How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%63+9.5Craft & service 20%61+12.2Value 10%45+4.5Momentum 8%74+5.9Track record 7%86+6Accountability 5%69+3.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCOREReliance Heating & Air Conditioning
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 1,026 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: value.
Reviews for your job
Customers hired Reliance Heating & Air Conditioning for 8 kinds of job.
Reliance Heating & Air Conditioning for a/c system maintenance
Clear ✕All 105 Google reviews tagged “A/C system maintenance” · showing 20
I've been using reliance for years. Always reliable, efficient with reasonable pricing. Raul did a. great job on my last service.
First of all I have never used Reliance before but I am dam glad I found them. From my first contact with there front office to Dalean the Tech who was extremely helpful and professional. Everyone was honest and experienced in what they do and straight up from the very beginning. I will be a Reliance AC and Heating…
You can tell when people like their jobs. I was helped during a difficult time in my life, and they made things easy to understand. Do yourself a favor, use this company.
Tech was courteous and very professional. Very reliable and honest company.
Very knowledgeable and friendly company. All the people I have been in contact with are always pleasant and very helpful.
Very professional. Showed up on time. Answered all of my questions in great detail. Explained what needed to be done and why.
My tech Dylan was very upbeat and showed me the capacitor he was replacing and explained its function. As I am most of the time a fix it type person it was helpful. If all techs were like Dylan service would be more a pleasure than a financial hit.
The technician Azel was again on time this morning. Together we discussed some minor issues. He and an assistant went to work and completed the job in good time. He explained in laymens terms what was done. I was very pleased.
We were disappointed with our former HVAC company so signed up with Reliance after talking with a neighbor who recommended them highly. Dylan was the technician who came to do the maintenance. We were very pleased with him: professional, kind, respectful and efficient.
Raul from Reliance did my summer AC check up today. He was professional and transparent. He provided videos of everything he serviced as well as options for some additional products that I am considering. Great customer service! I highly recommend Reliance and their team!
We’ve been using Reliance for over 25 years. They are honest and reliable. We got ripped off by another AC company in the past and reliance has been honest and hasn’t ever fixed something that didn’t need to be fixed. Very honest. Update: 5/2026 Again, BEST ac company in the Phoenix area!!! Honest, integrity,…
Reliance provides us with excellent service and maintenance. Dylan was informative, thorough and professional in every way.
Dylan performed preventive maintenance on our 2 HVAC systems. He kept me informed about his arrival time. He was careful to wear shoe covers in our house. He did a thorough maintenance and explained to my wife and I the issues he discovered and fixed.
Dylan, our technician was friendly and polite. He made recommendations and explained everything clearly. Scheduling is easy, office staff is always professional. We use Reliance for our home and small business! Definitely recommend them.
Dylan was very helpful and considerate. And a good salesman.
My service was excellent!!
Technician was very thorough and provided a full report. He answered each question I had. I hope to have him for my next inspection.
Another great experience with Reliance. They completed my preseason tune up. Raul did a great job- courteous, knowledgeable, and on time. I highly recommend Reliance!
I can't say enough great things about Dylan and Brayden. They both handled themselves so professionally. I was so stressed and worried about the cost, I was afraid they would just tell me my ac unit was unfixable. They worked together as a perfect team and fixed the unit. I have no doubt it was fixed correctly. I…
Dylan was informative, professional and knowledgeable. He was pleasant and worked cleanly. We would recommend him highly.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 287 | $37–$292 |
| A/C system maintenance | 104 | $54–$441 |
| HVAC system repair | 96 | $192–$955 |
| A/C system repair | 70 | $209–$880 |
| Install AC | 51 | $1.5k–$3.2k |
| Installation | 47 | $1.1k–$2.8k |
| Heating system maintenance | 41 | $54–$292 |
| Install thermostat | 35 | — |
