Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Rich's Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Rich's Pest Control

Waynesville, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 61 termite control services · 5.0★ from 70 Google reviews

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Report card

Percentile vs other termite control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rich's Pest Control is better than 99% of termite control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rich's Pest Control is better than 98% of termite control services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rich's Pest Control is better than 99% of termite control services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rich's Pest Control is better than 100% of termite control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rich's Pest Control is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rich's Pest Control is better than —% of termite control services.–
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Reviews for your job

Customers hired Rich's Pest Control for 8 kinds of job.

Rich's Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$169
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Hornet & wasp extermination”

TamaraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Goodbye yellowjackets! Thank you for the speedy service and for being knowledgeable!

Hornet & wasp extermination
Charlotte5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very prompt in returning my call. I spoke with Ryan on the phone who was very cordial and professional. Service was the next morning which made me extremely happy. The gentleman that performed the service was extremely professional and knowledgeable. This company is a keeper for the future!

Paid $100–120Reasonable priceHornet & wasp extermination
Courtney11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had wasps in my soffit right above our door out to our back deck. They came the next day and took care of it swiftly, confidently and for a fair price. Will absolutely use them again!

Hornet & wasp extermination
ChrisLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

An ideal pest solution. Rich came out and handled our yellow jacket next right away. He was knowledgeable and professional and took time to explain options and services. We decided to have Rich’s take care of our house regularly as they did such an excellent job. Reasonable prices and no contract!

Paid $140–160Great priceHornet & wasp exterminationBug & insect extermination
Gabriel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rich and Ryan were fantastic throughout the entire process. Thank you!

Paid $200+Great priceHornet & wasp extermination
Crane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent customer service, fast scheduling, insanely great work and by FAR the best price around. From one company to another I highly recommend Rich’s Pest Control. Thanks again

Great priceHornet & wasp extermination
AlLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rich came to our house to deal with a yellowjacket infestation under our vinyl siding. He was knowledgeable quick and reasonably priced. We will call him again if there are any other pest issues in the future.

Reasonable priceHornet & wasp extermination
ETOPSLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I just moved from Florida, the bug/pest capitol of the nation. Rich and Ryan are by far the most knowledgeable and service oriented pest experts I have met in 35 years. I will most definitely have a long term relationship with them as they are the owners, and they do the work. Huge thumbs up.

Paid $120–140Great priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
Sharon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called on a Friday afternoon when i started noticing yellow jackets entering a hole in our soffit. Rich's Pest Control responded quickly and came out early Monday morning and quickly treated the area and put a preventive dust down to deter future yellow jackets. Our technician was super friendly and efficient. 10/10 recommend!!

Paid $140–160Great priceHornet & wasp extermination
PattiandChris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They were able to resolve our Hornet's nest issue on the same day we called. They were very courteous and professional. I would highly recommend Rich's Pest Control

Hornet & wasp extermination
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ryan was professional, knowledgeable and provided excellent customer service. He even came out early due to an opening in the schedule. Highly recommend these guys for all your Pest control needs.

Customer photo from Chris's reviewCustomer photo from Chris's reviewCustomer photo from Chris's review
Hornet & wasp extermination

Price

$151+46% vs typical termite control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 36%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination11$58–$169
Rodent extermination7$91–$371
General pest inspection7$50–$116
Bug & insect extermination7$50–$119
Ant extermination4$63–$192
Flea & mite extermination3$128–$246
Bee extermination2—
Termite inspection2$139–$371

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