I hired REST Environmental to remove old insulation out of my attic and replace with new. Jim and his team did a great job, showed up timely each day and finished early. Would work with Greg and Carrie, the owners, again.

Restoration and Environmental Safety Technologies (REST Environmental)
Restoration and Environmental Safety Technologies (REST Environmental) at a glance
Google reviewers rate REST Environmental 4.8 out of 5 stars based on 107 reviews, with owners responding to 13 percent of them. Customers frequently praise the company for punctuality, professional communication, reasonable pricing, and thorough cleanup during asbestos, vermiculite, and mold removal services. However, a few low-star reviews describe instances of missed appointments, unanswered phone calls, and incomplete work that required follow-up attention.
- Google rating: 4.8 out of 5 from 107 reviews (95% five-star).
- Reviews on this page: 107 Google reviews (104 with written comments, 2 with photos).
- Owner responses: the business replied to 13% of reviews.
- Most recent review: October 26, 2026.
- Service: Asbestos Removal Service serving Troy, Michigan.
Data from Google, last updated October 26, 2026.
Score profile vs other asbestos removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
107 Google reviews we collected
- 5 stars10295%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star55%
Praise vs complaints
Phrases our text analysis found in 104 written reviews
- Praise24897%
- Complaints83%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude6325%
- Speed & response5321%
- Quality & results4718%
- Would recommend2811%
- Communication2610%
- Price & value2610%
- Honesty & trust135%
What customers talk about
We read 104 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We appreciated their explanations , kind demeanor and curtesy.”
“Jim and his team did a great job, showed up timely each day and finished early.”
“Their work ethic, professionalism, and attention to detail were outstanding from start to finish.”
“I stand by my review and I will not be pressured by just another flake company with terrible business practices.”
“We would recommend REST to anyone who needs their service.”
“They clearly communicated the work that was completed and ensured that each area was thoroughly cleaned and free of debris before leaving.”
“They removed asbestos tiles very quickly and professionally, at a reasonable price.”
“He was incredibly knowledgeable, honest, professional, and took the time to explain the entire process.”
“There are a lot of shady companies who do mold remediation.”
People customers mention
- Greg 25 reviews
- Carrie 17 reviews
- Jim 11 reviews
- Travis 8 reviews
- Wyatt 3 reviews
- Fahrenbruch 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
I hired REST Environmental to remove old insulation out of my attic and replace with new. Jim and his team did a great job, showed up timely each day and finished early. Would work with Greg and Carrie, the owners, again.
We would recommend REST to anyone who needs their service. Our initial meeting with Greg left us feeling comfortable about what needed to be done and his companys ability to do it. When Jim , Mylo and Wyatt came they worked tirelessly to get the job done . We appreciated their explanations , kind demeanor and…
They removed asbestos tiles very quickly and professionally, at a reasonable price.
We had a great experience working with REST. From our first interaction with Carrie over the phone to Gregg coming to inspect our basement it was all very professional and quickly resolved! The team came in to handle the issues and we were on our way. Great business to work with! Thank you!!
Jim, Myles, and Wyatt did an outstanding job. They arrived on time, prepared and ready to work. They clearly communicated the work that was completed and ensured that each area was thoroughly cleaned and free of debris before leaving. Their professionalism, attention to detail, and overall quality of work were greatly appreciated.
I’m very happy w the service I received (vermiculite removal + insulation added back in). The price was reasonable, work was excellent, and the entire team was professional and a pleasure to work with. This was not an easy job but they handled it with care and professionalism from start to finish. Highly recommend!!!
Photos
Customer reviews
4.8 ★★★★★ 107 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We would recommend REST to anyone who needs their service. Our initial meeting with Greg left us feeling comfortable about what needed to be done and his companys ability to do it. When Jim , Mylo and Wyatt came they worked tirelessly to get the job done . We appreciated their explanations , kind demeanor and curtesy. Jim and his crew are keepers! Jim is very thorough and very informative. Thank you all, we appreciate all you’ve done.
They removed asbestos tiles very quickly and professionally, at a reasonable price.
We had a great experience working with REST. From our first interaction with Carrie over the phone to Gregg coming to inspect our basement it was all very professional and quickly resolved! The team came in to handle the issues and we were on our way. Great business to work with! Thank you!!
Jim, Myles, and Wyatt did an outstanding job. They arrived on time, prepared and ready to work. They clearly communicated the work that was completed and ensured that each area was thoroughly cleaned and free of debris before leaving. Their professionalism, attention to detail, and overall quality of work were greatly appreciated.
I’m very happy w the service I received (vermiculite removal + insulation added back in). The price was reasonable, work was excellent, and the entire team was professional and a pleasure to work with. This was not an easy job but they handled it with care and professionalism from start to finish. Highly recommend!!!
I hired them to remove tile from a laundry room. They did a really good job and completed it in the agreed timeframe and provided the correspondent certificate. The did similar work on a different part of my house back in 2015 which also went really good and it was the main reason why I hired them again.
Miles and Wyatt were early to the job, set up quickly and got to work. The work area was isolated and the demolition completed with minimal impact on adjacent areas of the job. They returned promptly to address a concern I brought to their attention 3 days later. Thanks and good job guys!
Crew was excellent, came first thing and knocked out all the work in 5 hours. Thorough and clean work.
Highly recommend REST environmental. They were easy to get in contact with and provided a quick estimate based on the scope of work. They were able to come out quickly and removed the asbestos tile in short order. Very professional and I appreciate that they took the time to answer all my questions.
Restoration and Environmental Safety Technologies (REST Environmental) on Google Maps →
Business details
- Address: 55 Pond St Ste 421, Ortonville, MI 48462
- Phone: (800) 874-2829
- Website: restenvironmental.com
- Service area: Troy, MI