How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%63+9.5Craft & service 20%61+12.2Value 10%45+4.5Momentum 8%74+5.9Track record 7%86+6Accountability 5%69+3.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCOREReliance Heating & Air Conditioning
Better than 75% of HVAC contractors · #17 of 67
Reliance Heating & Air Conditioning for install AC
Clear ✕All 51 Google reviews tagged “Install AC” · showing 40
Always great service and clear explanations! Used Reliance for years and appreciate their attention to detail and great customer service - from making the appointment thru service and afterwards! Great service from Raul today!
Excellent experience from initial consultation with Estimator Daniel through the installation of new A/C system, which was completed in just under 5 hours. I received texts in advance with photos of Reliance employees before they arrived. Pricing was competitive and installation was professional. I enthusiastically…
Outstanding Experience with Reliance Heating & Air Conditioning From the initial estimate to final install, Reliance was outstanding. The estimator provided a very competitive price and clearly explained our options without any pressure. I need to also recognize the two HVAC installers who handled our AC…
Workers were very kind and patient. Answered any questions I had, and thoroughly showed me how to work the AC and what to do in case of certain problems. They didn’t mind either that I had dogs and cats in the house, not even when they barked. Didn’t leave a mess or anything. Excellent service. Would definitely…
Reliance provides us with excellent service and maintenance. Dylan was informative, thorough and professional in every way.
The whole Reliance team was great to work with from start to finish. Daniel the estimator was knowledgeable, informed us about the various options and gave us a good deal on a heat pump. He was responsive and involved from start to finish and followed up after the install. Mercedes in the office was professional,…
5 year update - Reliance is still my trusted partner for all HVAC services. Tech Brayden was so helpful… during annual maintenance he noticed our smoke detectors were expired. Since Reliance knows customers like me appreciate convenience, they have replacements in the truck. Very well run local family business.…
We have had the best experience with Reliance. Over the summer we had our AC go out with a week old newborn at home. They were there within the afternoon and fixed the problem quickly and at a great price. They are trustworthy and reliable. This week they installed a mini split for us and did incredible work. Thank…
We used Reliance AC to replace our 20-year-old unit in July 2023, and it’s been nothing but problems since. We thought we did our due diligence when we decided to use them after our AC broke during the hottest week of summer considering they were a reputable company. It took them 5 days to schedule the install…
I’ve always enjoyed working with Reliance. They are very professional, courteous and knowledgeable. I highly recommend them for heating and cooling needs.
Old School Professionalism is alive and well at Reliance. This was the case when I experienced Reliance as my choice for a new Trane unit... The same holds true with the experience with thier platinum service care.... Piece of mind isn't easy to find these days... But with Reliance and thier team it is... Today…
We were very happy with the overall estimate and installation of a new HVAC system for our home. They provided answers to all of our questions, and were able to schedule us the same week for the install. The installation went smoothly, and they were masked anytime they entered our home. The thermostat install was…
I'm the home owner. I have known the Blumintrit's (sp) for 40 years. Dave and Dalen and now Breyden still are my go to HVAC professionals. Can't do with out them.
Reliance Sales Mgr, Daniel, is a true professional. He’s been in the business for over 13 years. Our system was curated for our hvac needs. He had to order some of the system from other states. They offered every discount available. The installation crew was efficient and knowledgeable. I wanted a HVAC company…
We would highly recommend Reliance Heating and Ac!😊 We LOVE everything about them…excellent service and employees!!! The best!!!😊
Reliance Heating and A/C installed a new Trane Heat Pump and Air Handler in my Daughters townhouse. Daniel was very professional and helped us determine the appropriate system for our needs. The crew showed up on time to do the installation. They were clean and efficient. They had the systems installed and running…
5-Stars. I have used Reliance Heating and AC for a new install and a repair and both experiences were top quality. Very professional, friendly, responsive, quality business. I highly recommend this company. I will use them again.
We have been with Reliance for over 14 years. The service from the owner, and all the employees has be great. In addition, all the employees seem to really like the workplace and it shows in their work.
