How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREReliance Heating & Air Conditioning
Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 5.0★ from 1,026 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Reliance Heating & Air Conditioning for 8 kinds of job.
Reliance Heating & Air Conditioning for heating system installation
Clear ✕All 27 Google reviews tagged “Heating system installation” · showing 20
Outstanding Experience with Reliance Heating & Air Conditioning From the initial estimate to final install, Reliance was outstanding. The estimator provided a very competitive price and clearly explained our options without any pressure. I need to also recognize the two HVAC installers who handled our AC…
I’ve always enjoyed working with Reliance. They are very professional, courteous and knowledgeable. I highly recommend them for heating and cooling needs.
We were very happy with the overall estimate and installation of a new HVAC system for our home. They provided answers to all of our questions, and were able to schedule us the same week for the install. The installation went smoothly, and they were masked anytime they entered our home. The thermostat install was…
Reliance Sales Mgr, Daniel, is a true professional. He’s been in the business for over 13 years. Our system was curated for our hvac needs. He had to order some of the system from other states. They offered every discount available. The installation crew was efficient and knowledgeable. I wanted a HVAC company…
Researched several 5 star rated HVAC companies. Daniel was the only one who did a thorough job of analyzing my HVAC situation. There were no extra or hidden charges and the installation went as planned. When Kevin, Roberto and Eliseo were finished with the install everything was as before. No install mess to be found. Highly recommend.
We would highly recommend Reliance Heating and Ac!😊 We LOVE everything about them…excellent service and employees!!! The best!!!😊
Reliance Heating and A/C installed a new Trane Heat Pump and Air Handler in my Daughters townhouse. Daniel was very professional and helped us determine the appropriate system for our needs. The crew showed up on time to do the installation. They were clean and efficient. They had the systems installed and running…
We recently replaced two air conditioners as well as two furnaces. After meeting Daniel, it was an easy decision to work with Reliance. It was obvious he had the leadership and communication skills necessary for a project of that magnitude. He is also clearly a man of great integrity; he came through on every…
Enrique and Jose are very professional and know what they are doing! They were on time and finished the job ahead of schedule. I would definitely use them again!
Excellent service. Careful planning and explained every option, every step of the process.
We had two full systems replaced. The sales rep Daniel explained the system options, pricing differences, and financing options. Jose and Enrique completed the installations - they were on time, professional, efficient and super knowledgeable about both the systems and the thermostats that were installed (answered…
I selected Reliance based on others' reviews which didn't steer me wrong. Initially, I booked Reliance for system maintenance. When Raul came to do that, he discovered significant issues needing attention that I wasn't aware of. Years ago, this home had a swamp cooler. It was likely a flipper that thought he could…
The team at Reliance are all class acts. I am so thankful to have such a great company that I can depend on for all of my HVAC needs. I have used this company for 10 years. There are professional, courteous, honest and caring about their customers.
What a WONDERFUL experience from quote to cleanup. Daniel listened to our needs and was transparent with information so we could make an informed decision. Install was a breeze with Jose and Roberto... so professional, polite, and hard working. I have never had a HVAC install be so quiet. Everything was…
We needed to replace our two units that had the old Freon that isn't available anymore - Reliance did an excellent job and I highly recommend them. I asked several friends on social media and elsewhere who they recommended because I knew this was going to be expensive and I don't have the time to be involved with…
Very reliable company.Very pleased with the service. Customer service , technician and installers very proffesional.
New system installed. All personnel interacted with were personable, helpful, and knowlegable. Arica, Geoffrey, Daniel, Jose and his coworker.Commitments were met, installation was quick and tidy. Pricing was competitive. Customer service is outstanding. I would highly recommend this company.
Outstanding service and attention to detail. After 24 years in the military, I have found most companies just don't do things as nicely as I would like them. Seems most want to make the big money but do not want to take the time to do things correctly. I was so pleased with the Reliance Heating and Air. Dalen…
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 287 | $37–$295 |
| A/C system maintenance | 104 | $51–$415 |
| HVAC system repair | 96 | $192–$918 |
| A/C system repair | 70 | $209–$786 |
| Install AC | 51 | $1.5k–$3.2k |
| Installation | 47 | $1.2k–$2.8k |
| Heating system maintenance | 41 | $37–$239 |
| Install thermostat | 35 | $57–$590 |
