Experts Reviews · Company report
Republic Roofing & Restoration logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Republic Roofing & Restoration

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 71 gutter cleaning · 4.9★ from 301 Google reviews

Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Republic Roofing & Restoration is better than 95% of gutter cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Republic Roofing & Restoration is better than 92% of gutter cleaning.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Republic Roofing & Restoration is better than 93% of gutter cleaning.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Republic Roofing & Restoration is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Republic Roofing & Restoration is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Republic Roofing & Restoration is better than 55% of gutter cleaning.C
55

Reviews for your job

Customers hired Republic Roofing & Restoration for 8 kinds of job.

Republic Roofing & Restoration for roof damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000–4,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$354–$1.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof damage repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Roof damage repair”

Candy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Matt Tidwell did a great job walking us through the process of roof replacement. Very professional and thorough.

Paid $25,000–30,000Reasonable priceRoof installationRoof damage repair
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Matt was a tremendous asset in making this process easy. Communication was clear, expectations established, and process was smooth. Thanks!

Reasonable priceRoof damage repair
Ken6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We contacted Matt Tidwell about our ongoing roof leaks. He and his team delivered excellent work and resolved all of our issues at a very competitive price. We will definitely use them again if any new issues arise.

Paid $20,000+Great priceRoof repair for storm & wind damageGutter installationRoof inspection
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris Harrison made the whole process awesome! Couldn’t have had a better person to help me through the process! Would highly recommend him again! Thanks!

Paid $2,000–4,000Great priceSkylight repairRoof repair for storm & wind damageRoof inspection
Beth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Matt Helsel and his team did a fantastic job! This was the first time for me to deal with an insurance claim and Matt took care of everything and helped us so much! The work they did was quality, efficient and a beautiful finish. I would recommend him to all of our family, friends and neighbors.

Paid $16,000–18,000Great priceRoof repair for storm & wind damageRoof inspectionRoof installation
JohnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Republic Roofing & Restoration is an amazing company to work with. I had a leak and they jumped right on it with a temp fix (that was as good as permanent really). Then they came back once we planned out a permanent solution that got into not only roofing issues, but leaking chimney repairs and paint work. Then they…

Roof repair for storm & wind damageRoof repairRoof damage repair
JeffLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Working with Chris was great. He provided me an accurate quote and his team showed up on-time to do the work. What I'm really impressed with is that I had to ask them to look into another issue while on site and they happily took care of it with minimal cost since they were already there. Couldn't have asked for a…

Roof inspectionRoof repairRoof damage repair
BenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You will not find a better customer service experience with roof repair or roof replacement than Nick at Republic Roofing. Nick is extremely personable, knowledgeable and an expert of his craft. His team was extremely hard working, efficient with their time, and provided a quality product. I will be recommending…

Roof damage repairRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If I could give more than 5 stars, Republic and our project manager, Larry, would definitely be deserving of them! Larry led us through all of the steps from the moment he came to inspect the roof to until the job was completed to our total satisfaction. Larry is extremely knowledgeable, competent and trustworthy.…

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Chandra13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Republic Roofing did a great job for me.They were quick to respond. Gave me a breakdown of the price. No surprises. Steven Biffle was a big help to me, he was kind, and kept me updated about everything. I would definitely recommend them for any roof repair needed.

Roof damage repairRoof repair+ Responsiveness+ Quality+ Professionalism
Jessie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I cannot recommend Republic Roofing more. They were thorough, prompt, worked effectively with my insurance company, and coordinated the repair of the gutters as well. Trey Clark was very responsive and took the time to explain the process, materials, any expected delays, and billing. This is my first time owning a…

Roof damage repairRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very impressed with the quick response to my request for an estimate for repair work. The weather was an issue but Bailey called every time we had to reschedule and kept me informed by phone call or text. She even showed up and sat on the roof overseeing the work! I would recommend them hands down and would…

Roof damage repair+ Responsiveness+ Punctuality+ Quality
Kelsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had been working with another company for a little over a year and had not gotten anything accomplished. We ended up ‘firing’ the other company and began working with Steven Biffle. Steven walked us through every step that needed to be taken and even pushed our insurance company to get things moving quickly on…

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
RitaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am so glad I chose Republic Roofing to replace my old roof. Steven Biffle is the best. He explained the process to me in a way I could understand. There were no surprises and no extra charges! Last but not least, they were on-time every time and did exactly what they said they would do. Not only that, they did a…

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Robyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeff Higginbotham with your company did an excellent job. He arrived on time, was polite and very professional. He discovered the source of our roof leak right away and not only took care of the problem but advised us on a few things to be aware of for the future. I will be happy to recommend your company to friends and family! Thanks so much!

Roof damage repair+ Responsiveness+ Punctuality+ Quality
Jamtarsha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys really made quick work of replacing my whole roof plus damaged wood beneath it due to a tree falling on it. And the icing on the cake was they even swept my patio during their clean up...just to be nice...rare to receive service like that these days!!!

Roof damage repairRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality

Price

$19k+553% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 46%Overpriced 0%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation98$10k–$21k
Roof inspection60—
Roof repair for storm & wind damage53$438–$6.6k
Roof repair41$438–$2.9k
Roof damage repair16$354–$1.7k
Attic venting10—
Gutter installation9$8.0k–$14k
Gutter repairs6$638–$6.8k

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