within a few hours. He was able to diagnose and repair my issue very quickly. He explained three options for the repair along with the pros and cons of each. I highly recommend.
Great technicians, wonderful customer service and communications throughout. Always friendly and responsive.
Great service nice people
Zane went above and beyond to help us when our AC broke!
Raul was so nice and interested in our air conditioning problem. He was very professional, explained the issue, and proceeded to repair and replace all that needed to be fixed. We appreciate how prompt and considerate he was, and we appreciate how quickly the Reliance staff scheduled our problem, followed up with us…
Raul was wonderful! He explained everything in detail, provided clear evidence of the concerns, and fixed what needed immediate attention. He also helped me prioritize upcoming issues, itemizing everything and discussing the facts so I could make the best decision for my situation. There was no high-pressure sales…
Raul was pleasant, on time, diligent - completely trusted his review of our ac system.
Azel showed up on the same day we called. He was courteous and very professional. Fixed our problem and at a reasonable price. Would 💯 recommend Reliance Heating and AC.
Great service from Azel! Highly recommend
Very kind, respectful, and knowledgeable technician did a thorough job of inspecting the installation of my AC intake.
Outstanding service, quick, and professional. I will continue to use them for all my AC service.
Tech was courteous and very professional. Very reliable and honest company.
Raul went above and beyond helping us get our air conditioning restored back to full service today! He was extremely professional and helped us understand some additional options that would be helpful to add to our system. Our experience with him was a cut above! Thank you!
We just had Reliance Heating and Air over to repair a malfunctioning unit. I have never been so impressed as I was today at the professionalism, kindness and genuine concern for our challenge. The young man was incredibly courteous, explained everything he was doing and the plusses and minuses of repair vs.…
vs category
Blue = Reliance, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%63+9.5Craft & service 20%61+12.2Value 10%45+4.5Momentum 8%74+5.9Track record 7%86+6Accountability 5%69+3.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
