How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%65+22.8Reliability 15%63+9.5Craft & service 20%61+12.2Value 10%45+4.5Momentum 8%74+5.9Track record 7%86+6Accountability 5%69+3.5Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCOREReliance Heating & Air Conditioning
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 1,026 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: value.
Reviews for your job
Customers hired Reliance Heating & Air Conditioning for 8 kinds of job.
Reliance Heating & Air Conditioning for installation
Clear ✕All 47 Google reviews tagged “Installation” · showing 20
Always great service and clear explanations! Used Reliance for years and appreciate their attention to detail and great customer service - from making the appointment thru service and afterwards! Great service from Raul today!
A positive experience when purchasing a new RUDD variable speed HVAC unit from Reliance. Daniel spent a significant amount of time at my home making sure the unit purchased was sufficient to cool my home. He performed multiple calculations and measurements (the other companies did not do this). Prior to the…
Great service, very professional, expedited response! Overall, an excellent company to work with! Very recommended!
Outstanding Experience with Reliance Heating & Air Conditioning From the initial estimate to final install, Reliance was outstanding. The estimator provided a very competitive price and clearly explained our options without any pressure. I need to also recognize the two HVAC installers who handled our AC…
Reliance have been our a/c guys for 6 years now. They have replaced a whole house system during COVID and this week a Split A/C System in our garage. I can’t recommend them enough. Reliable, professional and conciseness! Would not trust any other company in the valley
Workers were very kind and patient. Answered any questions I had, and thoroughly showed me how to work the AC and what to do in case of certain problems. They didn’t mind either that I had dogs and cats in the house, not even when they barked. Didn’t leave a mess or anything. Excellent service. Would definitely…
We’ve been using Reliance for over 25 years. They are honest and reliable. We got ripped off by another AC company in the past and reliance has been honest and hasn’t ever fixed something that didn’t need to be fixed. Very honest. Update: 5/2026 Again, BEST ac company in the Phoenix area!!! Honest, integrity,…
Reliance provides us with excellent service and maintenance. Dylan was informative, thorough and professional in every way.
Dylan is very personable and professional.
They have been great doing the regular maintenance and helping set up a better ductwork system. Thanks for the great work!
The whole Reliance team was great to work with from start to finish. Daniel the estimator was knowledgeable, informed us about the various options and gave us a good deal on a heat pump. He was responsive and involved from start to finish and followed up after the install. Mercedes in the office was professional,…
We recently had a full replacement AC system installed, and the experience was outstanding. Kevin and Elisio were true professionals—efficient, skilled, respectful of our home, and meticulous in their work. Project leader Daniel coordinated everything flawlessly with clear communication and expertise. The team…
Reliance came out the day I called to give me a second opinion on whether I needed to replace a 22 year old 5 ton A/C system at my home. I needed a new unit. The Installation was done 2 days later by experienced techs. Daniel and Dylan were very proficient and courteous. Pricing was reasonable. Work was impeccable.…
We used Reliance AC to replace our 20-year-old unit in July 2023, and it’s been nothing but problems since. We thought we did our due diligence when we decided to use them after our AC broke during the hottest week of summer considering they were a reputable company. It took them 5 days to schedule the install…
I had a new AC Unit installed today. Service was exceptional. They were on time, polite, and introduced themselves. They gave me instructions on new thermostat. The process went extremely well! I highly recommend this business.
I have been using Reliance Heating and Air Conditioning for a few years now. Extremely pleased, always have the same technician Brayden, which is reassuring and he is amazing!
I’ve always enjoyed working with Reliance. They are very professional, courteous and knowledgeable. I highly recommend them for heating and cooling needs.
UPDATE 🤗 Reliance continues to offer the most outstanding service which is worthy of recognition. Having employees that are qualified and reliable is important. Having employees that are also kind and personable is an added bonus that adds trust and confidence. This week we had Tristan come out to do the routine…
They were very professional and performed the repairs promptly.
Reliance is an awesome company with excellent employees. I have been VERY pleased with their service & suggestions. I highly recommend them for all your HVAC system needs.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 287 | $37–$292 |
| A/C system maintenance | 104 | $54–$441 |
| HVAC system repair | 96 | $192–$955 |
| A/C system repair | 70 | $209–$880 |
| Install AC | 51 | $1.5k–$3.2k |
| Installation | 47 | $1.1k–$2.8k |
| Heating system maintenance | 41 | $54–$292 |
| Install thermostat | 35 | — |
