How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREReliance Heating & Air Conditioning
Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 5.0★ from 1,026 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Reliance Heating & Air Conditioning for 8 kinds of job.
Reliance Heating & Air Conditioning for heating system repair
Clear ✕All 13 Google reviews tagged “Heating system repair”
Azel did a great job as always!
We’ve been using Reliance for over 25 years. They are honest and reliable. We got ripped off by another AC company in the past and reliance has been honest and hasn’t ever fixed something that didn’t need to be fixed. Very honest. Update: 5/2026 Again, BEST ac company in the Phoenix area!!! Honest, integrity,…
Azel and Dylan arrived early in the appointment window and we discussed the issue we were having. They diagnosed the problem. They found that a part that had been installed just last week failed and replaced it quickly. Up and running again. Thanks
Azel came out and checked my thermostat. The furnace would not turn off at the set temp. and kept heating. He came within about an hour of my call to the office. He gave me some options. We are trying the most reasonably priced one, which basically involved redoing the wiring connection from the Carrier…
The service tech was friendly.....service was done efficiently and clean. I would recommend the company.
Raul was fantastic. He explained everything easily and mentioned a couple things that should be replaced before more expensive repairs would be required. Pictures of all the repairs were included with the invoice. We also signed up for the Platinum Peace of Mind Agreement for future safety and repair inspections. Very happy with Reliance! Thank you!
Updated 1-18-23. I continue to use Reliance air and continue to recommend them to anyone I know. You won’t be disappointed. Honest and trustworthy as well as professionals who are reliable. Thank you always. Reliance air has been the company I go to for all of my HVAC needs. I first met Dalen about 6 years ago.…
Heating unit failed, but Reliance swiftly and cheerfully repaired under warranty. Fast and efficient, all Covid protocols were followed.
We have used Reliance Heating & Air for at least 10 years. They are professional, competative and thorough. We recently had our A/C go out during the hottest part of this summer (2021) and they quickly helped to replace our A/C and get us back up and running. The process was explained clearly, they showed up when…
My furnace is now working properly, following the repair.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 287 | $37–$295 |
| A/C system maintenance | 104 | $51–$415 |
| HVAC system repair | 96 | $192–$918 |
| A/C system repair | 70 | $209–$786 |
| Install AC | 51 | $1.5k–$3.2k |
| Installation | 47 | $1.2k–$2.8k |
| Heating system maintenance | 41 | $37–$239 |
| Install thermostat | 35 | $57–$590 |
