iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#42 of 171 music lessonsiPosition by Experts Score among all companies we track in this category. · better than 76%
5.0★★★★★39 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Rhythm & Grooves Music Academy five stars based on thirty-nine reviews, with the owner responding to every comment. Customers frequently praise the staff for their patience, knowledge, and ability to make lessons enjoyable for both children and adults. The academy offers instruction in drums, piano, guitar, and vocals, with students noting significant skill improvement and a welcoming atmosphere. Reviewers also highlight the facility's cleanliness and the business's flexible scheduling and clear communication. No recurring criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 39 reviews (100% five-star).
Reviews on this page: 39 Google reviews (32 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 17, 2026.
Service: Music Lesson serving Memphis, Tennessee.
Data from Google, last updated November 3, 2026.
Score profile vs other music lessons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyMusic Lessons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rhythm & Grooves Music Academy: 98/100 on this factor. Category median: 92.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rhythm & Grooves Music Academy: 96/100 on this factor. Category median: 93.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rhythm & Grooves Music Academy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 48.–
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Bar = this company · dark tick = category median.
Star ratings
39 Google reviews we collected
5.0of 5
5 stars39100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 32 written reviews
100%praise
Praise34100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Would recommend1235%
Staff & attitude824%
Quality & results721%
Communication412%
Speed & response26%
Price & value13%
What customers talk about
We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend Rhythm and Grooves Music Academy!”
“Richard) are incredibly patient, knowledgeable, professional and make every class so much fun.”
“We are going to miss Rhythm and Grooves Music Academy and we thank you all for a wonderful experience!”
“Very responsive when I first reached out, Richard answered all of my questions and I started drum lessons the following week.”
“Communication and organization are prompt and efficient.”
“Truly worth every penny !”
People customers mention
Richard7 reviews
Henson4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DDianaLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I highly recommend Rhythm and Grooves Music Academy!! My girls were enrolled for less than two years in drums and piano lessons, and they have improved immensely! The instructors (Ms.Lori and Mr. Richard) are incredibly patient, knowledgeable, professional and make every class so much fun. Their encouragement and…
TThomas2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I recently had the opportunity to tour Rhythm & Grooves Music Academy with the owner, Richard Henson, and came away very impressed. The facility is clean, well-organized, and offers plenty of space for students to learn and practice comfortably. It’s clear that a lot of thought has gone into creating an environment…
BBecky10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I highly recommend Rhythm & Grooves Music Academy! My son takes drum lessons here and has had a wonderful experience! My family has been blown away by how much he has learned in a short time. His instructor is the director, Richard, who has developed a great rapport with my son. One of the other instructors,…
RRandyLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very responsive when I first reached out, Richard answered all of my questions and I started drum lessons the following week. Would definitely recommend.
SShannon5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Awesome experience! I'm a self taught drummer who can't read music. My teacher was super cool! In 30 minutes he made everything I was missing make sense! I highly recommend. Thanks a bunch! Will definitely be a regular here
JJoseph3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Great service provided. I truly am learning and being challenged with various drumming techniques. Mr. Keegan is superb and understanding with the pace a student learns at. Truly worth every penny !
I highly recommend Rhythm and Grooves Music Academy!! My girls were enrolled for less than two years in drums and piano lessons, and they have improved immensely! The instructors (Ms.Lori and Mr. Richard) are incredibly patient, knowledgeable, professional and make every class so much fun. Their encouragement and guidance during class motivated my girls to actually practice at home and really fall in love with playing the piano and drums. We are going to miss Rhythm and Grooves Music Academy and we thank you all for a wonderful experience!!
Response from the owner · 4 months ago
Thank you so much, Diana, for your wonderful review and for entrusting us with your daughters' musical education. We're thrilled Ms. Lori and Mr. Richard made lessons fun and motivating and that your girls grew to love piano and drums. We’ll miss having them at Rhythm and Grooves and truly appreciate your kind words — they mean a lot to our whole team. Wishing your family continued musical joy and success!
T
Thomas Barton2 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
I recently had the opportunity to tour Rhythm & Grooves Music Academy with the owner, Richard Henson, and came away very impressed. The facility is clean, well-organized, and offers plenty of space for students to learn and practice comfortably. It’s clear that a lot of thought has gone into creating an environment that supports music education at all levels. Overall, it seems like a great place for anyone looking to develop their musical skills in a welcoming and professional setting.
Response from the owner · 6 months ago
Thank you, Thomas, for the wonderful review and for touring with our owner, Richard Henson. We’re delighted you found the facility clean, well organized, and comfortable for learning and practice. Creating a welcoming, professional environment that supports students at all levels is our goal, and your feedback means a lot. We appreciate your recommendation and look forward to supporting anyone who wants to develop their musical skills.
B
Becky Bell10 reviewsiTotal number of Google reviews Becky has written across all businesses on Google Maps, not just this one.
I highly recommend Rhythm & Grooves Music Academy! My son takes drum lessons here and has had a wonderful experience! My family has been blown away by how much he has learned in a short time. His instructor is the director, Richard, who has developed a great rapport with my son. One of the other instructors, Paul, has also worked with my son and was great with him; as well. The atmosphere is highly encouraging for the students. The use of the musical ladder system is is great because it allows students to be rewarded and know they are accomplishing something. If your child loves music, you should bring them here!
Response from the owner · a year ago
Thanks for your awesome feedback, Becky! Watching students grow and discover their musical potential is why we do what we do at Rhythm & Grooves Music Academy in Bartlett. We’re passionate about providing a music education that truly makes a difference.
R
Randy BomarLocal Guide · 15 reviewsiTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Very responsive when I first reached out, Richard answered all of my questions and I started drum lessons the following week. Would definitely recommend.
Response from the owner · a year ago
Thank you, Randy! We do our best to provide a positive experience for everyone.
C
Canh L.2 reviewsiTotal number of Google reviews Canh has written across all businesses on Google Maps, not just this one.
I took drum lessons for 3 months earlier this year, primarily with Keegan and a couple of lessons with Jacob. As an adult who picked up the sticks later in life, it was a welcoming and encouraging Academy. These lessons were vital for me as I was self-taught for a few months before starting these live lessons. Keegan and Jacob helped clean my hand and foot techniques, posture, and discussed pivotal tips to improve my efficiency and prevent injuries. I always looked forward to these lessons, which were fun, yet challenging enough to work towards specific goals. If anyone is interested in drumset, I would highly recommend R&G and get at least a few lessons. Online instructional material is a good starting point, but it's invaluable to have an experienced drummer analyze your technique/playing in person. I'm still in love with the instrument and a much better drummer than I was before I started at R&G.
-Canh
Response from the owner · a year ago
Happy that you had such a wonderful experience with us! Keegan and Jacob are both great instructors with lots of knowledge to offer. Thank you, Canh.
J
Jamie Marshall3 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Awesome experience! I'm a self taught drummer who can't read music. My teacher was super cool! In 30 minutes he made everything I was missing make sense! I highly recommend. Thanks a bunch! Will definitely be a regular here
Response from the owner · 2 years ago
Thank you, Shannon. We look forward to watching you become a rock star!
J
Joseph Smith3 reviewsiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Great service provided. I truly am learning and being challenged with various drumming techniques. Mr. Keegan is superb and understanding with the pace a student learns at. Truly worth every penny !
Response from the owner · 2 years ago
Thank you, Joseph. Mr. Keegan is a great educator. Happy you’re learning a ton about drumming and enjoying the process.
C
Christina Cunningham9 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
