Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%63+9.5Craft & service 20%61+12.2Value 10%45+4.5Momentum 8%74+5.9Track record 7%86+6Accountability 5%69+3.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCOREReliance Heating & Air Conditioning
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 1,026 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Reliance Heating & Air Conditioning is better than 65% of HVAC contractors.B
65
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Reliance Heating & Air Conditioning is better than 63% of HVAC contractors.B
63
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Reliance Heating & Air Conditioning is better than 61% of HVAC contractors.B
61
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Reliance Heating & Air Conditioning is better than 45% of HVAC contractors.C
45
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Reliance Heating & Air Conditioning is better than 74% of HVAC contractors.B
74
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Reliance Heating & Air Conditioning is better than 86% of HVAC contractors.A
86
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Reliance Heating & Air Conditioning is better than 69% of HVAC contractors.B
69
Reviews for your job
Customers hired Reliance Heating & Air Conditioning for 8 kinds of job.
Reliance Heating & Air Conditioning for chimney inspections
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$278-14% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 30%Reasonable 66%Overpriced 0%Not sure 4%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 287 | $37–$292 |
| A/C system maintenance | 104 | $54–$441 |
| HVAC system repair | 96 | $192–$955 |
| A/C system repair | 70 | $209–$880 |
| Install AC | 51 | $1.5k–$3.2k |
| Installation | 47 | $1.1k–$2.8k |
| Heating system maintenance | 41 | $54–$292 |
| Install thermostat | 35 | — |
