Physical therapy clinic · Prichard, AL · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%98+27.7Replies to reviews 8%100+8.2Experts Score= 97Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 8 psychologistsiPosition by Experts Score among all companies we track in this category. · better than 43%
5.0★★★★★202 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the clinic five stars based on two hundred and two reviews, noting that the owner responded to every comment. Patients frequently cite the staff's friendliness, punctuality, and thorough communication regarding treatment plans for issues like back pain and hip injuries. The facility is described as having modern equipment and a welcoming atmosphere that encourages recovery. One low-star review criticized the handling of a workers' compensation report, alleging that the therapist altered documentation before providing a copy to the patient.
Google rating: 5.0 out of 5 from 202 reviews (98% five-star).
Reviews on this page: 202 Google reviews (177 with written comments, 6 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 15, 2026.
Service: Psychologist serving Prichard, Alabama.
Data from Google, last updated October 26, 2026.
Score profile vs other psychologists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
Renew PT & WellnessPsychologists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Renew PT & Wellness: 96/100 on this factor. Category median: 97.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Renew PT & Wellness: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Renew PT & Wellness: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Renew PT & Wellness: 100/100 on this factor. Category median: 61.A
100
Bar = this company · dark tick = category median.
Star ratings
202 Google reviews we collected
5.0of 5
5 stars19798%
4 stars42%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 177 written reviews
98%praise
Praise23198%
Complaints42%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10243%
Would recommend6729%
Quality & results3515%
Honesty & trust177%
Speed & response83%
Communication52%
Price & value10%
What customers talk about
We read 177 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Friendly, very knowledgeable, super helpful with questions and I am very impressed with the range of equipment they have.”
“Great friendly and knowledgeable staff, highly recommend give them a chance to correct your physical therapy needs”
“I do not recommend anybody with a workman's comp case to go here when the therapist wrote my report for my mmi he lied I ask for a copy of my report b…”
“I would select Renew PT & Wellness today because of the excellent work they do.”
“Cary is very knowledgeable and professional, and he and his team are genuinely passionate about helping people regain their full function.”
“Fast forward two months and I am back on the pickleball court and golf course.”
“Staff are top tier medical personnel and communicate well.”
“100% worth it!”
People customers mention
Cary33 reviews
Helton20 reviews
Tara15 reviews
Mobile12 reviews
Therapy11 reviews
Seth10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Jay9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I started going to Renew PT because I wanted a smaller yet well-appointed gym, and they fit the bill perfectly. An added bonus was an excellent personal trainer who got me focused on specific exercises to improve my overall strength areas I’d neglected for a while. Eventually, though, I needed some physical therapy…
Shehan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Renew Physical Therapy was recommended by my orthopedic doctor. It has been a really positive experience with their entire team. Friendly, very knowledgeable, super helpful with questions and I am very impressed with the range of equipment they have. Overall a very pleasant place to get therapy and learn the…
Nellie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I did not look forward to going through physical therapy, but this place made it fun! From the moment you walk through the doors, you'll feel welcomed. Dr. Cary is very knowledgeable and professional, and he and his team are genuinely passionate about helping people regain their full function. Highly recommend this place!
DuaneLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
The greatest place in and around mobile for physical therapy,
Great friendly and knowledgeable staff, highly recommend give them a chance to correct your physical therapy needs
tabatha3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Everyone @ Renew was so knowledgeable and friendly! Great place, great atmosphere! Would recommend this place to everyone!
Shelia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I have been to several places for physical therapy. But, I have discovered that Renew therapy Center is the best. The atmosphere there is like family and they make you feel like a part of the family. The positive attitudes of the therapist are contagious. I highly recommend it to everyone!
I started going to Renew PT because I wanted a smaller yet well-appointed gym, and they fit the bill perfectly. An added bonus was an excellent personal trainer who got me focused on specific exercises to improve my overall strength areas I’d neglected for a while. Eventually, though, I needed some physical therapy for a nagging knee injury, and having observed the PT side of the house, there was no question I wanted them to help me get me back to full strength. Their therapists are hands down the best I’ve encountered. By a long shot. They’re highly competent and very attentive. They don’t go through the motions. They’re hands on, and to a person, wonderful to work with. The entire staff is personable, welcoming, and a pleasure to be around.
I can’t recommend Renew PT highly enough. Just exceptional in every facet.
