Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Richard's Hayward Roof Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 44%80+35Reliability 19%86+16.1Value 13%27+3.4Momentum 10%33+3.3Track record 9%4+0.4Accountability 6%44+2.8Experts Score= 61Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

Richard's Hayward Roof Repair

San Leandro, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 41 gutter cleaning · 4.9★ from 35 Google reviews

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Report card

Percentile vs other gutter cleaning (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Richard's Hayward Roof Repair is better than 80% of gutter cleaning.A
80
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Richard's Hayward Roof Repair is better than 86% of gutter cleaning.A
86
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Richard's Hayward Roof Repair is better than —% of gutter cleaning.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Richard's Hayward Roof Repair is better than 27% of gutter cleaning.D
27
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Richard's Hayward Roof Repair is better than 33% of gutter cleaning.D
33
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Richard's Hayward Roof Repair is better than 4% of gutter cleaning.F
4
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Richard's Hayward Roof Repair is better than 44% of gutter cleaning.C
44

Reviews for your job

Customers hired Richard's Hayward Roof Repair for 5 kinds of job.

Richard's Hayward Roof Repair for skylight repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Skylight repair”

R8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Richard's Hayward Roof Repair was recommended to me by a friend to replace the storm-damaged roof on my home in Hayward. From the first visit, Julian, one of the owners, came out to inspect the roofing system and seemed honest, reliable, and very skilled. That impression stayed true during the full roof replacement…

Reasonable priceSkylight repairRoof repair for storm & wind damageRoof inspection
danny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We recently purchased a home in Hayward that needed a full roof replacement. After a bad experience with another roofing contractor, we were careful about who to hire and asked our realtor for a trusted recommendation. He suggested company: Richard's Hayward Roof Repair because they had handled both residential and…

Reasonable priceSkylight repair
Holly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This review is long overdue, but better late than never. After part of my daughter’s bedroom ceiling came down, i was very thankful she was not in bed at the time. I first worked through my insurance claim and got an estimate for shingle replacement and the damaged ceiling area. Later, a friend recommended Richard's…

Reasonable priceSkylight repairAttic venting repairsGutter installation
Sean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

we recently hired richard's hayward roof repair after seeing the great work they did on our neighbor’s roof. not long after their job was finished, a strong storm hit hayward and caused some damage to our property, including several missing shingles. while our neighbor’s roof stayed in perfect shape, ours needed…

Reasonable priceSkylight repairGutter installation
Grayson1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had our roof replaced recently in Hayward, and we were really happy with the price and the professionalism of the roofing crew. They kept everything clean and tidy throughout the job. I have two roofs on my property, and I asked for an estimate for the second one as well. Instead of replacing the smaller roof, we…

Great priceSkylight repair
London3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We needed some fascia boards and soffits replaced on our home in Hayward because the old ones had rotted out. After reaching out to a few roofers and not getting any replies, this company got back to us quickly, gave us a fair quote, and took on the job. They let us know ahead of time that there might be a short…

Great priceSkylight repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Gutter installation13$8.8k–$14k
Roof inspection13—
Attic venting repairs12$301–$1.7k
Skylight repair6—
Roof repair for storm & wind damage6$371–$3.2k

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