Experts Reviews · Company report
Renew Head Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%11+0.8Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Renew Head Spa

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 64 spas · 4.9★ from 393 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Renew Head Spa is better than 95% of spas.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Renew Head Spa is better than 96% of spas.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Renew Head Spa is better than —% of spas.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Renew Head Spa is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Renew Head Spa is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Renew Head Spa is better than 11% of spas.F
11

Reviews for your job

Customers hired Renew Head Spa for 5 kinds of job.

Renew Head Spa for facial

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Facial”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Facial”

IreneLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a wonderful head spa experience with Nur! I did the Rejuvenate package and enjoyed the scalp treatment, facial, and massage. The atmosphere was relaxing and the amenities were high quality. Glad there's finally a head spa in Philly. I'll be back! And I definitely recommend coming during the week if possible.

Great priceSpa packagesFacialMassage
Jessi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I went to Renew for the headspa and a facial massage. I had Betty and she was great. The spa is clean, quiet, and calm. I was greeted kindly by the reception. Betty was warm and courteous and provided a very relaxing experience. After my service she gave some tea and treats. I plan to return again!

FacialService not listed
Helen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had the head to toe massage and scalp treatment, with a mini facial, from Betty. I was very sweetly upgraded to a senior therapist when I arrived, and Betty was just amazing. Calm, soothing, and strong hands - she adjusted an increase in pressure when I asked and was attentive and firm throughout. It was two hours…

Reasonable priceSpa packagesFacialMassage
Lauren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

What an incredible, luxurious experience! Vera was absolutely fantastic!! Every part of my body feels amazing and my hair is so soft after the treatments. Make it a girls day and treat yourself, you’ll thank me later!!!!

Spa packagesFacialMassage therapy
Kailey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Vera was great! She knew exactly what I needed. I was very comfortable with her.

Great priceFacialMassage
Theo10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The experience at Renew was great, Nur was very kind and I had a wonderful time.

Reasonable priceSpa packagesFacial
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had an amazing experience at Renew Head Spa in Philadelphia, thanks to my therapist Nur. She started with a thorough scalp consultation and analysis, showing me exactly what buildup and debris needed to be cleansed, which I really appreciated. From there, the treatment was incredible. She used a refreshing…

Reasonable priceSpa packagesFacialMassage therapy
FranccescaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My group of 7 and I went here for facials on my birthday! We absolutely loved our experience. It was exactly what we needed before our night festivities! My girlfriends even said it was the best facial she’s had in a long time. 10/10 recommend and will be going back!

Customer photo from Franccesca's review
Great priceSpa partiesFacialMassage
Roopa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We came to Renew Head Spa to celebrate our friends birthday with facials and foot massages! The ambiance was so calming and the staff really took great care of us here. Such a lovely experience.

Reasonable priceSpa partiesFacialMassage
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great experience and wonderful massage!!

Reasonable priceFacialMassage
cybele5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I literally wish I could give renew head spa 1000 star review. I had such an excellent birthday spa day here and will be coming back as soon as I can. I saw Intan here and she was AMAZING. she clearly cares so much about her work and I could feel the sincerity and genuine warmth in every minute of my massage(s). She…

Spa packagesFacialMassage therapy
AnthonyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This place is amazing staff was great and treatment was knowledgeable and amazing!! Betty was the best of the best ask for her!!!!

Great priceSpa packagesFacialMassage therapy
Elaina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I got the facial massage with Alexis and it was so relaxing and my skin was glowing afterwards! Will definitely be back!

Reasonable priceSpa packagesFacialMassage therapy
Natanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I just had an absolutely amazing experience with Nur. She was very attentive to detail throughout my head massage and facial. I highly recommend her services and Renew Head Spa.

Great priceFacialMassage
Nicky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Aweome Services here. My Therapist was excellent Nur.

FacialMassage
Alexandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This experience was even better than I imagined it would be. I was so relaxed and my scalp looked brand new.

Reasonable priceSpa packagesFacial
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great experience! Sophia was wonderful. I will definitely be coming back!

Great priceFacialMassage therapy
Emily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Incredible!

Great priceFacialMassage therapy
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

Great facial and head and neck massage

Reasonable priceFacialMassage
ErikaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Took my sister and friend here for her birthday and it was a 10/10 experience. Very relaxing and thorough.

Great priceSpa partiesFacial
JessicaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Went with a friend here! It was exceptional!!!! It was a head and hair massage that was never ending! It was amazing!!!!! Will definitely come again!!! Highly recommend!!!!!! Thank you!!!!!

Great priceSpa packagesFacialMassage therapy
Tasha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I love Everything, staff was so nice and great , I’m definitely coming back. ☺️

Great priceSpa packagesFacial
Audrey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Incredible experience. Very clean, relaxing, special touch with tea and mint/chocolate at the end. Was all perfect!

Great priceSpa packagesFacial
Tamta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent service and a very pleasant environment, I recommend Betty based on personal experience, she has golden hands ❤️

Reasonable priceSpa packagesFacialMassage therapy
BrianaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Betty was amazing!! So thorough - great experience. Relaxing and hair is feeling brand new!

Great priceSpa packagesFacialMassage therapy
IdaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My Bestie and I wanted to try this new head spa .. She was treated by Alexis and I had Loni ..omg this was an amazing experience.!!! I can’t even describe how good this was!! You have to experience this!!! The facial… the head spa … the jasmine tea decaf of course!! And hersheys chocolates!!!!! My kryptonite!! we are definitely coming back here!!

Not sureFacialMassageService not listed
Cheryl9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was amazing,the ladies were wonderful I would definitely recommend

Spa packagesFacial
JoieLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Went to the Renew Head Spa yesterday for a birthday gift from my husband. It was very relaxing and clean. I had 2 hours that included a full body, facial, scalp analysis and treatment. Jessica was the massage therapist that worked with me. She was very kind and friendly; great customer service and superb treatment.…

FacialService not listed
Billy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Great priceSpa packagesFacialMassage therapy

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 49%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Spa packages108—
Massage59—
Massage therapy55—
Facial29—
Spa parties8—

Compare with