Everyone that I’ve dealt with at Reliance has been so nice and so professional- from reception to sales to installing to maintenance. So many HVAC companies out there- I’m very happy with my decision going with Reliance. I highly recommend. 4/11/23 It’s been about 3 years- regular maintenance and one service call…
We recently replaced two air conditioners as well as two furnaces. After meeting Daniel, it was an easy decision to work with Reliance. It was obvious he had the leadership and communication skills necessary for a project of that magnitude. He is also clearly a man of great integrity; he came through on every…
Updated 1-18-23. I continue to use Reliance air and continue to recommend them to anyone I know. You won’t be disappointed. Honest and trustworthy as well as professionals who are reliable. Thank you always. Reliance air has been the company I go to for all of my HVAC needs. I first met Dalen about 6 years ago.…
Enrique and Jose are very professional and know what they are doing! They were on time and finished the job ahead of schedule. I would definitely use them again!
We had two full systems replaced. The sales rep Daniel explained the system options, pricing differences, and financing options. Jose and Enrique completed the installations - they were on time, professional, efficient and super knowledgeable about both the systems and the thermostats that were installed (answered…
Jose and Enrique were my technicians who did a fabulous job. Very professional and courteous to us. Reliance Air was considerably less expensive than another company, yet offered the same equipment. Kudos to reliance and their techs for a job well done.
I selected Reliance based on others' reviews which didn't steer me wrong. Initially, I booked Reliance for system maintenance. When Raul came to do that, he discovered significant issues needing attention that I wasn't aware of. Years ago, this home had a swamp cooler. It was likely a flipper that thought he could…
This was our second very positive experience with having purchased and had installed a complete new A/C system from Reliance. A year ago at our rental property and now at our residence. Both times we dealt with sales agent Daniel and installation was accomplished by Roberto and Jose. Since both installations were in…
When our air conditioner stopped working in the middle of a June night, we called a number of AC companies. Reliance was the first to respond. Azel did the initial inspection and, even though it was late in the day, he alerted Daniel to our emergency, and he was at our door within the hour. Daniel took…
We found this company on Trane's website. We ended up replacing our ac unit and replacing the return and supply ducts and adding a larger duct to our family room. This was a truly outstanding experience for us with this company. From Ezel the repairman who 1st visited us to Daniel the consultant/ installation…
Great job from estimate to install! 10/10 would recommend
Daniel and his team took great pride in cleanliness and quality of their work. They were helpful in scheduling the estimate and the installation, I definitely recommend Reliance
Reliance has been great! We have used them over the past few years to maintain our system and recently replaced our AC unit. They are always very professional, clean up after work and responsive. Highly recommend using them for any maintenance, insulation or installs.
Of course our AC died on a Friday August 13th, approximately at 5:15 PM. Daylen called back immediately. We scheduled a Monday morning appointment. Complete unit was ordered and installation began Wednesday at 7:00 AM. Enrique worked all day with his assistant Kevin and finished at 4:30 and VIOLA we had wonderful…
We have used Reliance Heating & Air for at least 10 years. They are professional, competative and thorough. We recently had our A/C go out during the hottest part of this summer (2021) and they quickly helped to replace our A/C and get us back up and running. The process was explained clearly, they showed up when…
For anyone that might believe customer service is a dying art, this company will prove it is very much alive and well! The owner, Dalin, and his family and team could not be more responsive or professional in everything they do. We met them years ago when we had a dying air conditioner and rather than try and sell…
These guys are fantastic! Daniel did a great job walking us through the different options we had and the costs, etc. for each. They were flexible with us when scheduling the install and I received a text confirming the appointment that included a picture of the crew. They arrived on time and were professional and…
What a WONDERFUL experience from quote to cleanup. Daniel listened to our needs and was transparent with information so we could make an informed decision. Install was a breeze with Jose and Roberto... so professional, polite, and hard working. I have never had a HVAC install be so quiet. Everything was…
The installation performed in October 2020 was outstanding.
We needed to replace our two units that had the old Freon that isn't available anymore - Reliance did an excellent job and I highly recommend them. I asked several friends on social media and elsewhere who they recommended because I knew this was going to be expensive and I don't have the time to be involved with…
New system installed. All personnel interacted with were personable, helpful, and knowlegable. Arica, Geoffrey, Daniel, Jose and his coworker.Commitments were met, installation was quick and tidy. Pricing was competitive. Customer service is outstanding. I would highly recommend this company.
Outstanding service and attention to detail. After 24 years in the military, I have found most companies just don't do things as nicely as I would like them. Seems most want to make the big money but do not want to take the time to do things correctly. I was so pleased with the Reliance Heating and Air. Dalen…
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Blue = Reliance, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%63+9.5Craft & service 20%61+12.2Value 10%45+4.5Momentum 8%74+5.9Track record 7%86+6Accountability 5%69+3.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
