Lyla Zakaria
Review from Google · view on Googlehad the best experience with alex!
Response from the owner · 3 hours ago
Hi, Lyla. We appreciate the rating, and are glad we could provide you with a positive experience!
Removery Tattoo Removal & Fading
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%95+26.8Replies to reviews 8%56+4.6Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 25 tattoo removal servicesPosition by Experts Score among all companies we track in this category. · better than 54%
5.0 ★★★★★ 450 Google reviews · 23 photos
98%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
73%reviews answered by the owner
Oct 2026latest review
Removery Tattoo Removal & Fading at a glance
Google reviewers rate Removery Tattoo Removal & Fading five stars based on 450 reviews, with the owner responding to 73% of them. Customers frequently praise the facility's cleanliness, professional staff, and thorough communication regarding the removal process and costs. Many note that technicians are patient and accommodating, helping clients feel comfortable during sessions for tattoos and permanent makeup. One criticism involves a dispute over a promised free session after unsatisfactory results, while another mentions the expense being higher than expected.
- Google rating: 5.0 out of 5 from 450 reviews (98% five-star).
- Reviews on this page: 450 Google reviews (393 with written comments, 13 with photos).
- Owner responses: the business replied to 73% of reviews.
- Most recent review: October 27, 2026.
- Service: Tattoo Removal Service serving Langhorne, Pennsylvania.
Data from Google, last updated October 28, 2026.
Score profile vs other tattoo removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Removery Tattoo Removal & Fading: 95/100 on this factor. Category median: 95.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Removery Tattoo Removal & Fading: 95/100 on this factor. Category median: 92.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Removery Tattoo Removal & Fading: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Removery Tattoo Removal & Fading: 56/100 on this factor. Category median: 70.C
56
Bar = this company · dark tick = category median.
Star ratings
450 Google reviews we collected
- 5 stars44398%
- 4 stars31%
- 3 stars10%
- 2 stars00%
- 1 star31%
Praise vs complaints
Phrases our text analysis found in 393 written reviews
- Praise72399%
- Complaints101%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude25134%
- Would recommend13919%
- Quality & results11516%
- Communication9914%
- Speed & response7410%
- Honesty & trust324%
- Price & value233%
What customers talk about
We read 393 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Rob is very knowledgeable and gives great advice and Donna is king, caring and on the ball.”
“I highly recommend this business for anyone interested in getting any ink removed, especially Veterans, Active Duty or getting ready to enlist!”
“Would not recommend”
“She did a fantastic job - completely exceeding my expectations.”
“I have tried removal before on a different tattoo and it was a horrible experience all around but here it is quick easy, not pain free (probably never…”
“They are professional, knowledgeable, and take the time to explain the tattoo removal process and what to expect at each appointment.”
“He was able to get me started on my first session with Alex the same day.”
“They made me feel comfortable out the gate, very honest about the process.”
“They explained everything clearly, answered any questions, and went the extra mile to give a very fair and reasonable price.”
People customers mention
- Donna 113 reviews
- Rob 61 reviews
- Sarah 51 reviews
- Newtown 45 reviews
- Robert 24 reviews
- Alex 18 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Removery Tattoo Removal & Fading for 3 kinds of job. Pick one to see what they paid and said.
Recent reviews
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Excellent experience with real professionals! Rob and Donna are outstanding at what they do. Rob is very knowledgeable and gives great advice and Donna is king, caring and on the ball. I highly recommend this business for anyone interested in getting any ink removed, especially Veterans, Active Duty or getting ready to enlist!
Starski5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
They simply are the best :33 this is after five sessions on a tattoo I had just gotten months prior and hated lol
joshua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Rob and Alex were great, very personable. They made me feel comfortable out the gate, very honest about the process. Very patients and very kind to my Fiance as well. I highly recommend their services 10 out of 10 !!
connor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
First time getting a tattoo removed. They make it an easy process help you out with whatever you need. Great people!
AprilLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I’ve had such a great experience with The Removery! From the moment I walked in, the staff made me feel comfortable, welcomed, and completely at ease. They are professional, knowledgeable, and take the time to explain the tattoo removal process and what to expect at each appointment. Alex did a wonderful job. I’m…
CamaëlLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Absolutely wonderful Rob and Donna were so amazing and explained everything throughly and Donna made me feel so comfortable.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Laser tattoo removal | 66 | — |
| Tattoo fading | 11 | — |
| Permanent makeup removal | 2 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 450 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
James Lampe9 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent experience with real professionals! Rob and Donna are outstanding at what they do. Rob is very knowledgeable and gives great advice and Donna is king, caring and on the ball. I highly recommend this business for anyone interested in getting any ink removed, especially Veterans, Active Duty or getting ready to enlist!
