Analyzing 5,494,8845.5M ReviewsFor 14,89214.9K Experts

Experts Reviews · Company report
Reliance Heating & Air Conditioning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%63+9.5Craft & service 20%61+12.2Value 10%45+4.5Momentum 8%74+5.9Track record 7%86+6Accountability 5%69+3.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE

Reliance Heating & Air Conditioning

Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 1,026 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Reliance Heating & Air Conditioning is better than 65% of HVAC contractors.B
65
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Reliance Heating & Air Conditioning is better than 63% of HVAC contractors.B
63
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Reliance Heating & Air Conditioning is better than 61% of HVAC contractors.B
61
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Reliance Heating & Air Conditioning is better than 45% of HVAC contractors.C
45
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Reliance Heating & Air Conditioning is better than 74% of HVAC contractors.B
74
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Reliance Heating & Air Conditioning is better than 86% of HVAC contractors.A
86
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Reliance Heating & Air Conditioning is better than 69% of HVAC contractors.B
69

Reviews for your job

Customers hired Reliance Heating & Air Conditioning for 8 kinds of job.

Reliance Heating & Air Conditioning for a/c system vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “A/C system vent cleaning”

ELocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We’ve been using Reliance for over 25 years. They are honest and reliable. We got ripped off by another AC company in the past and reliance has been honest and hasn’t ever fixed something that didn’t need to be fixed. Very honest. Update: 5/2026 Again, BEST ac company in the Phoenix area!!! Honest, integrity,…

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
Lynn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They have been great doing the regular maintenance and helping set up a better ductwork system. Thanks for the great work!

Reasonable priceHVAC system repairHVAC system maintenanceInstallation

Price

$278-14% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 66%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance287$37–$292
A/C system maintenance104$54–$441
HVAC system repair96$192–$955
A/C system repair70$209–$880
Install AC51$1.5k–$3.2k
Installation47$1.1k–$2.8k
Heating system maintenance41$54–$292
Install thermostat35—

Compare with

The AC Team Heating & Cooling LLC logoThe AC Team Heating & Cooling LLCExperts Score 79Phoenix · 4.99★Comfort One Air Conditioning logoComfort One Air ConditioningExperts Score 73Phoenix · 4.99★Promise Heating & Air logoPromise Heating & AirExperts Score 73Phoenix · 4.97★