How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%63+9.5Craft & service 20%61+12.2Value 10%45+4.5Momentum 8%74+5.9Track record 7%86+6Accountability 5%69+3.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCOREReliance Heating & Air Conditioning
Better than 75% of HVAC contractors · #17 of 67
Reliance Heating & Air Conditioning for heating system maintenance
Clear ✕All 41 Google reviews tagged “Heating system maintenance” · showing 20
Always great service and clear explanations! Used Reliance for years and appreciate their attention to detail and great customer service - from making the appointment thru service and afterwards! Great service from Raul today!
Azel did a great job as always!
Raul arrived at designated time and performed a thorough inspection of our units. He found a problem with our ecobee unit and replaced it at no charge. His service was above and beyond what we expected.
We’ve been using Reliance for over 25 years. They are honest and reliable. We got ripped off by another AC company in the past and reliance has been honest and hasn’t ever fixed something that didn’t need to be fixed. Very honest. Update: 5/2026 Again, BEST ac company in the Phoenix area!!! Honest, integrity,…
Azel was knowledgeable courteous and professional. The whole staff was friendly and helpful.
Great service. Tristan was professional and friendly.
My unit was installed by Reliance in 2016 and still running strong. They are true professionals. A family owned and operated small business. I received a text when my technician was on his way, along with a photo of the individual and a little bit about him personally along with his experience. He knew exactly what…
Lucas was a pleasure to have in my home to perform my annual a/c mtce. He was professional, courteous and well infomred and explained his work done. Highly recommend Lucas and the accomodating staff at Reliance.
He did amazing! Very nice and explained everything looked good. 👍🏼
Raul was very helpful and got me going on our Trane WiFi thermostat. He also did a great job on maintenance and helped me get the Trane 10 year warranty transferred over. Thanks Reliance!
Triston was very courteous, professional and thorough. He was right on time and performed our winter maintenance service.
I’ve always enjoyed working with Reliance. They are very professional, courteous and knowledgeable. I highly recommend them for heating and cooling needs.
Azel was our technician. He was courteous and professional, and did a fantastic job diagnosing our problem. At first, the first time Azel came out, we were unable to have the problem, repeat itself. He was able to get us up and running with a minimal charge for coming out then after a couple of days, the problem…
Brayden was awesome! 👌 He was punctual, super knowledgeable and very thorough. I highly recommended him!
our air conditioning did not kick on and cool the house. The unit kicked on and ran, but not cool. The repairman put on a new condenser coil and a new fan motor coil. He checked all the rest of the system and now it cools really great. He did an awesome great job. I will recommend this company to anyone in the…
We would highly recommend Reliance Heating and Ac!😊 We LOVE everything about them…excellent service and employees!!! The best!!!😊
Great as always. I have been using this company for a few years. They are always professional and do great work. They are up front with pricing and maintenance. Easy to schedule appointments and always send out a reminder about appointment times and also send a text when the technician is on their way. Update:…
Unequivocally, the best AC/heating company I have ever used. At 69 years of age , I have dealt with many companies through the years. Been using them for many years now. I wouldn't even consider using another company. Dr. Jacobson
From day one, everyone has been kind, respectful responsible They do there job, you can totally trust this business.
Professional, polite and fast!
vs category
Blue = Reliance, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%63+9.5Craft & service 20%61+12.2Value 10%45+4.5Momentum 8%74+5.9Track record 7%86+6Accountability 5%69+3.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
