How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for air conditioning
Clear ✕All 67 Google reviews tagged “Air conditioning” · showing 60
Hunter at Richins kept me updated throughout the day on what was going on with our Jeep. They got the work done quickly, and for less than quoted. I HIGHLY RECOMMEND Richins.
These guys do a great job always! Went above and beyond and will always have my business. They do great work and save you money where they can.
Friendly, knowledgeable and honest.
I took my car here in June for a “spring road trip” inspection. Everything went great! Then I needed a new battery ASAP. Kelly and team got me in the very next morning and had my car ready to go just an hour later. I highly recommend this place.
My family and I have been taking our vehicles to Richins for years and not once have we regretted it. They’ve always treated us fairly and tried to do the best they can to work with what’s available. Kent, Kelly, and Hunter are friendly, helpful and have a great sense of humor. Those guys have always given us a…
My husband and I have been bringing our cars to Richins for years. They have always gone above and beyond with incredibly competitive pricing. They’ve helped us more times than I can count and we’re so grateful for them!
Honest, friendly and great service!
They were very forthright and did what was requested. I will be taking all my automobile needs to Richins Car Service.
I highly recommend Richins. My AC went out and it was the compressor which is a big fix.Richins was able to fix it within the day faster then anticipated and they were very upfront about what I was paying for. My AC works great now and they changed a serpentine belt that needed a refresh while they were in there for no more than the cost of the belt.
Great service an I trust the staff
Great communication. Very helpful explanations regarding the problem and what needed to be fixed. Much faster service than any other place we’ve used in the past.
I took my truck to Richins for an A/C service. I called the night before, and they were able to schedule me for the next morning. They finished the job in just a few short hours. Whenever I have any issues with my truck, I always take it to Richins. They always do excellent work.
I bought new tired from Richin a year ago. Richin's was ready for me when I arrived. The checkin was fast. The tire was repaired quickly and the tires were rotated. I was very pleased that there were no charges for the services.
The team at Richin’s Garage are always very helpful and friendly. They ran diagnostics on my car this week and found the problem . I’m grateful for them knowledge and service!
They take care of most of my fleet and do a great job. I usually have the vehicle back quickly, even if the part is not in stock. You can’t go wrong using these guys.
My only go-to automotive repair shop is Richins. They are the best and most honest!
They got everything taken care of in short order.
I am VERY happy with the service I received. I am so glad that I have a Car Service Garage that I can trust with my Car!
Amazing service fast friendly affordable pricing. I will go back to Richins for all my car needs!
Richins had the best service I've ever had. They explained everything that was wrong with my car in detail. Will be making them my primary shop.
I love taking my car to these guys! As a woman I feel comfortable asking them questions and getting their opinion on things.
At Richins I always get fair, friendly service.
I’ve used Richens and have know Steve, Kelly and Kent over many years. They have treated me my family and my friends like gold. I highly recommend them!
Complicated air conditioning repair. They were able to get it done and even get some old parts to work saving me hundreds of dollars! These guys are great. Update on the AC repair, it blew cold all summer long and worked great! Also had drum breaks done on my gen 1 tacoma and they did a great job. The E break…
These guys are fast with their work, and trustworthy with their service. Since finding this shop years ago, we have brought all of our cars here ever since. I highly recommend them for all auto repair and maintenance.
First time customer and I m impressed. They explained everything that was going to be done and communicated every step of the way. Even waited for me when I got stuck in traffic to pick up my car. Definitely recommend!
I have been going to Richins for the last 15 years. Have always received great service on my vehicles. Kelly, Kent and the rest of the team are very honest and trustworthy.
Richin's is always honest and fairly priced. These guys have earned my business by being upfront and reasonable. They are always willing to explain what work they have completed and always greet me with a smile. I have used them for car maintenance for the last 10 years.
I recently had 2 of my cars in for service at Richin's Car Service. My experience was phenomenal! They were professional, friendly, and kept me updated during the process. I highly recommend them to anyone needing a repair on their vehicle!
I wish I found this place sooner! The best auto shop experience I've ever had. Some of the most honest, trustworthy people I've had the pleasure of working with amazing customer service and great reasonable prices. Our AC broke down and they were able to fix it in one day without charging us the outrageous prices we…
Fast friendly afforadable service! There is a reason these guys have incredible reviews and now we are added to the bunch of happy customers!
I’ve only taken my car here once but they go a customer for life!! They explained everything and went over the cost before doing any work!! I’m very grateful to have my AC working again!!
Very socially friendly ,prices fair and explained . Work well done !
Richins was great! Fair price & good service. Thanks!
I have used Richins for many years. They are my go to.
Fantastic guys. Quick and thorough. Was referred to them by another shop and I can see why. Will definitely be returning.
Did a good job explaining what needed to be done as well as what to watch for going forward. Went back for tired later and got fantastic service and fair prices. I’ll be back there for more.
They did a very good job of standing up for the repairs that had been done previously and they are very efficient with their work
Great service and honest diagnosis. Broke everything down in explanation.
Richens came highly recommended by my local mechanic. I also contacted 2 of their past customers who gave them an excellent recommendation. I was very pleased with their service! I made an appointment, they worked on my Jeep's AC, they kept me informed about what they found, quoted me a fair price, fixed it and…
Incredibly friendly, honest, and quality service. I will definitely be using them again and will recommend them to anyone that needs their vehicle serviced.
10/10 !!! My air conditioning was not working and a year ago i took it to a mechanic and he "fixed" it and i paid it still did not work. I took my car here and they looked at a number of things to find the problem and called me with every update and made sure to tell me the next step a rough cost estimate and made…
So helpful and great at communicating. They kept me updated on the state of my car and walked me through all the options. Repairs were done on time.
Richins are great to work with. They are honest, great to communicate clearly what they discover is the problem, good pricing. I grateful to have found a car service I can trust.
We love Richins! We’ve been taking our cars there for years and wouldn’t go anyplace else. We trust them to do the work quickly, honestly and for the best price. Their friendly and take all of the pain and hassle out of getting your car repaired!
The people at Richin’s are great. They are always available. They offer great service. They keep my updates on my cars status when in the shop. They never charge me for unneeded things, and they never Surprise me with unknown work.
These guys are great! Kelly and Hunter were extremely helpful and very knowledgeable. Kelly explained everything to me so I knew what was happening. I usually don't like going into mechanics but these guys made it easy.
I have taken our cars to Richins for years now. After relocating from Atlanta, it was important to find a car repair service that we trust. Richins was referred by a coworker/friend who is a long time Draper resident.
My air conditioner went out when it was 107°. It took me a few days to get into them, but they were quick, efficient, and very fair on the price. I came home after the repair freezing cold from how wonderful my air conditioner is working now. Thank you so much for the great service and such friendly people to work with.
These guys are the absolute best. I've never been to a better shop. They do what they say, on time! Each time I've been there my estimate ended up higher then the end price. They now service all 3 of my vehicles and as I buy new ones I'll be sure to bring them here for anything I need. Trust is a hard thing to…
They have always treated me fairly and do great work!
All interactions polite, helpful and friendly. Went the extra mile in assisting me home after having to drop off my car. Would recommend!
There are closer shops for me, but Richin’s prices have always been fair, and often less than the competition. They do good work and stand behind it. I feel that they are honest in their assessments of work needed, prices charged, and labor performed. I will continue to use Richin’s Car Service without hesitation.
This was my first time using Richins and I couldn't be happier with the outcome. They were communicative throughout the repair and it ended up being quicker and cost less than I expected. All in all, I will be using them again for future needs.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |
