Property management company · Memphis, TN · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%88+60.9Reliability 31%74+22.8Experts Score= 84Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 41 property management companiesiPosition by Experts Score among all companies we track in this category. · better than 55%
4.9★★★★★64 Google reviews · 2 photos
98%five-star reviews
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the company 4.9 out of 5 based on 64 reviews, with the owner responding to 6% of them. Customers frequently cite smooth rental processes, timely communication, and helpful guidance for first-time renters, often praising the staff's professionalism and patience in explaining the leasing system. However, one recurring criticism involves maintenance issues, where a landlord reported that phone calls to the maintenance manager went to voicemail without being returned, despite promised callbacks.
Google rating: 4.9 out of 5 from 64 reviews (98% five-star).
Reviews on this page: 64 Google reviews (64 with written comments).
Owner responses: the business replied to 6% of reviews.
Most recent review: July 10, 2025.
Service: Property Management Company serving Memphis, Tennessee.
Data from Google, last updated October 25, 2026.
Star ratings
64 Google reviews we collected
4.9of 5
5 stars6398%
4 stars00%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 64 written reviews
100%praise
Praise32100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1856%
Quality & results413%
Speed & response39%
Communication39%
Would recommend26%
Price & value13%
Honesty & trust13%
What customers talk about
We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Sierra Miller for her never ending professionalism and dedication in making sure any and everything needed in managing my property has been completed…”
“I had such a great experience looking for a home with Sierra she was super knowledgeable and patient with me.”
“Sierra Miller helped us get into a rental quickly after a family tragedy.”
“She's very easy to work with and handled all my business, issues, and concerns, etc in a very timely manner.”
“Would recommend Renters Warehouse to family and friends.”
“She went above and beyond for me to ensure that the home that I was looking for was available and affordable to fit my finances.”
“I could trust in her and was a fast process.”
People customers mention
Sierra37 reviews
Miller8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Gary1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★
This was my first time using this company to rent my house. They email me with the problems with the home and I’ll call because I can’t always return emails. The maintenance managers phone always goes to voice mail and it says we will return your call. Haven’t had one call returned.
The gentleman they sent to…
Vicki5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Sierra Miller helped us get into a rental quickly after a family tragedy. We really appreciate her efforts.
Elizabeth2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
This is my first time renting but Sierra has been the nicest realtor. Although I did not qualify for any of the homes she had right now she took out the time to educate me on becoming a renter. I am now more confident than ever on this journey to find my first home. Hopefully she will have something for me soon…
Corey7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Very smooth process. Sierra Miller is the best. She's very easy to work with and handled all my business, issues, and concerns, etc in a very timely manner. 10 stars from me!!
Tayden2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I just like to thank Ms. Sierra Miller for her never ending professionalism and dedication in making sure any and everything needed in managing my property has been completed or in the process of being done. Thank you for making my experience with Renter’s Warehouse a positive one!!!
Keith2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Thank you for helping me and my wife Sierra. Would recommend Renters Warehouse to family and friends.
This was my first time using this company to rent my house. They email me with the problems with the home and I’ll call because I can’t always return emails. The maintenance managers phone always goes to voice mail and it says we will return your call. Haven’t had one call returned.
The gentleman they sent to inspect the house said they the house looked brand new and there shouldn’t be any issues. Well we had issues. Made numerous attempts to help correct the issues. But it seems that all the do is not respond to my voice mails and not respond to the tenants. No one in this company listens and they do as they wish they don’t back the landlords and they don’t help the tenants. Sad world we live in
Vicki5 reviewsiTotal number of Google reviews Vicki has written across all businesses on Google Maps, not just this one.
Sierra Miller helped us get into a rental quickly after a family tragedy. We really appreciate her efforts.
Response from the owner · 2 years ago
Vicki, we're moved to hear about how Sierra Miller was able to assist you quickly after a family tragedy. Knowing she could ease that process for you in a time of need is truly heartening. Your appreciation for her efforts is deeply valued.
Elizabeth white2 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
This is my first time renting but Sierra has been the nicest realtor. Although I did not qualify for any of the homes she had right now she took out the time to educate me on becoming a renter. I am now more confident than ever on this journey to find my first home. Hopefully she will have something for me soon because I rather work with her than anyone else.
Response from the owner · 2 years ago
Elizabeth, while it's unfortunate you didn't qualify for any homes currently, we're glad Sierra was able to educate and prepare you for renting. Her kindness and willingness to help are what make her stand out. We're hopeful something will come up soon, and Sierra can continue assisting you on your journey to find your first home.
Corey Boyd7 reviewsiTotal number of Google reviews Corey has written across all businesses on Google Maps, not just this one.
Very smooth process. Sierra Miller is the best. She's very easy to work with and handled all my business, issues, and concerns, etc in a very timely manner. 10 stars from me!!
Response from the owner · 2 years ago
Corey, we're pleased to know the process was smooth and that Sierra Miller exceeded your expectations. Her commitment to timely and efficient service is something we value highly, and we're glad she earned 10 stars from you!
Tayden Realty2 reviewsiTotal number of Google reviews Tayden has written across all businesses on Google Maps, not just this one.
I just like to thank Ms. Sierra Miller for her never ending professionalism and dedication in making sure any and everything needed in managing my property has been completed or in the process of being done. Thank you for making my experience with Renter’s Warehouse a positive one!!!
Response from the owner · 2 years ago
Tayden, your appreciation for Ms. Sierra Miller's professionalism and dedication is warmly received. We're thrilled she's made managing your property a positive experience and that her efforts have stood out to you. Thank you for choosing Renters Warehouse.
D Redd Ceo1 reviewiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
