How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for auto engine diagnostic
Clear ✕All 153 Google reviews tagged “Auto engine diagnostic” · showing 40
I've been taking my cars to Richens for about ten years now, and they’ve never let me down. I really appreciate their honesty, great work, and fair prices. I highly recommend them and will keep going back whenever I need service. Thanks.
They’re very helpful and I felt good about their diagnosis and plan for my car. I will be going back when I need car repairs.😊
Great service.
I've brought my vehicles here multiple times and its always been quick and easy. If I could leave 6 stars I would. Kent took care of me and Kelly is always a blast to chat with.
I highly recommend this auto repair shop. I dropped my vehicle off as scheduled, and within an hour, they provided a thorough diagnosis and a transparent estimate. After I authorized the work, they kept me informed throughout the repair process. I picked up my car the following morning, and it runs perfectly. Their…
My car overheated and the engine seized up. I took it to Richins and they tore into it found is was too damaged to spend money fixing it. And when I went to pay the $129 they said $87 is fine. They previously gave me good service on buying and putting on a new tire. These guys are very honest
My family and I have been taking our vehicles to Richins for years and not once have we regretted it. They’ve always treated us fairly and tried to do the best they can to work with what’s available. Kent, Kelly, and Hunter are friendly, helpful and have a great sense of humor. Those guys have always given us a…
I've driven past Richins for years and now feel like i've been missing out the entire time. Great professional group and fast, fairly priced, service. I plan on going there for all my needs moving forward.
These are the greatest group mechanics I’ve ever met. Every single time we come in, they bend over backwards to try to help us with whatever our needs are. Even if they’re busy and we come day of in an emergency, and they don’t have time, they somehow seem to make time. They are honest, they don’t try to sell you…
Great and prompt service! I was referred to this shop. They do great work!
Always excellent friendly service. Honest fair pricing. Only place i would recommend to my friends and family. Thanks Ken!
Great service, car runs like brand new. Always fair
This was my first time using Richins. They are friendly, responsive and extremely competent. It was refreshing to see how they work in my favor to avoid necessary work and expense. They have earned our future business for all of our cars.
Richins was solid! Easy to communicate with, best price I could find, and they got my alternator replaced the same day. Kelly was great to work with.
Have been using Richins for several years. They are friendly to work with, do good work, and have reasonable rates. Some of our cars are older and they don’t push unnecessary repairs, just fix the things that matter. Happy and will continue to return.
A friend recommended us and we could not be more happy! Got our car fixed and gave reasonable estimates/ understandable explanations. Overall a great experience.
My only go-to automotive repair shop is Richins. They are the best and most honest!
Richins is the absolute best place to go for auto repairs!! They are friendly and explain everything in detail so you know what is wrong with your car. They are very fair in their pricing!! I have been coming here for years and highly recommend this establishment to everyone!!!
Outstanding service from Richins — as always!! Hunter and crew keeping my 2025 F150 Truck running awesome. Much appreciated!
I've been here a few times. They've always been helpful and the prices are fair.
Richins Car Service continually wins my business by being very honest. A potential bill of $600 was reduced to $200 by their ingenuity. I highly recommend this business.
Richin's Car Service did a great job working on my vehicle. They worked with a local parts store on a warranted part to get me back up and running.
Amazing service and reasonable prices. I’ve been looking for a good mechanics shop and I have found it with Richin’s.
Been going here for 30 years. Honest folks who do great work…and they make me laugh.
This group continues their great professional service--prompt scheduling and completion and pleasant to work with!
Fantastic repair shop you can trust! Hunter was great to schedule our car for troubleshooting issues, and kept in touch with me throughout the process of the repairs. This family owned shop is now a reflection of the original owners values and work ethic. Thank you guys
Very knowledgeable. Extremely proficient and timely in the repair time. Communication was excellent letting me know what was needed and how long it would take. Was quoted a price that was reasonable and accurate.
They are so great. We got quotes from several places. They were the best price. They found the problem and fixed it. Another place wanted to sell us new tires instead of the axle. Our tires were only two years old I feel they are honest and do a great job.
Fantastic service, they promptly confirmed what was wrong with my vehicle, gave me several options to move forward, and even helped push my vehicle onto a trailer to haul it away.
These guys were recommended to me by a family member, and I’m so happy they did! All the work I have had done here has been phenomenal, and they never fail to make sure I get a good deal. If you want it done right, the first time, take all of your auto needs to Richins 👍🏼
I started going to Richins Auto a couple years ago from a friend referrel. They have worked on both my car and truck a few times and I’ve always been pleased with the people, and the service they provide. They are quick and efficient at getting my cars fixed.
They gave me a ride home and they do really good work.
Great work, fast turnaround with the service Thank you
I recently was in Draper for a work project, and about 5 miles from my destination, my car started to misfire and lose power. I knew I wouldn't be able to safely return to Logan with the way it was running, so I did a search to find a mechanic nearby. Not knowing the area, I relied on reviews to see who had a…
Checked over the car after it had been sitting for years. Called and discussed the findings then fixed what needed to be done to make it safe and reliable. I'm very pleased with the way I was treated and the work that was done.
Richins Auto is fast and they are very honest. Very Honest and fast!!
Clean shop! Tech was very kind and knowledgeable had the engine fixed fast and fixed right! Office staff went over all the issues and explained different options to make a plan for me to get back on the road. Thanks!
My car broke down on the freeway late at night. I had a tow company, bring it to richins car service. The next day, they got ahold of me andtook very good care of me.
Richins Car Service provided exceptional customer service from setting the appointment, to diagnosis of the problem, to fixing my car in a timely manner. Their communication was great and they took the time to clearly explain the problem and solution. I will definitely use them again. Update: I’ve been using them…
The kind of guys you search to work with. The Richins men don't waste time chatting and won't try to sell you anything you don't need. They are very direct and to the point. They have always treated me -(and those I've sent to them) with fairness and honesty. This business goes above and beyond. They helped me when…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |
