How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%63+9.5Craft & service 20%61+12.2Value 10%45+4.5Momentum 8%74+5.9Track record 7%86+6Accountability 5%69+3.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCOREReliance Heating & Air Conditioning
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 1,026 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: value.
Reviews for your job
Customers hired Reliance Heating & Air Conditioning for 8 kinds of job.
Reliance Heating & Air Conditioning for HVAC system maintenance
Clear ✕All 291 Google reviews tagged “HVAC system maintenance” · showing 20
Azel did a great job with our fall tune-up. Highly recommend.
Just had these folks over for routine maintenance. They do an excellent job. Come on time, wear booties when in the house and are super honest. Raul was great
Wonderful experience. Very professional and friendly. Had our pre-winter maintenance done today. They were thorough and took the time to share pictures of what they saw on my rooftop unit. We’ve been using them for years. Highly recommend.
I have dealt with Reliance for many years. Azelle is often the individual doing the work. He is prompt and works in a professional manner. Many times he has given me the opportunity to view personally any existing mechanical issues. This is something I appreciate about Reliance. They also explain everything in a…
Reliance Refrigeration has always been very responsive and reliable for our HVAC units.
Our tech, Raul, was on time and efficient performing our HVAC system maintenance. He explained everything he did, answered my questions and offered some advice. Highly recommend!
I really like this company after having some bad experiences last year with 2 others. They were fair and honest in their assessment and repairs. No upselling - just the facts. Raul has been out twice for 2 separate issues now and is reliable, dependable and speaks in terms the customer can clearly understand. They…
Excellent thorough and courteous service. A true gentleman and representative for your company.
We began using Reliance because their information was left on the HVAC unit in our home, and we are so grateful that it was. Raul explained everything in detail and made sure we understood. They are responsive, friendly and have been great to address any issues we found with the unit. Highly recommend!
Great service with a detailed explanation of the service and recommendations for my system.
They had a tech work on my AC system on a Saturday. I was impressed that someone answered the phone at 7:00 AM. The tech explained the problem and had our AC running in under 2 hours. He was professional, polite, and cleaned up the little mess he made. We have used Reliance for routine maintenance and repairs for…
Azel did a great job as always!
Great technicians, wonderful customer service and communications throughout. Always friendly and responsive.
I have been using reliance for many years and its a comfort to know I can count on their honesty.
Highly recommend. Extremely professional and honest. Cannot say enough about how good this company is.
Raul was wonderful! He explained everything in detail, provided clear evidence of the concerns, and fixed what needed immediate attention. He also helped me prioritize upcoming issues, itemizing everything and discussing the facts so I could make the best decision for my situation. There was no high-pressure sales…
Wonderful service by Raul. Thank you!
Raul was very helpful. He was professional, and clearly explained everything.
Raul arrived at designated time and performed a thorough inspection of our units. He found a problem with our ecobee unit and replaced it at no charge. His service was above and beyond what we expected.
Azel showed up on the same day we called. He was courteous and very professional. Fixed our problem and at a reasonable price. Would 💯 recommend Reliance Heating and AC.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 287 | $37–$292 |
| A/C system maintenance | 104 | $54–$441 |
| HVAC system repair | 96 | $192–$955 |
| A/C system repair | 70 | $209–$880 |
| Install AC | 51 | $1.5k–$3.2k |
| Installation | 47 | $1.1k–$2.8k |
| Heating system maintenance | 41 | $54–$292 |
| Install thermostat | 35 | — |
