Experts Reviews · Company report
Renew Head Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%11+0.8Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Renew Head Spa

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 64 spas · 4.9★ from 393 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Renew Head Spa is better than 95% of spas.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Renew Head Spa is better than 96% of spas.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Renew Head Spa is better than —% of spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Renew Head Spa is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Renew Head Spa is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Renew Head Spa is better than 11% of spas.F
11

Reviews for your job

Customers hired Renew Head Spa for 5 kinds of job.

Renew Head Spa for massage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Massage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 59 Google reviews tagged “Massage” · showing 40

SandyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Holy crap, what have I been doing with my life the past two years that I walked passed this place but never knew this was a head massage place!? I felt like a million bucks after and WOW my hair turned out gorgeous after the massage. Thank you!

Great priceMassage therapyMassage
Maddie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is becoming my yearly birthday present to myself, and it’s the best way to treat yourself!! The facility is very nice, well kept, and I felt like I had good privacy during my session. All staff members are so sweet and kind. I got the Head to Toe massage and head spa experience, and was taken care of by Intan.…

Reasonable priceMassage
Michala2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have come to renew head spa 3 times now - twice for a head spa with Ratna and today for a full body massage with Vera. Each time has been spectacular! I’ve never had a better massage than each time at Renew. At the end of the treatment they give you chocolates and tea. It’s the perfect sweet treat to end your session. 5/5 stars

Great priceMassage therapyMassage
AshleyLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

AMAZING!!!! I had scalp massage and the reflexology massage!! i had Intan Jaya!!! She was AWESOME!!!

Massage therapyMassage
Hue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Went here with my daughter and it was such a relaxing time! Hair feels much better and massage was fantastic.

Reasonable priceMassage
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My second time visiting Renew Head Spa and it’s always such a relaxing time! The head scratches, scalp massage, and treatments have me feeling so relaxed. They even massage your shoulders and arms while they treat your hair. My hair and scalp always feels incredible after. Would definitely recommend!

Reasonable priceMassage
IreneLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a wonderful head spa experience with Nur! I did the Rejuvenate package and enjoyed the scalp treatment, facial, and massage. The atmosphere was relaxing and the amenities were high quality. Glad there's finally a head spa in Philly. I'll be back! And I definitely recommend coming during the week if possible.

Great priceSpa packagesFacialMassage
Shay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I absolutely enjoyed my experience at Renew in Philly. I appreciate being accommodated same-day for the Head to Toe appointment. My therapist Vera was a pleasure, she had great pressure during the body massage and was very gentle with my hair. I look forward to coming back and bringing a friend to enjoy the services Renew offers!

Great priceMassage
Alexandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

As someone who appreciates a good pampering, this is on my list of places to go OFTEN. This isn’t a poser head spa. It’s the real deal. They give you all the frills of a spa experience. I’m the kind of person that will get a pedicure just to get a foot rub. You walk into this place feeling like a dirty muskrat and…

Great priceMassage
JessieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wow! Just go! I feel so- taken care of and held- if that makes sense. I needed that. I got the rejuvenate package with Betty and I had no clue what I signed up for I am buzzing. Head/scalp care, face massage and moisturizer… décolleté massage along with my arms and hands. Everything finished with a leg and foot massage. I feel amazing.

Reasonable priceMassage therapyMassage
Helen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had the head to toe massage and scalp treatment, with a mini facial, from Betty. I was very sweetly upgraded to a senior therapist when I arrived, and Betty was just amazing. Calm, soothing, and strong hands - she adjusted an increase in pressure when I asked and was attentive and firm throughout. It was two hours…

Reasonable priceSpa packagesFacialMassage
Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Highly recommend

Great priceSpa packagesMassage therapyMassage
Kailey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Vera was great! She knew exactly what I needed. I was very comfortable with her.

Great priceFacialMassage
MeganLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was exactly what I was hoping and dreaming it would be! Ester was awesome. Incredibly relaxing while incredibly thorough; my scalp is dry and can be sensitive, and the products/tools/techniques they used felt amazing and super cleansing while not irritating my skin. I added a leg/foot massage and highly…

Great priceSpa packagesMassage
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Betty did an amazing job. Super detailed and took her time. Will definitely be coming back!

