Analyzing 6,871,7626.9M ReviewsFor 19,43719.4K Experts

Experts Reviews · Company report
Renewal by Andersen of Greater Los Angeles logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%67+16.2Value 14%61+8.6Replies to reviews 7%13+0.9Craft & service penalty65−3.5Momentum penalty93−0.7Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Renewal by Andersen of Greater Los Angeles

Gardena, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 37 window contractors · 4.7★ from 1,333 Google reviews

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Report card

Percentile vs other window contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Renewal by Andersen of Greater Los Angeles is better than 76% of window contractors.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Renewal by Andersen of Greater Los Angeles is better than 67% of window contractors.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Renewal by Andersen of Greater Los Angeles is better than 65% of window contractors.B
65
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Renewal by Andersen of Greater Los Angeles is better than 61% of window contractors.B
61
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Renewal by Andersen of Greater Los Angeles is better than 93% of window contractors.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Renewal by Andersen of Greater Los Angeles is better than 13% of window contractors.F
13

Reviews for your job

Customers hired Renewal by Andersen of Greater Los Angeles for 8 kinds of job.

Renewal by Andersen of Greater Los Angeles for glass installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).1.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Glass installation”

Terrence5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

First, the good news: The installation was a breeze. Now, the bad news: After installation, start praying you don't need a warranty repair. A handle snapped in half within a year of installation. In trying to get this simple item repaired I have been ignored, stonewalled, scheduled and then no-showed. For…

Glass installationWindow repair− Responsiveness− Punctuality
Trish5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

My initial experience with Renewal by Andersen was pleasant. I can only say that after your windows are installed, do no expect the same treatment. You will probably leave many voicemail messages and/or emails without any solution provided in a timely manner.

Glass installationWindow repair− Responsiveness

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 9%Reasonable 61%Overpriced 11%Not sure 18%

Jobs customers hired them for

JobReviewsCategory typical
General window replacement200—
Sliding glass door installation & replacement122—
Window installation108—
Casement window installation & replacement55—
Double pane window installation & replacement50—
General door installation47—
Window frame repair & replacement27—
Vinyl window installation & replacement23—

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