Experts Reviews · Company report
Renew Head Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%11+0.8Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Renew Head Spa

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 64 spas · 4.9★ from 393 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Renew Head Spa is better than 95% of spas.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Renew Head Spa is better than 96% of spas.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Renew Head Spa is better than —% of spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Renew Head Spa is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Renew Head Spa is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Renew Head Spa is better than 11% of spas.F
11

Reviews for your job

Customers hired Renew Head Spa for 5 kinds of job.

Renew Head Spa for massage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Massage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 59 Google reviews tagged “Massage” · showing 20

SandyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Holy crap, what have I been doing with my life the past two years that I walked passed this place but never knew this was a head massage place!? I felt like a million bucks after and WOW my hair turned out gorgeous after the massage. Thank you!

Great priceMassage therapyMassage
Maddie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is becoming my yearly birthday present to myself, and it’s the best way to treat yourself!! The facility is very nice, well kept, and I felt like I had good privacy during my session. All staff members are so sweet and kind. I got the Head to Toe massage and head spa experience, and was taken care of by Intan.…

Reasonable priceMassage
Michala2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have come to renew head spa 3 times now - twice for a head spa with Ratna and today for a full body massage with Vera. Each time has been spectacular! I’ve never had a better massage than each time at Renew. At the end of the treatment they give you chocolates and tea. It’s the perfect sweet treat to end your session. 5/5 stars

Great priceMassage therapyMassage
AshleyLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

AMAZING!!!! I had scalp massage and the reflexology massage!! i had Intan Jaya!!! She was AWESOME!!!

Massage therapyMassage
Hue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Went here with my daughter and it was such a relaxing time! Hair feels much better and massage was fantastic.

Reasonable priceMassage
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My second time visiting Renew Head Spa and it’s always such a relaxing time! The head scratches, scalp massage, and treatments have me feeling so relaxed. They even massage your shoulders and arms while they treat your hair. My hair and scalp always feels incredible after. Would definitely recommend!

Reasonable priceMassage
IreneLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a wonderful head spa experience with Nur! I did the Rejuvenate package and enjoyed the scalp treatment, facial, and massage. The atmosphere was relaxing and the amenities were high quality. Glad there's finally a head spa in Philly. I'll be back! And I definitely recommend coming during the week if possible.

Great priceSpa packagesFacialMassage
Shay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I absolutely enjoyed my experience at Renew in Philly. I appreciate being accommodated same-day for the Head to Toe appointment. My therapist Vera was a pleasure, she had great pressure during the body massage and was very gentle with my hair. I look forward to coming back and bringing a friend to enjoy the services Renew offers!

Great priceMassage
Alexandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

As someone who appreciates a good pampering, this is on my list of places to go OFTEN. This isn’t a poser head spa. It’s the real deal. They give you all the frills of a spa experience. I’m the kind of person that will get a pedicure just to get a foot rub. You walk into this place feeling like a dirty muskrat and…

Great priceMassage
JessieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wow! Just go! I feel so- taken care of and held- if that makes sense. I needed that. I got the rejuvenate package with Betty and I had no clue what I signed up for I am buzzing. Head/scalp care, face massage and moisturizer… décolleté massage along with my arms and hands. Everything finished with a leg and foot massage. I feel amazing.

Reasonable priceMassage therapyMassage
Helen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had the head to toe massage and scalp treatment, with a mini facial, from Betty. I was very sweetly upgraded to a senior therapist when I arrived, and Betty was just amazing. Calm, soothing, and strong hands - she adjusted an increase in pressure when I asked and was attentive and firm throughout. It was two hours…

Reasonable priceSpa packagesFacialMassage
Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Highly recommend

Great priceSpa packagesMassage therapyMassage
Kailey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Vera was great! She knew exactly what I needed. I was very comfortable with her.

Great priceFacialMassage
MeganLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was exactly what I was hoping and dreaming it would be! Ester was awesome. Incredibly relaxing while incredibly thorough; my scalp is dry and can be sensitive, and the products/tools/techniques they used felt amazing and super cleansing while not irritating my skin. I added a leg/foot massage and highly…

Great priceSpa packagesMassage
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Betty did an amazing job. Super detailed and took her time. Will definitely be coming back!

Great priceSpa packagesMassage
Tiffany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Came here out of the blue they were extremely kind & super sweet! Nur was absolutely amazing with my head to toe treatment I got! Very nice clean and friendly

Spa packagesMassage therapyMassage
IK2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Betty gave a phenomenal massage, it felt healing and satisfying and relaxed. She did an exceptional massage on me, and my body feels whole after her massage! She is an exceptional massage therapist, and I really enjoyed her services and healing work

Great priceMassage therapyMassage
April2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Renew spa is the most incredible place to relax ! When you walk in smells amazing . The staff is soo nice every time I go . My favorite technicians are Nur and Lonny . The whole experience is just heaven ! My favorite thing to get is the head spa with the lower leg and foot massage ! I love to go after a long day of work .

Great priceMassage
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had an amazing experience at Renew Head Spa! Nur was absolutely awesome so professional, kind, and attentive throughout the entire appointment. The treatment was incredibly relaxing, and Nur made sure I was comfortable the whole time. I left feeling refreshed, rejuvenated, and already looking forward to my next…

Great priceSpa packagesMassage
Tom8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They were friendly and calming . I was able to get an appointment right away and they were so gentle. I had such a nice massage and my hair looked and felt sooo healthy afterwards. Thanks for making my week and giving me the self care I needed ❤️.

Reasonable priceMassage

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 49%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Spa packages108—
Massage59—
Massage therapy55—
Facial29—
Spa parties8—

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