SPAS · FINDLAY, OH
Revive Hair Salon & Day Spa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 39%33+12.8Reliability 17%38+6.3Craft & service 22%6+1.3Momentum 9%88+7.8Track record 8%68+5.3Accountability 6%78+4.3Experts Score= 38Not enough data for value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.38SCORE

Revive Hair Salon & Day Spa

Better than 30% of spas · #14 of 20

4.8★236 Google reviewsGoogle star rating as shown on Google Maps.
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
60%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ A. · a month ago

Sara was perfect. She understood what I was looking for, took good care of my hair, and made me feel pretty again.

Paid $40–60Hairstyling
★★★★★ Melanie · 2 months ago

Nicollette always gives a fantastic massage. She gets the knots out and makes it a relaxing experience all at the same time!

Paid $100–120Service not listed
★★★★★ Molly · 3 months ago

Leah Epley (massage therapist) is a rockstar! Professional, acute awareness, excellent communication skills and a touch that will cure your most severe muscle aches. Leah was gentle with superb bedside manner. I will be back next month and many moons to come. Thank you Leah— keep it up! Xo.

Paid $100–120Service not listed
★★★★★ Babs · 3 months ago

Emma did a great job with my brows, lashes, and facial. I will definitely go there again!

Paid $180–200Service not listed
★★★★★ Kristen · 3 months ago

I had a wonderful experience. After not having a massage in over 20 years Nicolette walked me through what I needed to get ready and then also made sure I was comfortable. The room was quiet and inviting and I was offered a beverage upon arrival. I would highly recommend and visit again.

Paid $100–120Service not listed
★★★★★ Melanie · 4 months ago

I am a repeat customer as Nicolette gives an excellent deep tissue massage! The pressure was perfect, and my muscle tension was noticeably reduced. Professional, relaxing, and effective. The atmosphere was clean, calming and relaxing from start to finish. If you’re looking for a truly effective deep tissue massage,…

Paid $140–160Service not listed

vs category

Blue = Revive, grey = spas average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q3: 5.00★ (1 reviews)2023-Q4: 4.00★ (4 reviews)2024-Q1: 5.00★ (3 reviews)2024-Q2: 5.00★ (5 reviews)2024-Q3: 5.00★ (1 reviews)2025-Q2: 5.00★ (6 reviews)2025-Q3: 5.00★ (44 reviews)2025-Q4: 5.00★ (18 reviews)2026-Q1: 4.80★ (20 reviews)2026-Q2: 5.00★ (13 reviews)2026-Q3: 5.00★ (10 reviews)2026-Q4: 5.00★ (2 reviews)2023-Q32024-Q32025-Q32026-Q32026-Q4
This companyIndustrydot size = review count

Price

$88-17% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 39%33+12.8Reliability 17%38+6.3Craft & service 22%6+1.3Momentum 9%88+7.8Track record 8%68+5.3Accountability 6%78+4.3Experts Score= 38Not enough data for value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
33
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
38
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
6
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
88
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
68
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
78

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+4 / −1
Professionalism
+4 / −0
Responsiveness
+0 / −0
Punctuality
+2 / −0
Value
+1 / −0

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