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Restore Hyper Wellness

Medical spa · Phoenixville, PA · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%92+13Replies to reviews 7%59+4.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#60 of 101 wellness servicesPosition by Experts Score among all companies we track in this category. · better than 41%
4.9 ★★★★★ 308 Google reviews · 11 photos
97%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
47%reviews answered by the owner
Aug 2026latest review

Restore Hyper Wellness at a glance

Google reviewers rate Restore Hyper Wellness 4.9 out of 5 based on 308 reviews, frequently praising the clean facility, attentive staff, and services like cryotherapy, hydrofacials, and hyperbaric oxygen therapy. Customers appreciate the knowledgeable approach to personalized wellness plans and the lack of aggressive sales tactics. However, several low-star reviews criticize the membership cancellation process, alleging that billing continued after termination and that customer service was unresponsive or difficult to reach.

  • Google rating: 4.9 out of 5 from 308 reviews (97% five-star).
  • Reviews on this page: 308 Google reviews (207 with written comments, 4 with photos).
  • Owner responses: the business replied to 47% of reviews.
  • Most recent review: August 11, 2026.
  • Service: Wellness Service serving Phoenixville, Pennsylvania.

Data from Google, last updated October 27, 2026.

Score profile vs other wellness services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction93Reliability90Craft & service–Value92Momentum100Replies to reviews59Satisfaction: 93 (median 94)Reliability: 90 (median 94)Value: 92 (median 100)Momentum: 100 (median 100)Replies to reviews: 59 (median 50)
Restore Hyper WellnessWellness Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Restore Hyper Wellness: 93/100 on this factor. Category median: 94.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Restore Hyper Wellness: 90/100 on this factor. Category median: 94.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Restore Hyper Wellness: 92/100 on this factor. Category median: 100.A
92
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Restore Hyper Wellness: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Restore Hyper Wellness: 59/100 on this factor. Category median: 50.C
59

Bar = this company · dark tick = category median.

Star ratings

308 Google reviews we collected

  • 5 stars29897%
  • 4 stars62%
  • 3 stars10%
  • 2 stars00%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 207 written reviews

  • Praise21197%
  • Complaints73%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price343%
  • Reasonable457%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude11754%
  • Would recommend3617%
  • Quality & results3416%
  • Communication136%
  • Speed & response73%
  • Price & value63%
  • Honesty & trust52%

What customers talk about

We read 207 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Everyone was super attentive, both my daughter and I had hydrofacials with Kayla, she was amazing!”
  • “I would highly recommend to anyone wanting to improve their health, mood and appearance to definitely consider Restore.”
    “I cannot recommend this place enough.”
  • “and I was impressed with the treatment that I received was really a great experience, Even that us a little far from were I live it was worth the trip…”
  • “They took the time to explain the things I was actually interested in without it feeling like a sales pitch, which I really appreciated.”
  • “I was a little uncomfortable walking in but everyone there was so welcoming and friendly that I quickly felt calm.”
  • “If you have acne prone skin, getting a membership makes getting facials SO affordable.”
  • “The staff here was genuinely kind, informative, and helpful.”

People customers mention

  • Collegeville 21 reviews
  • Cryo 5 reviews
  • Megan 4 reviews
  • Michelle 3 reviews
  • Sauna 3 reviews
  • Raeanne 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Restore Hyper Wellness for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

SandraLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Wonderful facility. Clean, comfy lounge chairs. Friendly and welcoming staff. Very flexible with memberships. Love the choices of services. My local cryo and other treatment was great! Amazing manager always so kind!!

Francisco11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great to be back at Restore Collegeville! Everyone was super attentive, both my daughter and I had hydrofacials with Kayla, she was amazing! And while we waited, we enjoyed leg compression therapy!

IV therapy
jyldyz228 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Collegeville restore staff are exactly what the service should be. Warm and caring nurses and staff. Highly recommend it!

IV therapy
Gina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Sam is absolutely amazing! She listens to all of your skin concerns and gives you a personalized approach!

Great priceHydraFacial
Erin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

HBOT here has helped my health immensely and the team at this location is fantastic. Always kind and helpful.

Reasonable priceService not listed
Jenn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The staff here was genuinely kind, informative, and helpful. They took the time to explain the things I was actually interested in without it feeling like a sales pitch, which I really appreciated. I never felt pushed to buy things I didn’t need and honestly, that’s usually what turns me off from places like this.…

Reasonable priceB-12 injections

Photos

Customer reviews

4.9 ★★★★★ 308 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Melvin MoraLocal Guide · 69 reviewsTotal number of Google reviews Melvin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff is amazing, specially Michelle the nurse. Recommend 100%

  • Services: IV therapy
Sandra KLocal Guide · 28 reviewsTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful facility. Clean, comfy lounge chairs. Friendly and welcoming staff. Very flexible with memberships. Love the choices of services. My local cryo and other treatment was great! Amazing manager always so kind!!

Response from the owner · a year ago

Sandra, I'm glad you enjoyed your PEMF and Local Cryotherapy! We look forward to seeing you again soon!

Francisco Martinez11 reviewsTotal number of Google reviews Francisco has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great to be back at Restore Collegeville! Everyone was super attentive, both my daughter and I had hydrofacials with Kayla, she was amazing! And while we waited, we enjoyed leg compression therapy!

  • Services: IV therapy
Response from the owner · 2 years ago

We enjoyed having you back in studio, Francisco! Glad you had a great experience, looking forward to your next visit!

jyldyz228 reviewsTotal number of Google reviews jyldyz22 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Collegeville restore staff are exactly what the service should be. Warm and caring nurses and staff. Highly recommend it!

  • Services: IV therapy
Response from the owner · 3 months ago

Thank you for your review! We're thrilled to hear you had a great experience with your IV drip. We appreciate you taking the time to share your feedback. We look forward to seeing you visit soon!

Gina Massetti2 reviewsTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sam is absolutely amazing! She listens to all of your skin concerns and gives you a personalized approach!

  • Price assessment: Great price
  • Services: HydraFacial
Terri Cornelius4 reviewsTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love restore!! The staff is very professional and very friendly!!

  • Price assessment: Great price
  • Services: IV therapy, Cryotherapy, Service not listed
Erin12 reviewsTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

HBOT here has helped my health immensely and the team at this location is fantastic. Always kind and helpful.

  • Price assessment: Reasonable price
  • Services: Service not listed
Jenn Guldner7 reviewsTotal number of Google reviews Jenn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff here was genuinely kind, informative, and helpful. They took the time to explain the things I was actually interested in without it feeling like a sales pitch, which I really appreciated. I never felt pushed to buy things I didn’t need and honestly, that’s usually what turns me off from places like this. They also made a point to check for packages and help me choose what was actually most beneficial and made sense for me. Overall it felt thoughtful, transparent, and supportive. I’ll definitely be returning and recommending this place to others.

  • Price assessment: Reasonable price
  • Services: B-12 injections
cierra peterlin5 reviewsTotal number of Google reviews cierra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great recovery experience after the philly marathon

Kristin Krause7 reviewsTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Restore is a hidden gem! The IV, compression, red light, sauna, cryo, and IM injections are the absolute best and my favorites. My focus is internal health, and all the services there assist with that. There is nothing that I do not love, including the people. Their team in Collegeville is the best!

  • Services: IV therapy, Cryotherapy, Chemical peels

Restore Hyper Wellness on Google Maps →

Business details

  • Address: Providence Town Center, 121 Market St Store F-5A, Collegeville, PA 19426
  • Phone: (484) 854-6984
  • Website: restore.com
  • Service area: Phoenixville, PA