How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for auto engine diagnostic
Clear ✕All 153 Google reviews tagged “Auto engine diagnostic” · showing 20
I've been taking my cars to Richens for about ten years now, and they’ve never let me down. I really appreciate their honesty, great work, and fair prices. I highly recommend them and will keep going back whenever I need service. Thanks.
They’re very helpful and I felt good about their diagnosis and plan for my car. I will be going back when I need car repairs.😊
Great service.
I've brought my vehicles here multiple times and its always been quick and easy. If I could leave 6 stars I would. Kent took care of me and Kelly is always a blast to chat with.
I highly recommend this auto repair shop. I dropped my vehicle off as scheduled, and within an hour, they provided a thorough diagnosis and a transparent estimate. After I authorized the work, they kept me informed throughout the repair process. I picked up my car the following morning, and it runs perfectly. Their…
My car overheated and the engine seized up. I took it to Richins and they tore into it found is was too damaged to spend money fixing it. And when I went to pay the $129 they said $87 is fine. They previously gave me good service on buying and putting on a new tire. These guys are very honest
My family and I have been taking our vehicles to Richins for years and not once have we regretted it. They’ve always treated us fairly and tried to do the best they can to work with what’s available. Kent, Kelly, and Hunter are friendly, helpful and have a great sense of humor. Those guys have always given us a…
I've driven past Richins for years and now feel like i've been missing out the entire time. Great professional group and fast, fairly priced, service. I plan on going there for all my needs moving forward.
These are the greatest group mechanics I’ve ever met. Every single time we come in, they bend over backwards to try to help us with whatever our needs are. Even if they’re busy and we come day of in an emergency, and they don’t have time, they somehow seem to make time. They are honest, they don’t try to sell you…
Great and prompt service! I was referred to this shop. They do great work!
Always excellent friendly service. Honest fair pricing. Only place i would recommend to my friends and family. Thanks Ken!
Great service, car runs like brand new. Always fair
This was my first time using Richins. They are friendly, responsive and extremely competent. It was refreshing to see how they work in my favor to avoid necessary work and expense. They have earned our future business for all of our cars.
Richins was solid! Easy to communicate with, best price I could find, and they got my alternator replaced the same day. Kelly was great to work with.
Have been using Richins for several years. They are friendly to work with, do good work, and have reasonable rates. Some of our cars are older and they don’t push unnecessary repairs, just fix the things that matter. Happy and will continue to return.
A friend recommended us and we could not be more happy! Got our car fixed and gave reasonable estimates/ understandable explanations. Overall a great experience.
My only go-to automotive repair shop is Richins. They are the best and most honest!
Richins is the absolute best place to go for auto repairs!! They are friendly and explain everything in detail so you know what is wrong with your car. They are very fair in their pricing!! I have been coming here for years and highly recommend this establishment to everyone!!!
Outstanding service from Richins — as always!! Hunter and crew keeping my 2025 F150 Truck running awesome. Much appreciated!
I've been here a few times. They've always been helpful and the prices are fair.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |
