Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Repair Revolution logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%79+5.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Repair Revolution

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #254Position by Experts Score among all companies we track in this category. of 622 auto repair shops · 4.9★ from 274 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Repair Revolution is better than 87% of auto repair shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Repair Revolution is better than 87% of auto repair shops.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Repair Revolution is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Repair Revolution is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Repair Revolution is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Repair Revolution is better than 79% of auto repair shops.B
79

Reviews for your job

Customers hired Repair Revolution for 8 kinds of job.

Repair Revolution for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#259 / 415

All 6 Google reviews tagged “Brakes”

Stephen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Expectations Exceeded! I was blown away with the level of detail provided from the inspection of my car. Pictures even! Plus it was a pleasure to deal with the wonderful staff. I will trust the maintenance of my car to no one else!

BrakesGeneral repairs & maintenanceOil change
Daphne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've been a Repair Revolution customer for several years, and love them! It's always a pain to have to take your car in for service. They are clearly knowledgeable, totally honest and reliable, and really, really nice people. They'd love to explain what they will do (or what they did) and show you anything and…

Air & cabin filter replacementBrakesAuto engine diagnostic
LaurenLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I can’t speak highly enough of this place. I have never met a more transparent, patient, and kind mechanic team. I feel respected and valued as a customer here, and have had great services done on my vehicle. They were 1 day late with a service, and personally delivered my car to my home because of it. Absolutely…

BatteryBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
KindraLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used the services of many mechanics and automotive repair shops in my 32 years of driving and owning vehicles, and never in my life have I felt as comfortable and confident in the services of a shop as I have at Repair Revolution. They provide thorough and easy-to-understand explanations and details, whether…

BatteryBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Dylan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ok, how many mechanic shops ask you your pronouns when you set up service with them? How many shops break down in detail every cost they charge you in their shop? This place is amazing and I wish there were more like it, I don't imagine I will be taking my car to anyone else as long as Repair Revolution is open

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
Erica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Repair Revolution has me as a loyal customer. They have always provided the best service with great expertise. I am greatful for their outside of business hour drop off and pick up options that make it easy to arrange around work. I highly recommend them!

Air & cabin filter replacementBrakesCarburetor cleaning+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance19—
Oil change12—
Auto engine diagnostic9—
Transmission7—
Engine repair6—
Brakes6—
Auto engine tuning6—
Air & cabin filter replacement5—

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