How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERichins Car Service
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #171Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 2,287 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Richins Car Service for 8 kinds of job.
Richins Car Service for battery
Clear ✕All 49 Google reviews tagged “Battery” · showing 40
My battery died in my car last week. I’m so grateful I was in a safe place with friends that could jump my car. I purchased a new battery at an auto parts store, but because Mercedes makes it tricky to replace the battery I had to find a place to install it for me. Richins was across the street and they told me…
I took my car here in June for a “spring road trip” inspection. Everything went great! Then I needed a new battery ASAP. Kelly and team got me in the very next morning and had my car ready to go just an hour later. I highly recommend this place.
My family and I have been taking our vehicles to Richins for years and not once have we regretted it. They’ve always treated us fairly and tried to do the best they can to work with what’s available. Kent, Kelly, and Hunter are friendly, helpful and have a great sense of humor. Those guys have always given us a…
These are the greatest group mechanics I’ve ever met. Every single time we come in, they bend over backwards to try to help us with whatever our needs are. Even if they’re busy and we come day of in an emergency, and they don’t have time, they somehow seem to make time. They are honest, they don’t try to sell you…
Great service, car runs like brand new. Always fair
The team at Richin’s Garage are always very helpful and friendly. They ran diagnostics on my car this week and found the problem . I’m grateful for them knowledge and service!
Very good. Kelly was very professional and has an outstanding customer service skills. The Office is clean and well organized. You’ll feel at home rather than intimidated.
Great guys! Great service! Highly recommend them.
Checked over the car after it had been sitting for years. Called and discussed the findings then fixed what needed to be done to make it safe and reliable. I'm very pleased with the way I was treated and the work that was done.
Have always provided superior service for my older truck. Great business!
I’ve used Richens and have know Steve, Kelly and Kent over many years. They have treated me my family and my friends like gold. I highly recommend them!
We always trust the guys over at Richins! 100% recommend if you want caring and honest people looking after your car repair needs!
Quick, easy, helpful, good price. Thanks for switching out my dead battery.
Great service, fairly priced, quickly replaced my batteries. Good customer service. Thanks!
I recently had 2 of my cars in for service at Richin's Car Service. My experience was phenomenal! They were professional, friendly, and kept me updated during the process. I highly recommend them to anyone needing a repair on their vehicle!
Honest and quick repairs, Richin’s is the only shop i trust going to
Really kind and responsive! Got my car in in just a couple days and out the same day I took it in for a check. Just needed my battery replacing but they were all over it and very communicative!
They did a great job, very friendly and fair pricing
This is a great shop for honest reliable service at a good price.
I’ve been to Richen’s twice: for brakes and battery replacement. They have great customer service, friendly employees, and quick turn around time. I will continue going back and recommend them.
Nice people to work with. Standard rates on work done. Work done efficiently. So far no issues.
They are awesome at what they do. Super quick and friendly. Very honest. If you ever need to take your car in somewhere. I 100% recommend you go to Richins!!
Great Service Every Time!
Richins saves the day again! I wouldn’t go anywhere else.
I have taken all of my cars to Richins for the last 6 years. They are great to work with, they get the job done quick, and are honest and upfront with their quotes and work.
Richins did a great job! They fixed my car quickly and kept me up to date. Prices are reasonable.
Our Honda Odyssey had a number of issues when we brought it in to Richins and we feared the worst. They were able to quickly diagnose the issues and were very straight forward with information and their recommendations. The repairs were also very fast and there were no hidden bombs dropped on us when we got the…
My favorite shop in the salt lake valley. Their customer service is second to none. I almost look forward to bringing my cars in for repairs. They are very thorough with testing/diagnostics and upfront about cost. I’m sure you could find cheaper service elsewhere, but nobody else is as knowledgeable and efficient as…
They were so good about discussing my options with me. I’m very happy with the advice and service I received.
I needed a battery and they fit me right in. I had a bid from another shop for some front end work and asked them for an appointment to do the repair as they would try to match the other shops bid. Imagine my surprise when they called and said those repairs weren’t needed. They totally could have done that work and…
I enjoy doing business with Richins. They are very professional and competent and were able to get my vehicle in and fixed quickly. I'm not an expert, but their prices seem reasonable and the work done well.
Great service! Honest with you, and they do a great job!
Wow! I was stuck on a busy day with a dead battery! They came to me with a quick jump, I followed him back to the shop where he dropped in a new battery . I was so happy! They were busy too, yet it only took Hunter 30 minutes fir the whole darn thing! Best service ever!
They have always treated me fairly and do great work!
Raul excelente labor ,100%profesional 👏
This is THE PLACE, , if you have any car needs! I dropped my car(battery/start issue that 2 other shops were not able to figure out ) 4ish pm and they fixed it in an hour, with a reasonable charge of $100, they definitely know what they are doing, thanks Ken and Richin!
Took my car in because my battery light came on. They had it diagnosed (alternator was busted) quickly and got it fixed the same day before my shift started at work. Definitely recommend!
Richins is the best, I drive all the way from Eagle Mountain just to go there. They're the only car shop I've walked away from feeling like I wasn't ripped off or needlessly up-sold. They're consistently friendly, great with service and are trustworthy. If I moved to St George I would seriously consider making trips up north to them for repair work.
I first took my truck to another service. They told me that there was too much dirt under my truck to do a fog test of the gas tank. Richins checked it out and replaced the vacuum canister and solved the problem. He also replaced the battery solving yet another issue. I got a call to pick it up hours before I thought I would. Price was right.
Richins is great! We’ve used them for years to service all of our cars. Fast, friendly, and effective. I highly recommend them.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 318 | — |
| Oil change | 160 | — |
| Auto engine diagnostic | 153 | — |
| Brakes | 143 | — |
| Engine repair | 95 | — |
| Transmission | 84 | — |
| Steering & suspension repair | 79 | — |
| Auto maintenance | 77 | — |
