How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%63+9.5Craft & service 20%61+12.2Value 10%45+4.5Momentum 8%74+5.9Track record 7%86+6Accountability 5%69+3.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCOREReliance Heating & Air Conditioning
Better than 75% of HVAC contractors · #17 of 67
Reliance Heating & Air Conditioning for installation
Clear ✕All 47 Google reviews tagged “Installation”
Always great service and clear explanations! Used Reliance for years and appreciate their attention to detail and great customer service - from making the appointment thru service and afterwards! Great service from Raul today!
A positive experience when purchasing a new RUDD variable speed HVAC unit from Reliance. Daniel spent a significant amount of time at my home making sure the unit purchased was sufficient to cool my home. He performed multiple calculations and measurements (the other companies did not do this). Prior to the…
Great service, very professional, expedited response! Overall, an excellent company to work with! Very recommended!
Outstanding Experience with Reliance Heating & Air Conditioning From the initial estimate to final install, Reliance was outstanding. The estimator provided a very competitive price and clearly explained our options without any pressure. I need to also recognize the two HVAC installers who handled our AC…
Reliance have been our a/c guys for 6 years now. They have replaced a whole house system during COVID and this week a Split A/C System in our garage. I can’t recommend them enough. Reliable, professional and conciseness! Would not trust any other company in the valley
Workers were very kind and patient. Answered any questions I had, and thoroughly showed me how to work the AC and what to do in case of certain problems. They didn’t mind either that I had dogs and cats in the house, not even when they barked. Didn’t leave a mess or anything. Excellent service. Would definitely recommend!
We’ve been using Reliance for over 25 years. They are honest and reliable. We got ripped off by another AC company in the past and reliance has been honest and hasn’t ever fixed something that didn’t need to be fixed. Very honest. Update: 5/2026 Again, BEST ac company in the Phoenix area!!! Honest, integrity,…
Reliance provides us with excellent service and maintenance. Dylan was informative, thorough and professional in every way.
Dylan is very personable and professional.
They have been great doing the regular maintenance and helping set up a better ductwork system. Thanks for the great work!
The whole Reliance team was great to work with from start to finish. Daniel the estimator was knowledgeable, informed us about the various options and gave us a good deal on a heat pump. He was responsive and involved from start to finish and followed up after the install. Mercedes in the office was professional,…
We recently had a full replacement AC system installed, and the experience was outstanding. Kevin and Elisio were true professionals—efficient, skilled, respectful of our home, and meticulous in their work. Project leader Daniel coordinated everything flawlessly with clear communication and expertise. The team…
Reliance came out the day I called to give me a second opinion on whether I needed to replace a 22 year old 5 ton A/C system at my home. I needed a new unit. The Installation was done 2 days later by experienced techs. Daniel and Dylan were very proficient and courteous. Pricing was reasonable. Work was impeccable. Highly recommended.
We used Reliance AC to replace our 20-year-old unit in July 2023, and it’s been nothing but problems since. We thought we did our due diligence when we decided to use them after our AC broke during the hottest week of summer considering they were a reputable company. It took them 5 days to schedule the install…
I had a new AC Unit installed today. Service was exceptional. They were on time, polite, and introduced themselves. They gave me instructions on new thermostat. The process went extremely well! I highly recommend this business.
I have been using Reliance Heating and Air Conditioning for a few years now. Extremely pleased, always have the same technician Brayden, which is reassuring and he is amazing!
I’ve always enjoyed working with Reliance. They are very professional, courteous and knowledgeable. I highly recommend them for heating and cooling needs.
UPDATE 🤗 Reliance continues to offer the most outstanding service which is worthy of recognition. Having employees that are qualified and reliable is important. Having employees that are also kind and personable is an added bonus that adds trust and confidence. This week we had Tristan come out to do the routine…
They were very professional and performed the repairs promptly.
Reliance is an awesome company with excellent employees. I have been VERY pleased with their service & suggestions. I highly recommend them for all your HVAC system needs.
