How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for auto engine diagnostic
Clear ✕All 153 Google reviews tagged “Auto engine diagnostic” · showing 60
I've been taking my cars to Richens for about ten years now, and they’ve never let me down. I really appreciate their honesty, great work, and fair prices. I highly recommend them and will keep going back whenever I need service. Thanks.
They’re very helpful and I felt good about their diagnosis and plan for my car. I will be going back when I need car repairs.😊
Great service.
I've brought my vehicles here multiple times and its always been quick and easy. If I could leave 6 stars I would. Kent took care of me and Kelly is always a blast to chat with.
I highly recommend this auto repair shop. I dropped my vehicle off as scheduled, and within an hour, they provided a thorough diagnosis and a transparent estimate. After I authorized the work, they kept me informed throughout the repair process. I picked up my car the following morning, and it runs perfectly. Their…
My car overheated and the engine seized up. I took it to Richins and they tore into it found is was too damaged to spend money fixing it. And when I went to pay the $129 they said $87 is fine. They previously gave me good service on buying and putting on a new tire. These guys are very honest
My family and I have been taking our vehicles to Richins for years and not once have we regretted it. They’ve always treated us fairly and tried to do the best they can to work with what’s available. Kent, Kelly, and Hunter are friendly, helpful and have a great sense of humor. Those guys have always given us a…
I've driven past Richins for years and now feel like i've been missing out the entire time. Great professional group and fast, fairly priced, service. I plan on going there for all my needs moving forward.
These are the greatest group mechanics I’ve ever met. Every single time we come in, they bend over backwards to try to help us with whatever our needs are. Even if they’re busy and we come day of in an emergency, and they don’t have time, they somehow seem to make time. They are honest, they don’t try to sell you…
Great and prompt service! I was referred to this shop. They do great work!
Always excellent friendly service. Honest fair pricing. Only place i would recommend to my friends and family. Thanks Ken!
Great service, car runs like brand new. Always fair
This was my first time using Richins. They are friendly, responsive and extremely competent. It was refreshing to see how they work in my favor to avoid necessary work and expense. They have earned our future business for all of our cars.
Richins was solid! Easy to communicate with, best price I could find, and they got my alternator replaced the same day. Kelly was great to work with.
Have been using Richins for several years. They are friendly to work with, do good work, and have reasonable rates. Some of our cars are older and they don’t push unnecessary repairs, just fix the things that matter. Happy and will continue to return.
A friend recommended us and we could not be more happy! Got our car fixed and gave reasonable estimates/ understandable explanations. Overall a great experience.
My only go-to automotive repair shop is Richins. They are the best and most honest!
Richins is the absolute best place to go for auto repairs!! They are friendly and explain everything in detail so you know what is wrong with your car. They are very fair in their pricing!! I have been coming here for years and highly recommend this establishment to everyone!!!
Outstanding service from Richins — as always!! Hunter and crew keeping my 2025 F150 Truck running awesome. Much appreciated!
I've been here a few times. They've always been helpful and the prices are fair.
Richins Car Service continually wins my business by being very honest. A potential bill of $600 was reduced to $200 by their ingenuity. I highly recommend this business.
Richin's Car Service did a great job working on my vehicle. They worked with a local parts store on a warranted part to get me back up and running.
Amazing service and reasonable prices. I’ve been looking for a good mechanics shop and I have found it with Richin’s.
Been going here for 30 years. Honest folks who do great work…and they make me laugh.
This group continues their great professional service--prompt scheduling and completion and pleasant to work with!
Fantastic repair shop you can trust! Hunter was great to schedule our car for troubleshooting issues, and kept in touch with me throughout the process of the repairs. This family owned shop is now a reflection of the original owners values and work ethic. Thank you guys
Very knowledgeable. Extremely proficient and timely in the repair time. Communication was excellent letting me know what was needed and how long it would take. Was quoted a price that was reasonable and accurate.
They are so great. We got quotes from several places. They were the best price. They found the problem and fixed it. Another place wanted to sell us new tires instead of the axle. Our tires were only two years old I feel they are honest and do a great job.
Fantastic service, they promptly confirmed what was wrong with my vehicle, gave me several options to move forward, and even helped push my vehicle onto a trailer to haul it away.
These guys were recommended to me by a family member, and I’m so happy they did! All the work I have had done here has been phenomenal, and they never fail to make sure I get a good deal. If you want it done right, the first time, take all of your auto needs to Richins 👍🏼
I started going to Richins Auto a couple years ago from a friend referrel. They have worked on both my car and truck a few times and I’ve always been pleased with the people, and the service they provide. They are quick and efficient at getting my cars fixed.
