How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for auto brake repair
Clear ✕All 49 Google reviews tagged “Auto brake repair” · showing 40
Very professional, fast service, excellent communications
Felt like I was walking back into the 80's 90's mechanic garages that I grew up experiencing. Really nice guys. Felt like honest work
My family has been going to Richins for about 10 years now, and I have no doubts when I say you will not find any better service in Utah for your car service needs. Some of the most honest and hard-working people you will ever meet. Never taking my car anywhere else.
Richins was recommended to me by a great friend and nephew. They were great to get me, got car in, they explained what and why and got it done. All in 1 day even though they were busy and someone didn't write my name down thanks a bunch.
We have been going to Richins Car Service for years with multiple cars and have always had a great experience. They give friendly, prompt service and take the time to explain repairs and options. So awesome to have a trusted car mechanic!
I am very happy overall about Richins Auto fixing our car. Very honest and fixed it quick! Their price is very reasonable. Definitely, will recommend it to relatives and friends! One very satisfied customer here. ❤️
They were efficient and found the problem an fixed it at half the cost since it wasn't as serious as expected. Friendly and honest.
Great service an I trust the staff
Love cars, but certainly not the guy you’d want repairing your car. That being said, Richins could’ve told me I needed a whole lot more than just a rotor resurface and new pads. It how nice is it that there’s a mechanic who will be honest with you. Pretty sure that’s what we’re all looking for
Great team at Richins, and they really take great care of their customers!
I bought new tired from Richin a year ago. Richin's was ready for me when I arrived. The checkin was fast. The tire was repaired quickly and the tires were rotated. I was very pleased that there were no charges for the services.
Quick, friendly service. Seem very experienced and knowledgeable about what they are doing. Prices were pretty standard, nothing outrageous.
Richins is the only place we take our vehicles for care and maintenance. We have sent friends and family to Richins when auto care was needed. We will continue to work with and refer friends to Richins.
I have been taking my cars to Richins for years. It is always fixed correctly. I have an older car and they were honest about what repairs I should or shouldn't do to keep the old girl running for another year. I just wish I could find someone who could do the same thing for me, the other old girl.
Richin's are the best. Just had timing chain replaced and power steering work done. Very happy with the service and people
I've been here a few times. They've always been helpful and the prices are fair.
They did a great job and in a timely manner and for a fair reasonable price.
Great honest guys. They do an amazing job Hunter is great to work with.
This is my first time Richins and I am very impressed with their knowledge , turn time and customer service.
Diagnosed the problem and fixed what was needed. I really appreciate your integrity and skills. It’s always a pleasure
Quick and honest service.
Amazing service and interest in determining the problem with accuracy. They press the manufacture who paid for all parts and labor for my repair. It doesn't get any better than that!!
Job was done according to how they quoted me and in a courteous and timely manner. I recommend Richins to others and would come back for future vehicle problem.
We have 4 vehicles ranging in years from 2006 to 2015, foreign and domestic. We have used Richins for the entire 5 years that we have been in Draper. They explain in detail the solution. They show me the parts removed and reasons why. They have been very good to give me reasonable alternative/ cheaper solutions if…
I won't go anywhere else but Richin's! I don't have time to worry about car repairs, but Richin's let's me drop off my car, they call with the estimate and ask for approval, then let me pick up the car after hours with a perfect car and detailed receipt. They've never tried to oversell their services, which will keep my family and I coming to Richin's.
Richins is awesome, I’ve been going there for awhile and several family members as well. They always fit me in and get my vehicles fixed quickly. They communicate with you every step of the way and are very reasonable with their cost estimates. I highly recommend them.
The team at Richins was fast to get my car in and fixed and most importantly friendly with excellent customer service. CS is rare to find in a car repair shop so I will definitely be back when I need one of my cars serviced or repaired. Goodbye dealership service department. I found a place I can trust.
Richins was able to work my car into their schedule without a wait, despite no appointment. They fixed the problem and didn't pressure me with unnecessary extras. I felt like the price was fair.
Very upfront about what they needed to do and what the costs were. Very quick and had good communication about time frames.
They were quick and fair priced. We will definitely use them again.
Richin's is always honest and fairly priced. These guys have earned my business by being upfront and reasonable. They are always willing to explain what work they have completed and always greet me with a smile. I have used them for car maintenance for the last 10 years.
Awesome!
Real good service, they are really experienced and explain you at a very understandable detail what they need to fix (or test before fixing), besides you can do many things to maintain your car in the same place. Prices are within the market as well, so my maintanance was affordable
Kent was amazing, repair was half the cost compared to others. I will not go anywhere else!
Great guys and honest. Fair pricing and quick work.
Richins is our one, go-to mechanic for all our car repair work. Fair prices, top-notch work, and only what the car needs.
This is a great shop for honest reliable service at a good price.
I would highly recommend Richins Auto Service for all car repairs. They are professional and honest! They go above and beyond to give me the best customer service and prices. They even stayed an hour after closing to fix my brakes so I could have my car the next day. Thank you awesome guys at Richins!!
Always fits us in. Does the job as quickly as possible. Doesn't tell you to fix things you don't need to. The guys are always friendly, cheerful and helpful.
We were referred to Richin for brake work. We found them to be very courteous and professional and they did a great job explaining our options and related costs. Work was done on schedule and we'll be back for additional services in the future. They are about a 90 minute drive away, but worth it to us.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |
