Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
Resolute Roofing LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty96−0.4Momentum penalty72−2.8Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Resolute Roofing LLC

Fort Myers, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 24 skylight installation services · 4.9★ from 506 Google reviews

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Report card

Percentile vs other skylight installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Resolute Roofing LLC is better than 83% of skylight installation services.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Resolute Roofing LLC is better than 69% of skylight installation services.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Resolute Roofing LLC is better than 96% of skylight installation services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Resolute Roofing LLC is better than 100% of skylight installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Resolute Roofing LLC is better than 72% of skylight installation services.B
72
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Resolute Roofing LLC is better than 44% of skylight installation services.C
44

Reviews for your job

Customers hired Resolute Roofing LLC for 8 kinds of job.

Resolute Roofing LLC for gutter repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.29
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$371–$2.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 54/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 12

All 7 Google reviews tagged “Gutter repairs”

Ordieres2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

I had a great experience with Resolute Roofing! They did an excellent job repairing my roof, and I was impressed with how much care the crew took to protect my lawn and property during the process. The cleanup was thorough, and they made sure everything was picked up before leaving. I also want to give a special…

Gutter repairsRoof repair for storm & wind damage
Great1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

The worst service.

Gutter repairs
ThomasLocal Guide · 416 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

5/23/2023 - Update after contact from the company: Stated that in this instant getting the invoices and pics over slipped through the cracks and I believe them. Follow up from a number of folks and they were sincere. Pains me to write this about a fellow vet's business but it is reality. Contacted Resolute…

Gutter repairsRoof repair
Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very satisfied from start to finish. Mike was always available to answer any questions I had. The roof was completed in 2 weeks from signing the contract to the finish. It took 1 1/2 days to finish the roof. Workers were cleaning the work area continuously. Will recommend Resolute Roofing without any problem.

Gutter repairsRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Jan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I called this company for an estimate to replace my roof, since insurance was going to drop me for having a 20 yr old roof. Brad came on a Sunday to talk to me and promptly got on the roof to check it. He was so professional and personable I decided to go with this company. They finished today and I am so happy with…

Gutter repairsRoof installation+ Responsiveness+ Punctuality+ Quality
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I literally just looked this company up on the Internet and gave it a shot. I was attracted by the good reviews and the fact that it is a Veteran owned business. Justin was polite, courteous, and professional on the phone as he set up an appointment to meet my needs. Warren came out and provided me a detailed…

Gutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality
Madison5 years ago★★★★★

Rating only, no written review.

Gutter repairsRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality

Price

$28k+580% vs typical skylight installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 46%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation194$12k–$32k
Roof repair for storm & wind damage78$539–$6.1k
Roof inspection54—
Roof repair44$539–$6.3k
Roof damage repair19$371–$4.8k
Gutter installation19—
Attic venting12—
Skylight installation11—

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