Experts Reviews · Company report
Renew Head Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%11+0.8Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Renew Head Spa

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 64 spas · 4.9★ from 393 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Renew Head Spa is better than 95% of spas.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Renew Head Spa is better than 96% of spas.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Renew Head Spa is better than —% of spas.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Renew Head Spa is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Renew Head Spa is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Renew Head Spa is better than 11% of spas.F
11

Reviews for your job

Customers hired Renew Head Spa for 5 kinds of job.

Renew Head Spa for spa packages

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.108
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Spa packages”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 108 Google reviews tagged “Spa packages” · showing 20

Isabella3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It was absolutely wonderful! Lonny was my therapist and it was perfect. My mom and I came for a head to toe treatment while she was in town and it was the best relaxing day we could have had. Definitely recommend!

Great priceSpa packagesMassage therapy
elysia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Renew head spa was amazing! I had Nur and she did such a good job. My scalp was so clean after, and left feeling relaxed. Will be back again!🩷

Spa packages
Laura11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing and super relaxing experience! I highly recommend Nur!

Spa packages
Emily10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Such a lovely and relaxing experience! The staff is extremely kind, calming, and accommodating. (Nur is wonderful!) The spa is so clean and has very zen vibes. Also, the jasmine tea and chocolate during the blowdry was such a nice end to the experience. Absolutely worth the money, highly recommend!

Reasonable priceSpa packages
Hana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The scalp treatment I received from Jessica was amazing. So relaxing. I will definitely be back. can’t recommend enough!

Reasonable priceSpa packages
IreneLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a wonderful head spa experience with Nur! I did the Rejuvenate package and enjoyed the scalp treatment, facial, and massage. The atmosphere was relaxing and the amenities were high quality. Glad there's finally a head spa in Philly. I'll be back! And I definitely recommend coming during the week if possible.

Great priceSpa packagesFacialMassage
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I booked a head spa experience for the first time and I would highly recommend it!!! Everyone at Renew Head Spa was so friendly and Intan did an absolute amazing job. It was extremely relaxing and she was very thorough. If I lived closer, I would come here all the time!

Great priceSpa packages
Carissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Visited Renew with two others while on vacation in Philly. Easy to schedule our group. Services were wonderful and it was very relaxing. Would definitely recommend. I had Mur and she was so sweet.

Reasonable priceSpa packagesSpa parties
Sasha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a wonderful experience at Renew Head Spa! Vera did an amazing job with my hair and left me feeling clean and relaxed! She also gave an amazing facial and massage. I will definitely be back!

Reasonable priceSpa packages
PatriciaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I booked a two hour package for the head spa and added an additional half hour massage. The staff were all very welcoming and you could tell they were invested in making their customers feel relaxed. I appreciated the before and after scalp analysis. My scalp felt very clean and refreshed after. The massage was VERY…

Great priceSpa packagesMassage therapy
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I treated myself to a massage and head spa with Nur, and it was absolutely incredible! One thing I have to say—not many people know how to properly wash my thick, curly hair, but she absolutely nailed it. I also added a blowout. Hands down one of the best experiences I've had. I left feeling so relaxed and refreshed. Highly recommend!

Customer photo from Jessica's review
Reasonable priceSpa packages
Brandon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful and relaxing! Will be back.

Reasonable priceSpa packages
Helen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had the head to toe massage and scalp treatment, with a mini facial, from Betty. I was very sweetly upgraded to a senior therapist when I arrived, and Betty was just amazing. Calm, soothing, and strong hands - she adjusted an increase in pressure when I asked and was attentive and firm throughout. It was two hours…

Reasonable priceSpa packagesFacialMassage
Lauren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

What an incredible, luxurious experience! Vera was absolutely fantastic!! Every part of my body feels amazing and my hair is so soft after the treatments. Make it a girls day and treat yourself, you’ll thank me later!!!!

Spa packagesFacialMassage therapy
JesLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

So relaxing. I had Intan today. Such an incredible experience! I’ll keep coming back. Thank you!!!

Reasonable priceSpa packages
Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Highly recommend

Great priceSpa packagesMassage therapyMassage
MeganLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was exactly what I was hoping and dreaming it would be! Ester was awesome. Incredibly relaxing while incredibly thorough; my scalp is dry and can be sensitive, and the products/tools/techniques they used felt amazing and super cleansing while not irritating my skin. I added a leg/foot massage and highly…

Great priceSpa packagesMassage
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Betty did an amazing job. Super detailed and took her time. Will definitely be coming back!

Great priceSpa packagesMassage
Tiffany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Came here out of the blue they were extremely kind & super sweet! Nur was absolutely amazing with my head to toe treatment I got! Very nice clean and friendly

Spa packagesMassage therapyMassage
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had an amazing experience at Renew Head Spa! Nur was absolutely awesome so professional, kind, and attentive throughout the entire appointment. The treatment was incredibly relaxing, and Nur made sure I was comfortable the whole time. I left feeling refreshed, rejuvenated, and already looking forward to my next…

Great priceSpa packagesMassage

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 49%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Spa packages108—
Massage59—
Massage therapy55—
Facial29—
Spa parties8—

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