Analyzing 5,825,7725.8M ReviewsFor 16,07516.1K Experts

Experts Reviews · Company report
Rhino Roofers: San Antonio Roofing Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Rhino Roofers: San Antonio Roofing Company

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 48 gutter installation services · 5.0★ from 1,467 Google reviews

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Report card

Percentile vs other gutter installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rhino Roofers: San Antonio Roofing Company is better than 94% of gutter installation services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rhino Roofers: San Antonio Roofing Company is better than 91% of gutter installation services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rhino Roofers: San Antonio Roofing Company is better than 99% of gutter installation services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rhino Roofers: San Antonio Roofing Company is better than 100% of gutter installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rhino Roofers: San Antonio Roofing Company is better than 100% of gutter installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rhino Roofers: San Antonio Roofing Company is better than 100% of gutter installation services.A
100

Reviews for your job

Customers hired Rhino Roofers: San Antonio Roofing Company for 8 kinds of job.

Rhino Roofers: San Antonio Roofing Company for skylight installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3

All 3 Google reviews tagged “Skylight installation”

Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am extremely pleased with the workmanship of Rhino on my roof. I can Our roof not only looks absolutely beautiful. We were given the time from Rhino to explain the durability of the shingles we were choosing and the warranty details behind our new roof. I am loving the look of our new roof. I can tell we have…

Roof damage repairSkylight installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Eric9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

From Beginning to end, the best contractor type service I have ever used. From the initial knock on the door to inform me of the damage I had, to Evan coming out next day, climbing on top of my 2nd story roof. Doing a quick tarp repair as well as circling all the hail damage and taking photos of everything. Getting…

Roof installationSkylight installationSkylight repair+ Responsiveness+ Punctuality+ Quality
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are awesome great people great company. Make sure you call and ask for stetson holland awsome services thank you so much with everything.

Attic ventingGutter installationGutter repairs+ Responsiveness+ Punctuality+ Quality

Price

$7.3k+91% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 53%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Roof inspection236$371–$4.1k
Roof installation195$11k–$25k
Roof repair for storm & wind damage169$638–$14k
Roof repair135$539–$3.8k
Roof damage repair62—
Gutter installation36$638–$3.2k
Attic venting installation34—
Attic venting29—

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