Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Rich's Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Rich's Pest Control

Waynesville, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 61 termite control services · 5.0★ from 70 Google reviews

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Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rich's Pest Control is better than 99% of termite control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rich's Pest Control is better than 98% of termite control services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rich's Pest Control is better than 99% of termite control services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rich's Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rich's Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rich's Pest Control is better than —% of termite control services.–
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Reviews for your job

Customers hired Rich's Pest Control for 8 kinds of job.

Rich's Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$119
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Bug & insect extermination”

JennaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Beyond impressed! Rich came out to treat the inside and outside of our home for spiders, ants and proactively treating for mice. He was very helpful and informative as he discussed interior and exterior issues. 5 stars!! We will be using this service for now on.

Paid $200+Reasonable priceGeneral pest inspectionBug & insect extermination
ChrisLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

An ideal pest solution. Rich came out and handled our yellow jacket next right away. He was knowledgeable and professional and took time to explain options and services. We decided to have Rich’s take care of our house regularly as they did such an excellent job. Reasonable prices and no contract!

Paid $140–160Great priceHornet & wasp exterminationBug & insect extermination
Rebecca9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I highly recommend Rich’s Pest Control! Ryan was a pleasure to work with and took the time to explain and walk through everything he was doing throughout our property. I love that they have a year round system so we can keep up on treatments.

Paid $200+Great priceRodent exterminationTermite inspectionBug & insect extermination
Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I just wanted to take a minute and review this company because I am so filled with gratitude. I have regularly used Rich’s Pest Control for maintenance, and they are always extremely accommodating to my schedule, always on time, and always respectful. Couldn’t be happier. After a big job ended in my basement, I…

Customer photo from Lisa's review
Great priceRodent exterminationFlea & mite exterminationGeneral pest inspection
DaveLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I contacted Ryan regarding termites or carpenter ants boring into one of our very large tree. His knowledge of our issue was very obvious, so we scheduled an appointment. However, we got called out of town by a parent passing, however, Ryan & I agreed that he would stop by the house to inspect. Upon arrived, he…

Paid $140–160Reasonable priceBug & insect extermination
FredLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rich, of Rich's Pest Control, is a "must" person to have in your address book if you own a home. My outside painters found an insect infestation, and within hours Rich was there that day!! He is as pleasant & professional as he is knowledgeable. My (effective) home treatment took him two visits over two days, and…

Great priceBug & insect extermination
Kimberly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Rich's Pest Control for a few years now and they have by far been the best pest control experts we have come across. Not only are they very knowledgeable, but they are also very honest and upfront about costs and what they can do. Highly recommend them!!

Bug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality

Price

$151+46% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 36%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination11$58–$169
Rodent extermination7$91–$371
General pest inspection7$50–$116
Bug & insect extermination7$50–$119
Ant extermination4$63–$192
Flea & mite extermination3$128–$246
Bee extermination2—
Termite inspection2$139–$371

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