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Restore Hyper Wellness

Medical spa · Santa Fe, NM · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%70+17Value 14%79+11.2Replies to reviews 7%71+5Momentum penalty70−3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#105 of 112 medical spasPosition by Experts Score among all companies we track in this category. · better than 6%
4.8 ★★★★★ 384 Google reviews · 24 photos
90%five-star reviews
4.64★last 12 monthsAverage stars on reviews from the last 12 months only.
5.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
64%reviews answered by the owner
Oct 2026latest review

Restore Hyper Wellness at a glance

Google reviewers rate Restore Hyper Wellness 4.8 out of 5 based on 384 reviews, frequently praising the clean facilities, friendly staff, and effective services like hyperbaric chambers, red light therapy, and IV drips. Positive feedback highlights the informative nature of the team and the value of membership packages. However, critical comments note issues with front desk rigidity, high staff turnover, and difficulty with membership cancellations, while some clients report unsuccessful IV injections due to nursing skill variations.

  • Google rating: 4.8 out of 5 from 384 reviews (90% five-star).
  • Reviews on this page: 384 Google reviews (296 with written comments, 17 with photos).
  • Owner responses: the business replied to 64% of reviews.
  • Most recent review: October 19, 2026.
  • Service: Medical Spa serving Santa Fe, New Mexico.

Data from Google, last updated October 27, 2026.

Score profile vs other medical spas

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: momentum.

Satisfaction77Reliability70Craft & service–Value79Momentum70Replies to reviews71Satisfaction: 77 (median 95)Reliability: 70 (median 93)Value: 79 (median 100)Momentum: 70 (median 100)Replies to reviews: 71 (median 81)
Restore Hyper WellnessMedical Spas median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Restore Hyper Wellness: 77/100 on this factor. Category median: 95.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Restore Hyper Wellness: 70/100 on this factor. Category median: 93.B
70
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Restore Hyper Wellness: 79/100 on this factor. Category median: 100.B
79
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Restore Hyper Wellness: 70/100 on this factor. Category median: 100.B
70
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Restore Hyper Wellness: 71/100 on this factor. Category median: 81.B
71

Bar = this company · dark tick = category median.

Star ratings

384 Google reviews we collected

  • 5 stars34790%
  • 4 stars226%
  • 3 stars21%
  • 2 stars31%
  • 1 star103%

Praise vs complaints

Phrases our text analysis found in 296 written reviews

  • Praise32797%
  • Complaints113%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1628%
  • Reasonable3154%
  • Overpriced35%
  • Not sure712%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude16649%
  • Would recommend5617%
  • Quality & results5516%
  • Communication196%
  • Price & value185%
  • Speed & response165%
  • Honesty & trust82%

What customers talk about

We read 296 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Friendly, attentive, facility is clean and I am looking forward to my membership!”
    “Zero flexibility, rude staff attitudes, and a general manager who dismisses client concerns rather than fixing them.”
  • “It is well worth the price and I highly recommend it.”
  • “Victoria did a great job and my face looks wonderful.”
    “The people who matter the ones that are trained professionals are unprofessional incompetent and rude!”
  • “We were so impressed by how thoroughly she explained the different services and their health benefits, and especially by her genuine enthusiasm and pa…”
  • “The hours are reasonable, and they are open after I get off of work which is nice to be able to do.”
    “There are also good deals there for different treatments as well, as it is rather pricey.”
  • “Note: same day shots or IV’s not available because NM requires a televisit with nurse practitioner first and it takes time to schedule that.”
  • “…different services and their health benefits, and especially by her genuine enthusiasm and passion for what Restore offers.…”

People customers mention

  • Grace 5 reviews
  • Cryotherapy 5 reviews
  • Cryo 4 reviews
  • Kristiana 4 reviews
  • Morgan 3 reviews
  • Hyperwellness 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Restore Hyper Wellness for 5 kinds of job. Pick one to see what they paid and said.

Recent reviews

kraig8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

Used to be a great place, but management and front desk service have completely fallen off. Zero flexibility, rude staff attitudes, and a general manager who dismisses client concerns rather than fixing them. Loyalty means nothing to this location once you encounter a basic service failure. Would not recommend.

DianaLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This place is very relaxing and increased my sense of well being. The air is clean, the spaces are tidy and inviting. Hyperbaric chamber experience was great. I feel better.

Not sureService not listed
RenidaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

My facial was outstanding. Victoria did a great job and my face looks wonderful. It feels so tight and refreshed.

Holly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Friendly, attentive, facility is clean and I am looking forward to my membership!

Follow6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Highly recommended Restores Hyper Wellness. Great experience one on one customer service was exquisite. I feel like a million bucks today!

OverpricedIV therapyService not listed
Masouma4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

My husband and I went to Restore Santa Fe for a body scan and Mary Grace, the manager, welcomed us and gave us a wonderful tour. We were so impressed by how thoroughly she explained the different services and their health benefits, and especially by her genuine enthusiasm and passion for what Restore offers. We…

Photos

Customer reviews

4.8 ★★★★★ 384 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
kraig maestas8 reviewsTotal number of Google reviews kraig has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Used to be a great place, but management and front desk service have completely fallen off. Zero flexibility, rude staff attitudes, and a general manager who dismisses client concerns rather than fixing them. Loyalty means nothing to this location once you encounter a basic service failure. Would not recommend.

Diana MelinLocal Guide · 42 reviewsTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place is very relaxing and increased my sense of well being. The air is clean, the spaces are tidy and inviting. Hyperbaric chamber experience was great. I feel better.

  • Price assessment: Not sure
  • Services: Service not listed
Response from the owner · a week ago

Thank you Diana for your kind words. We are happy you enjoyed our space and are feeling better. We hope to see you again soon!

mrbsoft4 reviewsTotal number of Google reviews mrbsoft has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice clean facilities and very friendly staff.

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · 2 weeks ago

Thank you for your kind words! We are proud of our staff and facility and glad you enjoyed your experience.

Renida CarterLocal Guide · 15 reviewsTotal number of Google reviews Renida has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My facial was outstanding. Victoria did a great job and my face looks wonderful. It feels so tight and refreshed.

Response from the owner · 3 weeks ago

Thank you for your kind words. We are thrilled that you loved your facial ! We hope to see you again soon . Your Hyper Wellness team .

Andrew Landers2 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Treated me well

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · a month ago

Thank you for your kind words Andrew. Welcome to Restore’s wellness community!

rosella chisolm9 reviewsTotal number of Google reviews rosella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kicks Optimum Humans ass hands down. Try it with me

Holly Lucille4 reviewsTotal number of Google reviews Holly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly, attentive, facility is clean and I am looking forward to my membership!

Response from the owner · a month ago

Thank you Holly for your kind words and welcome to our wellness community!

Tobiana Garcia4 reviewsTotal number of Google reviews Tobiana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

it was amazing 🤗

Response from the owner · 2 months ago

We are so happy to hear that your experience was amazing. Thank you!

Follow Arrow6 reviewsTotal number of Google reviews Follow has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommended Restores Hyper Wellness. Great experience one on one customer service was exquisite. I feel like a million bucks today!

  • Price assessment: Overpriced
  • Services: IV therapy, Service not listed
Response from the owner · 2 months ago

Hi! Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience and that our one-on-one customer service made such a positive impact. It's fantastic to know you're feeling amazing today. We look forward to welcoming you back soon!

Sy CheatheamLocal Guide · 17 reviewsTotal number of Google reviews Sy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love this place. Great prices too!

Response from the owner · 2 months ago

Thank you Sy! We work hard to make our services affordable. Your Restore Hyper Wellness team .

Restore Hyper Wellness on Google Maps →

Business details

  • Address: 199 D Paseo De Peralta Unit E, Santa Fe, NM 87501
  • Phone: (505) 303-3168
  • Website: restore.com
  • Service area: Santa Fe, NM