Ricardo Rodriguez & Associates | Boston, MA Real Estate
Real estate agency · Boston, MA · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 45 real estate investorsiPosition by Experts Score among all companies we track in this category. · better than 84%
5.0★★★★★65 Google reviews · 10 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Ricardo Rodriguez & Associates | Boston, MA Real Estate at a glance
Google reviewers consistently praise the agency for clear communication, market knowledge, and patient guidance through complex transactions. Clients frequently highlight the team's responsiveness, honest advice, and ability to simplify home buying or selling processes, including staging and inspection issues. With a perfect five-star rating from sixty-five reviews, the feedback indicates high satisfaction with professional service and long-term reliability, while the owner responded to only sixteen percent of the comments.
Google rating: 5.0 out of 5 from 65 reviews (100% five-star).
Reviews on this page: 73 Google reviews (71 with written comments, 1 with photos).
Owner responses: the business replied to 16% of reviews.
Most recent review: March 13, 2026.
Service: Real Estate Investor serving Boston, Massachusetts.
Data from Google, last updated October 29, 2026.
Score profile vs other real estate investors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
This companyReal Estate Investors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ricardo Rodriguez & Associates | Boston, MA Real Estate: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ricardo Rodriguez & Associates | Boston, MA Real Estate: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ricardo Rodriguez & Associates | Boston, MA Real Estate: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 77.–
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Bar = this company · dark tick = category median.
Star ratings
73 Google reviews we collected
5.0of 5
5 stars73100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 71 written reviews
98%praise
Praise13198%
Complaints32%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3728%
Would recommend3224%
Speed & response1813%
Quality & results1612%
Honesty & trust1612%
Communication107%
Price & value54%
What customers talk about
We read 71 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“If you need patient, tenacious, and caring agents for a home sale, I highly recommend Bethany and Marissa.”
“I couldn’t be more thankful and I’m highly recommending working with Rich.”
“I can't recommend Rich enough.”
“But Bethany was very hands on and helpful in staging and ensuring our home sold quickly as possible!”
“…negotiations to steps to close to transition, Ricardo's team did an awesome job handling our sale with utmost care and professionalism.…”
“They stayed positive, communicated clearly, gave honest advice, and worked tirelessly every step of the way.”
“Marissa walked through the entire selling process and explained it very well.”
“They also guided us in rectifying an issue we had during the inspection process to ensure a fair negotion.”
People customers mention
Hornblower29 reviews
Rich8 reviews
Marissa6 reviews
Bethany6 reviews
Joe5 reviews
Richard4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AAlec2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Bethany and Marissa were outstanding from start to finish. They stayed positive, communicated clearly, gave honest advice, and worked tirelessly every step of the way.
They truly went above and beyond, and we successfully closed thanks to their determination and skill. If you need patient, tenacious, and caring…
SSarah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The selling process was daunting at first due to long work days and having to sell and find a home at the same time. But Bethany was very hands on and helpful in staging and ensuring our home sold quickly as possible! Bethany and Marissa both helped us understand the market. They also guided us in rectifying an…
AAnna1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Working with Rich was an absolute pleasure. As a first time home buyer I wasn’t sure about the process, finanse and had lots of questions. Rich was incredibly patient and responsive, promptly answering my calls and emails. He went above and beyond to help me find my perfect home. I couldn’t be more thankful and I’m highly recommending working with Rich.
LLauraLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Rich has always been helpful when providing me real estate advice. He's straightforward and honest with his input which is not always easy to find these days. I would trust him with all of my real estate needs.
DDara1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I recommended Richard Hornblower to my clients as the person to run a housing lottery for 8 affordable units within the 66 unit multi family residential housing development they were working on. He was knowledgeable, prepared and always professional. Needless to say the project was a success! Richard is one of the…
LLeo6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Bethany and Marissa are amazing! They are friendly, knowledgeable and over all the best realtors you could hire. I highly recommend!
Bethany and Marissa were outstanding from start to finish. They stayed positive, communicated clearly, gave honest advice, and worked tirelessly every step of the way.
They truly went above and beyond, and we successfully closed thanks to their determination and skill. If you need patient, tenacious, and caring agents for a home sale, I highly recommend Bethany and Marissa. Thank you both!
S
Sarah Gonzales4 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
The selling process was daunting at first due to long work days and having to sell and find a home at the same time. But Bethany was very hands on and helpful in staging and ensuring our home sold quickly as possible! Bethany and Marissa both helped us understand the market. They also guided us in rectifying an issue we had during the inspection process to ensure a fair negotion. They are both knowledgeable, professional, and I highly reccomend!
Response from the owner · a year ago
Thank you for trusting us! And completely agree, Bethany and Marissa are the best!
A
Anna Nowaczyk1 reviewiTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Working with Rich was an absolute pleasure. As a first time home buyer I wasn’t sure about the process, finanse and had lots of questions. Rich was incredibly patient and responsive, promptly answering my calls and emails. He went above and beyond to help me find my perfect home. I couldn’t be more thankful and I’m highly recommending working with Rich.
L
Laura GreenwoodLocal Guide · 13 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Rich has always been helpful when providing me real estate advice. He's straightforward and honest with his input which is not always easy to find these days. I would trust him with all of my real estate needs.
D
Dara Cipollone1 reviewiTotal number of Google reviews Dara has written across all businesses on Google Maps, not just this one.
I recommended Richard Hornblower to my clients as the person to run a housing lottery for 8 affordable units within the 66 unit multi family residential housing development they were working on. He was knowledgeable, prepared and always professional. Needless to say the project was a success! Richard is one of the best in Boston - always enjoy working with him.
L
Leo A6 reviewsiTotal number of Google reviews Leo has written across all businesses on Google Maps, not just this one.
Rich was amazing! He helped make the process of buying my first hone as painless as possible. I would highly recommend him to any first-time homebuyers.
E
Eric Kohlmeier3 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Marissa and Bethany are the best! I was moving to this area from out of state, and only had one good day to look at houses in person, before I had to fly back. They managed to show me 10 houses in a day, and were super helpful throughout the process. The house I ended up going with has been an absolute delight. I would recommend Marissa & Bethany in a heartbeat!!
K
Karen Rave3 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Rich Hornblower was so helpful during my first time home buyer experience. I’ve referred him to many friends, and they’ve all had positive experiences. I know when the time comes, I know who will help me when the time comes to sell.
