Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 44%80+35Reliability 19%86+16.1Value 13%27+3.4Momentum 10%33+3.3Track record 9%4+0.4Accountability 6%44+2.8Experts Score= 61Not enough data for craft & service; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORERichard's Hayward Roof Repair
San Leandro, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 41 gutter cleaning · 4.9★ from 35 Google reviews
Report card
Percentile vs other gutter cleaning (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Richard's Hayward Roof Repair is better than 80% of gutter cleaning.A
80
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Richard's Hayward Roof Repair is better than 86% of gutter cleaning.A
86
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Richard's Hayward Roof Repair is better than —% of gutter cleaning.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Richard's Hayward Roof Repair is better than 27% of gutter cleaning.D
27
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Richard's Hayward Roof Repair is better than 33% of gutter cleaning.D
33
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Richard's Hayward Roof Repair is better than 4% of gutter cleaning.F
4
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Richard's Hayward Roof Repair is better than 44% of gutter cleaning.C
44
Reviews for your job
Customers hired Richard's Hayward Roof Repair for 5 kinds of job.
Richard's Hayward Roof Repair for roof damage repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$354–$1.7k
No written reviews mention this job yet.
No written reviews about this job yet.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 36%Reasonable 64%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Gutter installation | 13 | $8.8k–$14k |
| Roof inspection | 13 | — |
| Attic venting repairs | 12 | $301–$1.7k |
| Skylight repair | 6 | — |
| Roof repair for storm & wind damage | 6 | $371–$3.2k |