Response from the owner · a month ago
Jay, this review means so much to us! You’ve gotten to experience just about every side of Renew, so hearing this from you is a pretty great compliment. ❤️
One of the things we loved most was that after spending time in the gym and watching our therapists work, when you found yourself needing PT, there was “no question” where you wanted to go. That says a LOT to us.
Thank you for recognizing the kind of care our therapists put into what they do. “They don’t go through the motions” might be one of our favorite compliments yet, because that’s exactly who we strive to be. We want people to know they’re getting our full attention and that we genuinely care about getting them better.
We’re glad the knee is doing well, but even happier that finishing PT didn’t mean we had to get rid of you! 😂 We love that you’re still part of the crew around here. Thank you, Jay, for such an incredibly thoughtful review and for being such a great part of Renew! ❤️
Shehan Corera2 reviewsiTotal number of Google reviews Shehan has written across all businesses on Google Maps, not just this one.
Renew Physical Therapy was recommended by my orthopedic doctor. It has been a really positive experience with their entire team. Friendly, very knowledgeable, super helpful with questions and I am very impressed with the range of equipment they have. Overall a very pleasant place to get therapy and learn the required exercises, my recovery was very smooth. Highly recommended.
Response from the owner · a month ago
❤️ It has truly been such a pleasure having you at Renew, and we’re so happy to hear that your recovery went so smoothly!
Of course we love hearing that you were impressed with our facility and equipment, but hearing that you found our entire team friendly, knowledgeable and willing to answer all of your questions means even more to us. We want people to leave here understanding the why behind what they’re doing, not just with a list of exercises!
Thank you for trusting us with your recovery, Shehan, and for such a thoughtful recommendation. We’re really going to miss seeing you around here—but we’re awfully glad we got to know you along the way! ❤️
Joanna Dickey3 reviewsiTotal number of Google reviews Joanna has written across all businesses on Google Maps, not just this one.
My father needed PT after an injury, so I got busy searching the internet for the best place in town. I was relieved to see several hopeful options in the Mobile area, however, Renew had my attention! The amount of wonderful reviews spoke volumes but I especially loved the company’s mission and values (which they most certainly live up to).
💖💖💖
Walking in for the first appointment, we were delighted by a positive and welcoming atmosphere. Things got even better the instant we met dad’s PT/DPT, the amazing Seth Foshee! WOW! His knowledge, professionalism, diligence and upbeat attitude made it clear we were at the right place AND dad was in safe hands. 🙏
We looked forward to every one of dad’s sethsions ;) and his plan of care was a success! We’re actually hoping to set up more sessions in the future to keep up the progress.
The ENTIRE Renew Team is FANTASTIC!
Their guidance and expertise is everything you could hope for your (or a loved one’s) rehabilitation/wellness journey…
An absolute gift to the community ❤️.
THANK YOU SO MUCH!!!
—
Bravo, Dr. Cary, Tara and all for such an outstanding and hospitable establishment!
Another thanks to Tara AND Shay for being so accommodating.
YOU ARE THE VERY BEST, RENEW… and of course that includes sweet Gracie girl! 🐾
Miss y’all!
❤️ Mike and Joanna
Response from the owner · a month ago
Joanna (and Mike!), WOW…this one got us! ❤️ You were both such a joy to have at Renew, and we genuinely miss seeing you walk through the door!
The fact that you did your homework, read our reviews AND our mission and values before choosing us—and then felt like we actually lived up to them—is probably one of the greatest compliments you could give us. We’ve worked really hard to create a place where people feel cared for as people, not just patients, so that part really hit home.
And the “Sethsions” 😂😂😂 We may never be able to call them anything else! Seth is pretty fantastic, and watching the relationship the three of you developed while also seeing your dad make such great progress was really special.
Thank you for noticing and appreciating all the little things our team does to make Renew what it is. And thank you for including Gracie girl in the love—she would be highly offended if we left her out. 🐾😂
We absolutely loved having you both here, and we’ll be ready for more Sethsions whenever you guys are back and ready! ❤️
Love from all of us at Renew (especially Gracie!) 🐾❤️
Nellie Kloosterman1 reviewiTotal number of Google reviews Nellie has written across all businesses on Google Maps, not just this one.
I did not look forward to going through physical therapy, but this place made it fun! From the moment you walk through the doors, you'll feel welcomed. Dr. Cary is very knowledgeable and professional, and he and his team are genuinely passionate about helping people regain their full function. Highly recommend this place!