Response from the owner · Edited a week ago
Hi, James. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Starski Wars5 reviewsTotal number of Google reviews Starski has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey simply are the best :33 this is after five sessions on a tattoo I had just gotten months prior and hated lol
Response from the owner · Edited a week ago
Hi, Starski. Your feedback is highly appreciated. Thank you so much for the review!
joshua1 reviewTotal number of Google reviews joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRob and Alex were great, very personable. They made me feel comfortable out the gate, very honest about the process. Very patients and very kind to my Fiance as well. I highly recommend their services 10 out of 10 !!
Response from the owner · 2 weeks ago
Hi, Joshua. We appreciate the rating, and are glad we could provide you with a positive experience!
Kate6 reviewsTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have permanent make-up on my brows. My consultation was very informative and, honestly, it scared me. They very much prepared me for the best and the worst, which allowed me to make an inform decision. A few weeks later I had my tattoo removal (24 hours ago) and I was extremely nervous. However the laser tech was extremely patient with me and paused to allow me to go at my own pace. She did a test spot and the ink turned yellow aka my worst nightmare. She was very comforting, allowing me plenty of time to get comfortable and decide whether to proceed (we did). She did a fantastic job - completely exceeding my expectations. I was told the healing process would take a few weeks and the yellow color might fade into a pale yellow or a light brown, but honestly the tattoo looks like it is nearly gone. My brow hair got fairly lighter but that will grow back. Absolutely do it! Highly recommend! The first photo is with the PMU on my brows (before the removal). The second photo is immediately after. The third photo is about late afternoon. The fourth photo was a little under 24 hours later when I first woke up this morning. The last photo is right now as I am writing this review.
Response from the owner · 3 weeks ago
Hi, Kate. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
connor devine2 reviewsTotal number of Google reviews connor has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFirst time getting a tattoo removed. They make it an easy process help you out with whatever you need. Great people!
Response from the owner · 3 weeks ago
Hi, Connor. Thank you so much for rating your experience with us so highly!
April KoenigLocal Guide · 44 reviewsTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’ve had such a great experience with The Removery! From the moment I walked in, the staff made me feel comfortable, welcomed, and completely at ease. They are professional, knowledgeable, and take the time to explain the tattoo removal process and what to expect at each appointment. Alex did a wonderful job. I’m very happy with my experience and the progress I’m seeing so far. If you’re considering tattoo removal, I would absolutely recommend The Removery!
Response from the owner · 4 weeks ago
Hi, April. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
CamaëlLocal Guide · 11 reviewsTotal number of Google reviews Camaël has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbsolutely wonderful Rob and Donna were so amazing and explained everything throughly and Donna made me feel so comfortable.
Response from the owner · a month ago
Hi, Camaël. Your feedback is highly appreciated. Thank you so much for the review!
coach Kay2 reviewsTotal number of Google reviews coach has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleToday I went in for my follow up appointment several months after having several sessions to remove a botched microblading job, and I can’t thank this place enough! From the very beginning, they have always shown such care and professionalism. The establishment is extremely clean and beautiful I literally feel like I’m walking into a spa every time I come in💗 Today was my final session, and I am SO happy with my results. My original microblading was extremely dark, so I never imagined they would be able to get all of the pigment out but they did! What makes me even more grateful is that I have extremely sensitive skin and I scar and keloid very easily. I was definitely nervous about how my skin would respond, especially because I wasn’t familiar with the removal process. They took such great care of my skin throughout every session, and I am amazed by the results. I have no scarring and no hyperpigmentation just clean, beautiful results. They guided me through the entire process and explained what to expect along the way. It was clear that they really understand the science behind pigment removal and how different skin types can react, including the risk of hyperpigmentation. Having a botched microblading job is not an enjoyable experience, especially when it’s on your face and something you see every day. I’m so grateful I found this place because I’m finally back to my natural eyebrows back !!!!! I am extremely pleased with my results and so grateful for the care, patience, knowledge, and attention they gave me throughout this entire process. If you’re dealing with unwanted or botched microblading, I highly recommend them. They truly know what they’re doing, and I couldn’t be happier with my results. Five stars all the way! ⭐️⭐️⭐️⭐️⭐️ I truly can’t thank them enough!
Jose FriasLocal Guide · 33 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional place. Went there for a consultation and left with a lot of knowledge.
Response from the owner · a month ago
Hi, Jose. We appreciate the rating, and are glad we could provide you with a positive experience!
Business details
- Address: 2136 S Eagle Rd, Newtown, PA 18940
- Phone: (203) 590-9293
- Website: removery.com
- Service area: Langhorne, PA