Is Reliance Heating & Air Conditioning any good?
Our verdict: a strong choice — #17 of 67 HVAC contractors, better than 75%. Customers single out its track record and momentum; value is where it trails.
Track record — better than 86% of peers
Momentum — better than 74% of peers
No weak spots against peers.
Reliance Heating & Air Conditioning for a/c system maintenance
Clear ✕105 customers reviewed a a/c system maintenance job here and rated it 4.96★. Most paid $1,000+ (category typical: $54–$441). For this job it ranks #6 of 59 HVAC contractors we track.
All 105 Google reviews tagged “A/C system maintenance” · showing 40
I've been using reliance for years. Always reliable, efficient with reasonable pricing. Raul did a. great job on my last service.
First of all I have never used Reliance before but I am dam glad I found them. From my first contact with there front office to Dalean the Tech who was extremely helpful and professional. Everyone was honest and experienced in what they do and straight up from the very beginning. I will be a Reliance AC and Heating…
You can tell when people like their jobs. I was helped during a difficult time in my life, and they made things easy to understand. Do yourself a favor, use this company.
Tech was courteous and very professional. Very reliable and honest company.
Very knowledgeable and friendly company. All the people I have been in contact with are always pleasant and very helpful.
Very professional. Showed up on time. Answered all of my questions in great detail. Explained what needed to be done and why.
My tech Dylan was very upbeat and showed me the capacitor he was replacing and explained its function. As I am most of the time a fix it type person it was helpful. If all techs were like Dylan service would be more a pleasure than a financial hit.
The technician Azel was again on time this morning. Together we discussed some minor issues. He and an assistant went to work and completed the job in good time. He explained in laymens terms what was done. I was very pleased.
We were disappointed with our former HVAC company so signed up with Reliance after talking with a neighbor who recommended them highly. Dylan was the technician who came to do the maintenance. We were very pleased with him: professional, kind, respectful and efficient.
Raul from Reliance did my summer AC check up today. He was professional and transparent. He provided videos of everything he serviced as well as options for some additional products that I am considering. Great customer service! I highly recommend Reliance and their team!
We’ve been using Reliance for over 25 years. They are honest and reliable. We got ripped off by another AC company in the past and reliance has been honest and hasn’t ever fixed something that didn’t need to be fixed. Very honest. Update: 5/2026 Again, BEST ac company in the Phoenix area!!! Honest, integrity,…
Reliance provides us with excellent service and maintenance. Dylan was informative, thorough and professional in every way.
Dylan performed preventive maintenance on our 2 HVAC systems. He kept me informed about his arrival time. He was careful to wear shoe covers in our house. He did a thorough maintenance and explained to my wife and I the issues he discovered and fixed.
Dylan, our technician was friendly and polite. He made recommendations and explained everything clearly. Scheduling is easy, office staff is always professional. We use Reliance for our home and small business! Definitely recommend them.
Dylan was very helpful and considerate. And a good salesman.
My service was excellent!!
Technician was very thorough and provided a full report. He answered each question I had. I hope to have him for my next inspection.
Another great experience with Reliance. They completed my preseason tune up. Raul did a great job- courteous, knowledgeable, and on time. I highly recommend Reliance!
I can't say enough great things about Dylan and Brayden. They both handled themselves so professionally. I was so stressed and worried about the cost, I was afraid they would just tell me my ac unit was unfixable. They worked together as a perfect team and fixed the unit. I have no doubt it was fixed correctly. I…
Dylan was informative, professional and knowledgeable. He was pleasant and worked cleanly. We would recommend him highly.
This company is superior to all others. The service was professional, honest and on point. I would rate it an A+.Thank you Raul for your excellent and kind service.
Brayden was very knowledgeable and efficient. He explained everything I needed. I had another company come out before them and he saved me $2000!! Everything works great. Thank you Reliance I will definitely tell others what a great company you are!
