Experts Reviews · Company report
Renew Head Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%11+0.8Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Renew Head Spa

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 64 spas · 4.9★ from 393 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Renew Head Spa is better than 95% of spas.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Renew Head Spa is better than 96% of spas.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Renew Head Spa is better than —% of spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Renew Head Spa is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Renew Head Spa is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Renew Head Spa is better than 11% of spas.F
11

Reviews for your job

Customers hired Renew Head Spa for 5 kinds of job.

Renew Head Spa for massage therapy

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Massage therapy”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 55 Google reviews tagged “Massage therapy” · showing 20

SandyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Holy crap, what have I been doing with my life the past two years that I walked passed this place but never knew this was a head massage place!? I felt like a million bucks after and WOW my hair turned out gorgeous after the massage. Thank you!

Great priceMassage therapyMassage
Isabella3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It was absolutely wonderful! Lonny was my therapist and it was perfect. My mom and I came for a head to toe treatment while she was in town and it was the best relaxing day we could have had. Definitely recommend!

Great priceSpa packagesMassage therapy
Kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

10/10!!! I will be back for this amazing experience. All staff were very friendly and helpful!

Reasonable priceMassage therapy
Michala2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have come to renew head spa 3 times now - twice for a head spa with Ratna and today for a full body massage with Vera. Each time has been spectacular! I’ve never had a better massage than each time at Renew. At the end of the treatment they give you chocolates and tea. It’s the perfect sweet treat to end your session. 5/5 stars

Great priceMassage therapyMassage
AshleyLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

AMAZING!!!! I had scalp massage and the reflexology massage!! i had Intan Jaya!!! She was AWESOME!!!

Massage therapyMassage
PatriciaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I booked a two hour package for the head spa and added an additional half hour massage. The staff were all very welcoming and you could tell they were invested in making their customers feel relaxed. I appreciated the before and after scalp analysis. My scalp felt very clean and refreshed after. The massage was VERY…

Great priceSpa packagesMassage therapy
JessieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wow! Just go! I feel so- taken care of and held- if that makes sense. I needed that. I got the rejuvenate package with Betty and I had no clue what I signed up for I am buzzing. Head/scalp care, face massage and moisturizer… décolleté massage along with my arms and hands. Everything finished with a leg and foot massage. I feel amazing.

Reasonable priceMassage therapyMassage
Lauren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

What an incredible, luxurious experience! Vera was absolutely fantastic!! Every part of my body feels amazing and my hair is so soft after the treatments. Make it a girls day and treat yourself, you’ll thank me later!!!!

Spa packagesFacialMassage therapy
Sophia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

AMAZING EXPERIENCE!!! My sister and I came together, I had Jessica and my sister had Alexis. The both of them were amazing. We were warmly greeted upon arrival and the whole experience was relaxing and so elegant! We can't wait for our next appointment! I 10/10 recommend these ladies and to treat yourself to such an amazing experience.

Great priceMassage therapy
Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Highly recommend

Great priceSpa packagesMassage therapyMassage
Tiffany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Came here out of the blue they were extremely kind & super sweet! Nur was absolutely amazing with my head to toe treatment I got! Very nice clean and friendly

Spa packagesMassage therapyMassage
IK2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Betty gave a phenomenal massage, it felt healing and satisfying and relaxed. She did an exceptional massage on me, and my body feels whole after her massage! She is an exceptional massage therapist, and I really enjoyed her services and healing work

Great priceMassage therapyMassage
Aileen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everything is phenomenal! Betty did so great! I’ve been to so many spa massage i never found anything like Betty’s service! Definitely 10/10 rating if i could rate her more its beyond perfection! Definetly going back again and book with her! Go for Betty you will never disappointed

Great priceSpa packagesMassage therapy
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had an amazing experience at Renew Head Spa in Philadelphia, thanks to my therapist Nur. She started with a thorough scalp consultation and analysis, showing me exactly what buildup and debris needed to be cleansed, which I really appreciated. From there, the treatment was incredible. She used a refreshing…

Reasonable priceSpa packagesFacialMassage therapy
Katie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing experience here. Therapist Nur was so wonderful and the pressure was just right. Would recommend 10000%.

Reasonable priceMassage therapyService not listed
Anjelica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Lonny was my therapist and she was wonderful! So thorough and good service. Massage was really good for those who want a decent massage. I would recommend to come back ! Spa is super clean.

Customer photo from Anjelica's review
Great priceSpa packagesMassage therapyMassage
cybele5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I literally wish I could give renew head spa 1000 star review. I had such an excellent birthday spa day here and will be coming back as soon as I can. I saw Intan here and she was AMAZING. she clearly cares so much about her work and I could feel the sincerity and genuine warmth in every minute of my massage(s). She…

Spa packagesFacialMassage therapy
samuel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had an amazing experience at Renee Head Spa in Philly. Lonny did my treatment and really took her time you can tell she knows exactly what she’s doing. From start to finish, everything felt super relaxing and professional. The scalp treatment itself was next level. My head felt lighter, cleaner, and honestly…

Reasonable priceSpa packagesMassage therapy
AnthonyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This place is amazing staff was great and treatment was knowledgeable and amazing!! Betty was the best of the best ask for her!!!!

Great priceSpa packagesFacialMassage therapy
Elaina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I got the facial massage with Alexis and it was so relaxing and my skin was glowing afterwards! Will definitely be back!

Reasonable priceSpa packagesFacialMassage therapy

Show more massage therapy reviews (35 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 49%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Spa packages108—
Massage59—
Massage therapy55—
Facial29—
Spa parties8—

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