I already had a quote from another company and was ready to sign a contract but I felt like I needed to price shop. I got a call from Daniel. Even though I told him I was price shopping he was nothing but respectful and took the time to answer all my questions. I went from price shopping to installation with…
Great company; they installed my AC unit and handle the maintenance. I’m very happy with them. The techs are professional, respectful and friendly
5-Stars. I have used Reliance Heating and AC for a new install and a repair and both experiences were top quality. Very professional, friendly, responsive, quality business. I highly recommend this company. I will use them again.
We have been with Reliance for over 14 years. The service from the owner, and all the employees has be great. In addition, all the employees seem to really like the workplace and it shows in their work.
Always a pleasure do deal with, have been a happy satisfied customer for over 25 years! I wouldn’t recommend anyone else!
Enrique and Kevin did and installation and they did an amazing job. They arrived just in time and they went straight to work. They finished fast and they were very clean with their job. They set up a tarp to hold the dirt and any debris from the installation and even vacuumed afterwards to make sure they didn’t…
We had a new HVAC system installed. We were thrilled with the price and the staff. They didn't try to over sell us and knew just what we needed.
We had two full systems replaced. The sales rep Daniel explained the system options, pricing differences, and financing options. Jose and Enrique completed the installations - they were on time, professional, efficient and super knowledgeable about both the systems and the thermostats that were installed (answered…
Reliance has installed 2 different a/c units in 2 different homes of mine. I’m loyal to the company but that is purely because they deserve the loyalty. They routinely go above and beyond. This time around we had Braden come to the house for maintenance. He was on time, thorough in his process and personable. We had…
The service from Reliance was excellent. Daniel answered all my questions and helped ensure that I had the perfect system for the extreme heat in Arizona. Enrique and Kevin installed my new Trane heat pump. They were professional, explained the process to me and made sure everything was done to perfection. I…
Efficiency at its best! Came when they stated, did what they promised all at a good value!
Excellent product… excellent sales call by Daniel….excellent install of 2-air handlers, 2 -heat pumps by Jose and Roberto.
Reliance has been great! We have used them over the past few years to maintain our system and recently replaced our AC unit. They are always very professional, clean up after work and responsive. Highly recommend using them for any maintenance, insulation or installs.
We have used Reliance Heating & Air for at least 10 years. They are professional, competative and thorough. We recently had our A/C go out during the hottest part of this summer (2021) and they quickly helped to replace our A/C and get us back up and running. The process was explained clearly, they showed up when…
For anyone that might believe customer service is a dying art, this company will prove it is very much alive and well! The owner, Dalin, and his family and team could not be more responsive or professional in everything they do. We met them years ago when we had a dying air conditioner and rather than try and sell…
The installation performed in October 2020 was outstanding.
Dalen and his staff are great. Today, Brayden serviced our units. He was professional and courteous, but most importantly knowledgeable about the things that matter. Thanks for a job well done.
We needed to replace our two units that had the old Freon that isn't available anymore - Reliance did an excellent job and I highly recommend them. I asked several friends on social media and elsewhere who they recommended because I knew this was going to be expensive and I don't have the time to be involved with…
This company brings their A Game!! Exceptional in every regard! We replaced 3 heating/cooling units. The phone call to the office to schedule was handled in a professional and helpful manner. Daniel provided our estimate. We appreciated his knowledge of the products available, as well as the process. He also…
Very reliable company.Very pleased with the service. Customer service , technician and installers very proffesional.
New system installed. All personnel interacted with were personable, helpful, and knowlegable. Arica, Geoffrey, Daniel, Jose and his coworker.Commitments were met, installation was quick and tidy. Pricing was competitive. Customer service is outstanding. I would highly recommend this company.
Rating only, no written review.
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vs category
Blue = Reliance, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%63+9.5Craft & service 20%61+12.2Value 10%45+4.5Momentum 8%74+5.9Track record 7%86+6Accountability 5%69+3.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