Dylan arrived right on time. This was my “included” maintenance visit after purchasing a new unit from Reliance last year. Dylan completed his work and explained what was done. He also noted (with picture) that I was experiencing an accumulation of dust in an area of my unit. Dylan talked to me about adding an Air…
Dylan was very kind and thorough for our AC checkup!
Reliance continues to be the best A/C contractor as far as I’m concerned. On time, professional and affordable. The technicians Azel and Dylan that came today for service continued the professional and friendly attitude of the company. I recommend Reliance over any other HVAC contractor.
These guys were great - super friendly. Explained everything in a clear concise manner. Went out of their way to make sure we were completely satisfied.
I have been using Reliance for my heat pump needs for several years now and they are always professional and courteous. This was 4 years after installation and Tristan does excellent work, and is knowledgeable and pleasant. I am glad to use Reliance and recommend them to all my friends!
We had a great experience using Reliance to fix and service our AC units as well as update our thermostats. Anders and Tristen were both friendly, knowledgable, honest and on time. One of our AC units was not working at all and they were able to diagnose the problem and have it running again quickly which was such a…
I had my AC unit, purchased through Reliance, serviced today. Raul was great, took the time to explain what he saw, what my options were, ordered the parts and provided great customer service. My family has been a customer for over 30 years; dating back when the father owned the company, through Dalen coming out…
Raul did an excellent job for this Spring season service. He was able to stop an annoying rattle and whining in one of our units. He was the first person to make the sounds disappear! He also replaced a warranty capacitor in quick time. We always enjoy the team from Reliance, but Raul is a really special member who give 110%. Thanks Raul!
I have been using Reliance Heating and Air Conditioning for a few years now. Extremely pleased, always have the same technician Brayden, which is reassuring and he is amazing!
Raul was very helpful and got me going on our Trane WiFi thermostat. He also did a great job on maintenance and helped me get the Trane 10 year warranty transferred over. Thanks Reliance!
We always appreciate the courtesy and detailed information from Reliance. It's great to deal with the same employee each time, which often happens. Raul does a great job!
I’ve always enjoyed working with Reliance. They are very professional, courteous and knowledgeable. I highly recommend them for heating and cooling needs.
Professional know how with integrity, that's what I value when it's time to have my HVAC system serviced. Rual was courteous and efficient in performing my HVAC maintenance and clearly explained what was needed. I have been a Reliant Heating and Air Conditioning customer for about 15 years. They have earned my…
Have been using Reliance for 25 years.
Azel was Kind, professional, & very helpful. Replaced my defective detectors quickly & offered help with my filters. I feel safe, & am very appreciative of his time & efforts!
Azel was our technician. He was courteous and professional, and did a fantastic job diagnosing our problem. At first, the first time Azel came out, we were unable to have the problem, repeat itself. He was able to get us up and running with a minimal charge for coming out then after a couple of days, the problem…
Reliance Sales Mgr, Daniel, is a true professional. He’s been in the business for over 13 years. Our system was curated for our hvac needs. He had to order some of the system from other states. They offered every discount available. The installation crew was efficient and knowledgeable. I wanted a HVAC company…
Brayden was awesome! 👌 He was punctual, super knowledgeable and very thorough. I highly recommended him!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Reliance Heating & Air Conditioning
Is Reliance Heating & Air Conditioning good?
Yes by most measures: 5.0★ from 1,026 Google reviews and an Experts Score of 64/100 (grade B), #17 of 67 HVAC contractors we track. 0.6% of reviews in the last two years were 1–2★ (category average 2%).
How much does Reliance Heating & Air Conditioning charge?
Customers reported a typical bill of $278 (middle half $124–$593), 14% below the HVAC contractors median of $322.
What do customers hire Reliance Heating & Air Conditioning for?
Mostly HVAC system maintenance (287), a/c system maintenance (104), HVAC system repair (96), a/c system repair (70).
Does the owner respond to complaints?
The owner replied to 88% of 1–3★ reviews (category: 63%).