Response from the owner · a month ago
Nellie!!!!!
We consider “you made physical therapy fun” a VERY high compliment! 😂 Nobody exactly puts PT at the top of their list of fun things to do, so we love hearing that you actually enjoyed being here! Cary and our entire team truly love what they do, and we think that makes a difference in both the atmosphere and the care our patients receive. Thank you for such kind words and for recommending us—we’re so glad we got to be part of getting you back to doing what you love!
Dominic Shepard5 reviewsiTotal number of Google reviews Dominic has written across all businesses on Google Maps, not just this one.
The best physical therapy in town. The staff are so knowledgeable and kind.
Response from the owner · a month ago
Thank you so much, Dominic! Knowledgeable AND kind is exactly what we want our team to be, so this means a lot to us! Thank you for trusting us with your care and for calling us the best in town—we sure do appreciate you!
Joseph McAleer9 reviewsiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Approximately 3 months ago I started physical therapy at Renew. I had issues with 2 discs in lower back, spinal stenosis in neck & left shoulder that was replaced that needed its strength rebuilt. I was having pain in my neck & shoulder from the spinal stenosis, pain in my lower back & needed to loose 50 pounds. I could not sleep & was considering neck surgery.
I went to physical 2 times a week for 10 weeks. I am now 99% pain free, sleeping great, shoulder is much stronger & have lost 52 pounds.
I originally selected Renew PT & Wellness because it was close to my house & they also offered personal training. I would select Renew PT & Wellness today because of the excellent work they do. From the time I first walked in the door I felt welcomed to be there & an inportant client. Every person working there knew my name & was very friendly. I no longer take crestor, high blood pressure medicine, anti inflammatory pills, pain pills or turmeric.
I feel great.
THANK YALL VERY MUCH
J. Guy Mcaleer
Response from the owner · a month ago
Wow…thank you so much for taking the time to write this. ❤️ Reading stories like yours is exactly why we do what we do.
You came in with a lot stacked against you, but you put in the work every single week. We were lucky enough to be part of the journey, but those results belong to you. Fifty-two pounds, sleeping well again, feeling stronger, avoiding surgery, and getting off so many medications—that is something to celebrate!
Thank you for trusting us with your care and for becoming part of our Renew family. We promise we'll never stop cheering you on (or calling you by name when you walk through the door 😊). We can't wait to see what you accomplish next!
Richard Fordham13 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Mr. Fordham, you pretty much summed up exactly what we’re going for! 😂 Clean, friendly, and most importantly—RESULTS! Thank you for trusting us with your care and for taking the time to leave us a review. We sure appreciate you! ❤️
Duane PolizziLocal Guide · 17 reviewsiTotal number of Google reviews Duane has written across all businesses on Google Maps, not just this one.
The greatest place in and around mobile for physical therapy,
Great friendly and knowledgeable staff, highly recommend give them a chance to correct your physical therapy needs
Response from the owner · a month ago
Thank you so much! ❤️ We absolutely LOVE having you as part of our Renew family! People like you are a big part of what makes this place so special and makes coming to work every day so much fun. Thank you for trusting us, for always making us smile, and for telling others about Renew. We think you’re pretty great too! 😊
tabatha oswalt3 reviewsiTotal number of Google reviews tabatha has written across all businesses on Google Maps, not just this one.
Everyone @ Renew was so knowledgeable and friendly! Great place, great atmosphere! Would recommend this place to everyone!
Response from the owner · a month ago
Thank you so much, Tabatha! We really do have the BEST team, and we work hard to make Renew a place where people actually enjoy coming to physical therapy (as much as anyone can enjoy physical therapy 😂). Thank you for trusting us with your care and for recommending us to others. We appreciate you! ❤️
Shelia Martin2 reviewsiTotal number of Google reviews Shelia has written across all businesses on Google Maps, not just this one.
I have been to several places for physical therapy. But, I have discovered that Renew therapy Center is the best. The atmosphere there is like family and they make you feel like a part of the family. The positive attitudes of the therapist are contagious. I highly recommend it to everyone!
Response from the owner · a month ago
Mrs. Martin, thank you so much! ❤️ One of the best compliments you could give us is that Renew feels like family, because that’s exactly the kind of vibe that we want you to feel!! We truly love what we do, but even more than that, we love the people we get to do it for! Thank you for trusting us with your care and for recommending us to others. We’re so glad you’re part of our Renew family!