They gave me a ride home and they do really good work.
Great work, fast turnaround with the service Thank you
I recently was in Draper for a work project, and about 5 miles from my destination, my car started to misfire and lose power. I knew I wouldn't be able to safely return to Logan with the way it was running, so I did a search to find a mechanic nearby. Not knowing the area, I relied on reviews to see who had a…
Checked over the car after it had been sitting for years. Called and discussed the findings then fixed what needed to be done to make it safe and reliable. I'm very pleased with the way I was treated and the work that was done.
Richins Auto is fast and they are very honest. Very Honest and fast!!
Clean shop! Tech was very kind and knowledgeable had the engine fixed fast and fixed right! Office staff went over all the issues and explained different options to make a plan for me to get back on the road. Thanks!
My car broke down on the freeway late at night. I had a tow company, bring it to richins car service. The next day, they got ahold of me andtook very good care of me.
Richins Car Service provided exceptional customer service from setting the appointment, to diagnosis of the problem, to fixing my car in a timely manner. Their communication was great and they took the time to clearly explain the problem and solution. I will definitely use them again. Update: I’ve been using them…
The kind of guys you search to work with. The Richins men don't waste time chatting and won't try to sell you anything you don't need. They are very direct and to the point. They have always treated me -(and those I've sent to them) with fairness and honesty. This business goes above and beyond. They helped me when…
Richins always does a great job for us. We trust them with all our card.
great knowledge, excellent work. Always enjoy their friendly nature
Have always provided superior service for my older truck. Great business!
(Review written but not posed until much later) Took my diesel truck in to check the battery and the electric system. Was told batteries were good and the system was good. A few days later found me stranded in the dark out at Strawberry Reservoir. A $500 tow back bill was my reward for trusting Richins Car…
At Richins I always get fair, friendly service.
First time I went to Richins it's easy to see they're organized. Theyll do a good job i assume. They'll get to you car in a timely manner. Good guys work there too. The owner's son is a awesome guy. My car started to die on the highway and I quickly took an exit and drove to them cuz of their high reviews. They…
They did an amazing job at customer service and getting my car back to me in a timely manner. The service they performed was great and resolved the issue.
I loved the entire experience. They were quick, very informative and kind. The waiting area was also very comfortable. I would definitely recommend friends and family go here.
I’ve used Richens and have know Steve, Kelly and Kent over many years. They have treated me my family and my friends like gold. I highly recommend them!
Honest, personable, and thorough. Worth the drive.
Richins always does a great job, much appreciated for getting my truck done quickly and doing work for my parent’s vehicles as well. 5 Stars!!! **Another quick turnaround in my truck before the weekend ❄️🙌🏼❄️
I won't go anywhere else but Richin's! I don't have time to worry about car repairs, but Richin's let's me drop off my car, they call with the estimate and ask for approval, then let me pick up the car after hours with a perfect car and detailed receipt. They've never tried to oversell their services, which will keep my family and I coming to Richin's.
Thank for figuring out my problems and getting me back on my cross country trip. Great dealing with you. My van drives perfect and no engine light .
Richins is awesome, I’ve been going there for awhile and several family members as well. They always fit me in and get my vehicles fixed quickly. They communicate with you every step of the way and are very reasonable with their cost estimates. I highly recommend them.
GOOD SERVICE. VERY FRIENDLY. HONEST & THOROUGH IN WHAT THEY TELL ME & WHAT THEY DO. I WOULD RECOMMEND THEM FOR ALL YOUR CAR'S SERVICE NEEDS.
I dropped my vehicle off on a Monday morning with the check engine light on. They had the problem diagnosed, part ordered, part installed and my car back to me that same afternoon! Richins is wonderful!
These guys are fast with their work, and trustworthy with their service. Since finding this shop years ago, we have brought all of our cars here ever since. I highly recommend them for all auto repair and maintenance.
The team at Richins was fast to get my car in and fixed and most importantly friendly with excellent customer service. CS is rare to find in a car repair shop so I will definitely be back when I need one of my cars serviced or repaired. Goodbye dealership service department. I found a place I can trust.
I have brought a couple of my personal vehicles here and was always impressed. So when a fleet vehicle at my work became disabled I also brought it here. Not only was the price and turn around time awesome, but then Kent went out of his way to explain what they did and why the vehicle "died". Also, these front of…
Highly recommend, they were quick, efficient, very informative, and kind.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |
