Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts

Experts Reviews · Company report
Restored by Masters, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%91+23.7Value 15%100+15.2Craft & service penalty94−0.6Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Restored by Masters, Inc.

Turlock, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 15 water damage restoration services · 4.9★ from 36 Google reviews

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Percentile vs other water damage restoration services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Restored by Masters, Inc. is better than 91% of water damage restoration services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Restored by Masters, Inc. is better than 91% of water damage restoration services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Restored by Masters, Inc. is better than 94% of water damage restoration services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Restored by Masters, Inc. is better than 100% of water damage restoration services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Restored by Masters, Inc. is better than 100% of water damage restoration services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Restored by Masters, Inc. is better than —% of water damage restoration services.–
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Reviews for your job

Customers hired Restored by Masters, Inc. for 8 kinds of job.

Restored by Masters, Inc. for water removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Water removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Water removal”

Emilee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My family and i recently had the pleasure of working with this Marcel, Ashour and their kind team on a full home update, and the experience exceeded every expectation. What started as a flood in our laundry room turned into a complete transformation of our space, including new flooring and fresh paint throughout the…

Great priceFlood restorationRemodelingFlood cleanup
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good clean work highly recommend had a water line break

Water removal+ Professionalism
Kaleb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Marcel went above and beyond in walking us through a stressful process. We lost our kitchen to a dishwasher leak. Marcel responded to our call for help immediately and put a stop to the leak and started the drying process. He was professional and communicated every step. I highly recommend Marcel and his crew for any job.

Water removal+ Responsiveness+ Professionalism
Jose16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Restored by Masters, Inc has been an amazing restoration company for me, they are very professional and responsive, and are quick to provide the services needed of them. I heavily recommend their services and will be coming back to them for any future restoration or mitigation needs that I have!

Mold mitigationFlooringRemodeling+ Responsiveness+ Quality+ Professionalism
Catherin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can't say enough good things about the company and their professional services Restored By Masters was able to remove the unpleasant odors from my home. I highly recommend this company and their professional services. Thank you Restored By Masters.

Water damage-related cleanup & repairFlooringWater damage-related pest control+ Professionalism
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Great priceFlood restorationRemodelingFlood cleanup

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling8—
Water damage-related cleanup & repair7—
Flooring6—
Water removal6—
Flood restoration5—
Painting4—
Flood cleanup3—
Fire damage cleanup & repair3—

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