Great priceSpa packagesMassage
Tiffany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Came here out of the blue they were extremely kind & super sweet! Nur was absolutely amazing with my head to toe treatment I got! Very nice clean and friendly

Spa packagesMassage therapyMassage
IK2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Betty gave a phenomenal massage, it felt healing and satisfying and relaxed. She did an exceptional massage on me, and my body feels whole after her massage! She is an exceptional massage therapist, and I really enjoyed her services and healing work

Great priceMassage therapyMassage
April2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Renew spa is the most incredible place to relax ! When you walk in smells amazing . The staff is soo nice every time I go . My favorite technicians are Nur and Lonny . The whole experience is just heaven ! My favorite thing to get is the head spa with the lower leg and foot massage ! I love to go after a long day of work .

Great priceMassage
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had an amazing experience at Renew Head Spa! Nur was absolutely awesome so professional, kind, and attentive throughout the entire appointment. The treatment was incredibly relaxing, and Nur made sure I was comfortable the whole time. I left feeling refreshed, rejuvenated, and already looking forward to my next…

Great priceSpa packagesMassage
Tom8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They were friendly and calming . I was able to get an appointment right away and they were so gentle. I had such a nice massage and my hair looked and felt sooo healthy afterwards. Thanks for making my week and giving me the self care I needed ❤️.

Reasonable priceMassage
ardath2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Vera did a wonderful job with my hair and also the arm and leg massage was incredible! This is a great way to treat yourself.

Reasonable priceMassage
Madeline5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Lonny gave me the most incredible massage and was so kind! I highly recommend and will be back again!

Great priceMassage
Sotheary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Vera & Intan did a wonderful job giving us a massage. Very nice experience. Would come again.

Reasonable priceMassage
Anjelica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Lonny was my therapist and she was wonderful! So thorough and good service. Massage was really good for those who want a decent massage. I would recommend to come back ! Spa is super clean.

Customer photo from Anjelica's review
Great priceSpa packagesMassage therapyMassage
FranccescaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My group of 7 and I went here for facials on my birthday! We absolutely loved our experience. It was exactly what we needed before our night festivities! My girlfriends even said it was the best facial she’s had in a long time. 10/10 recommend and will be going back!

Customer photo from Franccesca's review
Great priceSpa partiesFacialMassage
Roopa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We came to Renew Head Spa to celebrate our friends birthday with facials and foot massages! The ambiance was so calming and the staff really took great care of us here. Such a lovely experience.

Reasonable priceSpa partiesFacialMassage
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great experience and wonderful massage!!

Reasonable priceFacialMassage
Shannon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Alexis was amazing!!- she was sweet and attentive, especially in making sure I was relaxed!! The scalp massage was much needed and she definitely made it the best!!

Reasonable priceMassage
AnthonyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This place is amazing staff was great and treatment was knowledgeable and amazing!! Betty was the best of the best ask for her!!!!

Great priceSpa packagesFacialMassage therapy
Elaina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I got the facial massage with Alexis and it was so relaxing and my skin was glowing afterwards! Will definitely be back!

Reasonable priceSpa packagesFacialMassage therapy
EricaLocal Guide · 149 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This was informative and relaxing. The calming music, the massage on my head, arms, and legs bravo! I will be back.

Great priceSpa packagesMassage
Natanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I just had an absolutely amazing experience with Nur. She was very attentive to detail throughout my head massage and facial. I highly recommend her services and Renew Head Spa.

Great priceFacialMassage
Kristin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Wow! This place gets better and better each time I visit. This was my 5th time at Renew, and I can’t recommend this place anymore! This visit Betty did my services and she was OUTSTANDING!! I don’t think I have ever felt so relaxed in my life! It’s so nice to be able to come and turn my brain off for a little.…

Great priceSpa packagesMassage therapyMassage
patrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

As a guy I thought it would be weird to get a head massage but this was easily the most comfortable I’ve been in a long time. They were so nice!!! I had this nice older lady who made the experience even better!!

Great priceSpa packagesMassageService not listed
Holly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The massage and staff were great! I had Vera and she was amazing! Can’t wait to come back

Great priceMassage
Nicky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Aweome Services here. My Therapist was excellent Nur.

FacialMassage
Steph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Oh my goodness, writing this in my car after receiving a treat from Vera. After getting ads for Renew Head Spa on Instagram, I had to check it out, Vera took incredible care of me. I will definitely be back!

Great priceMassage
VelvetLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great touch and detail oriented service! So relaxing! Highly recommend!

Massage
CeeLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Betty provided a very relaxing service! Thank you!

Great priceMassageService not listed
tiffanyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Spent two hours with Lonny. It was amazing!!! Will be back

Reasonable priceSpa packagesSpa partiesMassage therapy

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 49%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Spa packages108—
Massage59—
Massage therapy55—
Facial29—
Spa parties8—

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